Situated in the vibrant, safe, walkable Midtown neighborhood, one mile from downtown Nashville's entertainment district and near Hillsboro Village, Music Row, Vanderbilt University and Vanderbilt Medical Center. Nashville attractions near the hotel are: Centennial Park and The Parthenon, Music Row, Centennial Sportsplex, Ryman Auditorium, Bridgestone Arena, Country Music Hall of Fame, and Nissan Stadium. The hotel offers a warm, inviting welcome, coupled with amenities to help you relax and prepare for your BIG DAY. Our guestrooms feature: Microwave, mini-fridge, and Keurig coffee maker, complimentary WiFi, and remote printing. To help you stay fit, the hotel boasts: Indoor heated pool, 24-hour fitness center equipped with Precor equipment, in-room Stay Fit Kit. Our Garden Grille is open daily for breakfast, dinner, and evening cocktails. On our 9th floor, the hotel has over 5,000 sq. ft. of flexible function space, featuring in-house banquet catering services and Audio/Visual.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Hilton Garden Inn Nashville Vanderbilt earns high marks for its friendly staff and clean, comfortable accommodations, although some guests feel the decor is somewhat dated. Its prime location is a hit with travelers eager to explore downtown Nashville, yet the hotel maintains a peaceful retreat from the bustle.
However, the additional charges for parking and breakfast have left several guests questioning the value, with these costs often catching them off guard. Despite this, the hotel's cleanliness and service often receive praise from its visitors.
Location
Convenient
Atmosphere
Outdated
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Helpful
Amenities
Underwhelming
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Although there are a number of different hotels in the Nashville Vicinity, this hotel has the best customer service, clean rooms, delicious food and the proximity to downtown, the highway and the academic campuses is phenomenal. I so greatly appreciate that they all recognize me when I come for work and remember my name. Keirra at the front desk ALWAYS goes above and beyond to help me and ensure that my stay is of the utmost quality. Matt and LaMontez are always quick to obtain my vehicle and provide amazing customer service. Every other hotel employee will acknowledge your presence with a smile and ensure that you are having a great stay. Housekeeping always wishes safe travels home when they see me leave. Fabulous hotel. 10/10 would recommend!
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Date of stay: March 2024
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tom Vadasz, Owner at Hilton Garden Inn Nashville Vanderbilt
Responded Mar 27, 2024
Dear melissaw, Thank you for your glowing review! We're thrilled to hear that you had such a fantastic experience during your stays with us. Providing exceptional customer service and maintaining a clean and comfortable environment are our top priorities. We are also delighted that our team, especially Keirra, Matt, and LaMontez, went above and beyond to ensure a wonderful experience. It's wonderful to know that you feel welcomed and appreciated whenever you visit us for work. We truly appreciate your recommendation and look forward to welcoming you back for many more outstanding stays in the future! Warm regards, Tom, Front Office Manager
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The price was great compared to downtown. The location was just far enough outside of the hustle and Brussel of downtown. Easy walk to Westside and downtown. Our next visit will probably stay downtown though. Hotel is quiet which is nice. Nashville is a happening, loud place 😀.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael McKinney, Guest Services / Front Office at Hilton Garden Inn Nashville Vanderbilt
Responded Apr 29, 2023
Thank you so much Wesley for the great rating and comments in regard to your stay with us! I am delighted that we were able to meet all of your guest expectations. Thank you for staying with us!
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Easy stay. Good location. Since it was cold ( we are from Miami) we took an UBER until the bars which cost us around $8.00. You can walk during the day. Our fare had parking included otherwise you would have to pay $ 45 per night. Breakfast is buffet style and cost $18 per person. Silent room and comfortable bed.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tom Vadasz, Owner at Hilton Garden Inn Nashville Vanderbilt
Responded Apr 5, 2024
Dear FromMiamitotheWorld, Thank you for sharing your experience with us! We're pleased to hear that you found your stay with us to be convenient and enjoyable. Our central location aims to provide easy access to downtown Nashville's attractions, and we're glad you found it convenient for exploring. It's great to know that you found your room to be quiet and the bed comfortable, ensuring a restful stay. We appreciate your feedback regarding the additional costs for parking and breakfast, and we'll certainly take it into consideration as we continue to improve our offerings. Should your travels bring you back to Nashville, we'd love to welcome you for another pleasant stay! Warm regards, Tom, Front Office Manager
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My wife and I booked a room here for Thanksgiving night. We were supposed to stay two nights. We chose this property due to having an indoor pool which is not too common in Nashville area. The furnace in our room was extremely loud and the television kept trying to find a signal without success. Maintenance came up and was not able to fix the furnace so we were sent to another room. This second room was not clean and the furniture was stained and beat up. The seat cushions had liquid stains and looked like furniture from a dive motel. I commented that I had seen better at a Motel 6 (nothing against Motel 6) and so we were escorted to a third room by the front desk clerk. The third room had beat up and dirty furniture as well, dust all over the walls, a floor lamp with the shade and light socket hanging by the electric cord among other things. The clerk witnessed and understood our issues but was unable to do anything other than offer a full refund. We accepted the refund and then proceeded to look for a different place on our phones at 8:00 p.m. on Thanksgiving night. The staff that we interacted with were very polite and professional and did make the effort to make things right and for that we are appreciative. We ended up finding a Drury Inn with an indoor pool (for half the price) and were pleasantly surprised at the cleanliness and amenities they offer. They also have a rewards program. I corresponded with Hilton about the issue and on 12/3/24 I got an email with a case number but have heard nothing since. We received a full refund so I'm not expecting them to give me anything, but I would have thought that they would have wanted to hear from us what happened so that issues could be addressed. The lack of follow-up by Hilton indicates that they aren't too worried. I'm guessing they are happy to charge a premium due to being close to downtown and happy to only cater to the inebriated party crowds who won't notice the filth and excessive wear. This was not at all on the same level of other Hilton properties we have stayed at.
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Date of stay: November 2024
Value
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kimberley Gittens, General Manager at Hilton Garden Inn Nashville Vanderbilt
Responded Dec 20, 2024
Dear C_and_H_in_Staunton, Thank you for taking the time to share your experience with us. We sincerely apologize for the issues you encountered during your stay, especially on a special occasion like Thanksgiving. Your feedback is invaluable as it helps us identify areas where we need to improve. We are deeply sorry to hear about the condition of the rooms you were provided and the inconvenience this caused. It is disappointing to learn that our maintenance and housekeeping standards fell short of your expectations and our own. We appreciate your patience and understanding as our staff tried to resolve the situation, and we regret that we were unable to provide a satisfactory solution during your stay. The issues you described regarding the loud furnace, malfunctioning television, and the condition of the furniture are unacceptable and not representative of the high standards we strive to maintain. Please be assured that we are addressing these concerns with our maintenance and housekeeping teams to ensure they are resolved promptly. We also apologize for the lack of follow-up after your initial correspondence with Hilton. This is not the level of service we aim to provide, and we will review our communication processes to prevent such occurrences in the future. While we are glad to hear that our staff was polite and professional, we understand that this does not make up for the overall negative experience you had. We hope you will give us another opportunity to restore your faith in our hotel. If you decide to return, please contact me directly, and I will personally ensure that your stay is exceptional. Thank you once again for your feedback. We hope to have the chance to welcome you back in the future and provide you with the superior experience you deserve. Warm regards,
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We had come to trust our Hilton app and HGI's in general to the point that we never really looked at the competition if we could find an HGI close to where we would visit. Just last week we stayed for almost a week at HGI in Charlotte, and it was a great experience. This time, visiting Nashville for one night, I booked a room at Hilton Garden Inn Nashville Vanderbilt, happily parked in the garage, went inside, had drinks at the bar, breakfast the next morning and all good until I walked into the parking lot to leave, and discovered parking in HGI's garage the night before had cost me $43. I have never paid a fee to park at an HGI, and I am appalled that there was not some major notification that I was going to pay $43 just to stay in their parking lot. So, unless you are happy paying $43 overnight to stay at HGI Nashville Vanderbilt, I suggest you keep looking.
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Date of stay: December 2024
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Location
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Trip type: Travelled solo
Room Tip:PARKING WILL COST YOU $43.00
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kimberley Gittens, General Manager at Hilton Garden Inn Nashville Vanderbilt
Responded Dec 20, 2024
Dear georgesW2594ZM, Thank you for taking the time to share your feedback with us. We appreciate your loyalty to Hilton Garden Inn and are pleased to hear that you had a great experience at our Charlotte location. However, we are deeply sorry to learn about your disappointment regarding the parking fee at our Nashville Vanderbilt property. We understand how unexpected charges can be frustrating and inconvenient. We strive to ensure that all our guests are informed about any additional costs, and we regret that this information was not clearly communicated during your stay. Your feedback is valuable to us, and we will review our communication methods to ensure that parking fees and other charges are more prominently displayed and discussed with our guests upon arrival. We hope this experience will not deter you from staying with us again. If you have any further concerns or if there's anything we can do to make it right, please feel free to reach out to me directly. We value your feedback and would like the opportunity to restore your faith in our brand. Thank you again for your review. Warm regards
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The pricing on the hotel guide on Hilton app is outdated as is the hotel. There was a full kitchen in my 9th floor sweet but zero plates or utensils. So it was useless. There was not a welcome basket in my room or any extras as promised. The “best buffet in Nashville” was just a $19 p/p continental breakfast. Hotel info stated $14.95. It is not valet only hotel but self parking is about the same as valet which is actually $50 a night plus tax cost me $109 to park from 11pm Sunday-8am Monday. That doesn’t include tips. The room was hot, while clean was very outdated. The elevators made a loud knocking sound that kept me awake all night. I’m sure the sound can be heard on all floors. People/staff are very friendly and overall the stay was just fine. I just expect more since I’m a Diamond Honors member.
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Date of stay: December 2024Trip type: Travelled on business
Room Tip:Stay far away from elevator, be prepared for the high prices for parking. No streaming on tvs and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kimberley Gittens, General Manager at Hilton Garden Inn Nashville Vanderbilt
Responded Dec 28, 2024
Dear Tiffany C, Thank you for taking the time to share your feedback regarding your recent stay at the Hilton Garden Inn Nashville Vanderbilt. We value your input as it helps us to continually improve our services. I apologize for the discrepancies you experienced with our pricing on the Hilton app and for the lack of kitchen utensils in your suite. Your comments have been shared with our management team to ensure that our app and in-room amenities are updated and fully stocked for future guests. I also regret that the welcome basket and extras were not provided as promised. This is not in line with our standards, and we will investigate this oversight to prevent it from happening again. Regarding the breakfast pricing and the noise from the elevators, I understand how frustrating these issues must have been. We will review our breakfast options to ensure they meet our guests' expectations and address the elevator noise promptly. I'm sorry for any inconvenience you encountered with the parking fees. We strive to provide clear and accurate information, and your feedback will help us make necessary adjustments. Despite these challenges, I'm pleased to hear that our staff's friendliness made a positive impression. As a valued Diamond Honors member, you deserve a flawless experience, and I apologize that we fell short this time. We hope to have the opportunity to welcome you back and provide you with the exceptional stay you expect and deserve. Warm regards,
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There were no issues with our room. It was clean and comfortable. All the staff spoke to us and were very cordial. The front desk staff always seem to be in a good mood and the housekeeping staff all said hello. My only issue was the breakfast. Of course it is a Hilton Garden so breakfast is not free, but the bare minimum continental was a little skimpy for $10.
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Date of stay: May 2022
Location
Cleanliness
Service
Room Tip:Room was quite, can't say about the others but not a lot noisy traffic
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael McKinney, Guest Services / Front Office at Hilton Garden Inn Nashville Vanderbilt
Responded Jun 13, 2022
Thank you poogie88 for taking the time to submit a favorable rating and comments in regard to your stay with us. We are delighted to see that we met most of your guest experiences and truly apologise for your breakfast experience. We hope to see you again when visiting the Nashville area.
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My wife was in the hospital, my daughter and I needed to get a room. We were SHOCKED to learn parking was $40 per night!!! The hospital doesn't charge for parking! The $10 vouchers weren't much help when breakfast was $20+ per person. We are loyal Hilton fans, but this hotel is not one we will return to.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip:Don't stay here. There are other Hilton properties nearby that are a lot cheaper.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tom Vadasz, Guest Services / Front Office at Hilton Garden Inn Nashville Vanderbilt
Responded Mar 11, 2024
Dear S9794RNteresab, We deeply sympathize with your situation, and we're truly sorry for any added stress during a challenging time. Your feedback on parking costs is crucial, and we'll use it to reassess our policies. We value your loyalty and regret any inconvenience caused. If there's anything more we can do. Best regards, Tom, Front Office Manager
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We had a wonderful trip in general but I wouldn’t stay here again.
The room was clean and location was good. Front desk and shuttle staff were very nice.
You have to schedule room cleaning services. We scheduled twice but both times our room was not serviced (trash still there, dirty towels still there, bed sheets not cleaned, etc) both times I called the front desk. The first time they brought us towels and told us if we wanted our bedsheets changed we’d have to do it ourselves. The staff scheduled our cleaning for the next day but it didn’t happen either.. The second time they quickly brought us towels and trash bags. You put your own trash in the hallways so you will see other peoples trash/pizza boxes etc. we had quite the collection of dirty towels.. we were really disappointed that even after missing the first cleaning, the second one was missed as well. We went to the front desk for cups for coffee due to ours being out and not replaced.
Shuttle service was good when you could catch it. It was not a consistent schedule like other hotels. Instead of being on the hour/half hour or scheduled trips it was random. When you call the shuttle it will always be 20 minutes away. Other guests had similar issues. We used the shuttle three times and walked or Ubered other times. Self parking was advertised online a little cheaper than it was in the hotel.
Checkout was very fast but I wasn’t given a receipt or summary of charges. They told me it would be emailed.
Not terrible just disappointing. There are daily fees so it’s unfortunate that the shuttle service was inconsistent and cleaning services were unreliable.
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Date of stay: April 2022Trip type: Travelled as a couple
Room Tip:Call the shuttle at least 45 minutes before you need it. Don’t just expect the shuttle to show up...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael McKinney, Guest Services / Front Office at Hilton Garden Inn Nashville Vanderbilt
Responded Apr 27, 2022
We appreciate your business and sincerely apologize that we did not provide you with the level of quality that you are accustomed to receiving. We do everything we can to ensure our guests enjoy our hotel. With that said I assure that your feedback is incredibly important to us, and I will definitely take your comments and share them with our staff.
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This Hotel had red flags before we even got there! What appears on the website is not what you get. I personally would avoid this hotel at all cost. It’s filthy, the employees lie, tell you what you want to hear. Breakfast is $20, for a continental breakfast that is free everywhere else! Parking is $50 a day, which is hidden pretty good because everyone checking in had the same complaint. Check in floor is nice, but buckle up buttercups for a trip to the 70’s! Floors are gross on all levels, probably because they are from the 70’s. No hot water, Tolot sits almost to ground. It’s was fire after fire to put out in this nasty hotel with nasty service. The day before we left I was in tears and over this hotel. When I address everything with the manager, well he turned the charm on, nice as can be and said let’s make this right. He said verbatim, “ I am going to give you enough points to have a 2 night stay at any Hilton, MORE LIES!!! I got enough for one night. When I called the manager to tell him this, I was dismissed and issues were forgotten about on his end, nor did he care. Pretty pathetic if you ask me. Unfortunately I booked with no cancellation so I had ride this horrible hot mess of a hotel out! Can I also mention refrigerator/ freezer had something unidentified in it, the iron didn’t work, and hair dryer. Please don’t waste your money here nor go thou horrible customer service. It’s just a shame with the name Hilton, they could pricey care less of one customer list. I can only hope and others with read their reviews and move on o another hotel. Not only does this hotel need remodeling, The employees could use done training how to treat customers. I was going to give them another try with 2 night stay, then post a review, but since I was manipulated with false promises, everything went unnoticed….. they never really cared. Rude Manager across the board on so many levels. Do yourself a favor and run as fast as you can from here🤬
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Run from this place
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tom Vadasz, Owner at Hilton Garden Inn Nashville Vanderbilt
Responded Jun 21, 2024
Dear Marcia, Thank you for taking the time to share your detailed feedback. We are genuinely sorry to hear about the numerous issues you encountered during your stay. Your experience does not reflect the high standards of service and quality we strive to provide, and we deeply regret the inconvenience and frustration you experienced. We apologize for the discrepancy between what was presented on our website and what you encountered upon arrival. It is our goal to ensure our online presence accurately represents our hotel, and we are taking your comments seriously to address any misrepresentations. The issues you mentioned regarding the cleanliness of the hotel, the condition of the amenities, and the lack of hot water are unacceptable. We are conducting a thorough review with our housekeeping and maintenance teams to address these concerns immediately. We are also sorry to hear about the challenges you faced with our breakfast pricing and parking fees. We strive to provide value to our guests, and we will review these aspects to ensure transparency and better communication. Your feedback about the refrigerator/freezer, iron, and hair dryer has been noted, and we will ensure these items are checked and replaced as necessary. We deeply regret the distress this experience has caused you and understand your hesitation to return. Should you reconsider, we would appreciate the opportunity to make amends and provide you with the exceptional service you deserve. Thank you for bringing these issues to our attention. We will use your feedback to improve our services and ensure a better experience for all our guests. Warm regards, Tom, Front Office Manager
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Hello ElTef, thank you for reaching out. We do not have a hotel shuttle. Downtown is less than a mile. It is walkable but Uber/Lyft is also very reasonable from the hotel to downtown.
We hope to see you soon!
We do not have a clue about this. However, we had a very bad experience with this hotel. They add bogus charges after you go to check out. They charge you $32 per night for parking plus taxes on it they do not tell you about until you are checking out. By then you cannot back out of the charges. Save your money and go somewhere better.
There are more places to choose from in the Nashville area.
PRICE RANGE
C$202 - C$328 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn nashville/vanderbilt hotel nashville
LOCATION
United StatesTennesseeDavidson CountyNashville
NUMBER OF ROOMS
194
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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