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Hilton Garden Inn Nashville/Vanderbilt

1,654 reviews
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Traveller (94)
Room & Suite (199)
Pool & Beach (22)
Overview
  • Excellent58%
  • Very good27%
  • Average10%
  • Poor4%
  • Terrible1%
Travellers talk about
“front desk”(246 reviews)
“free shuttle”(109 reviews)
“shuttle service”(88 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Nashville/Vanderbilt
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,654)Write a Review
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All reviewsfront deskfree shuttleshuttle servicewithin a mile radiusnashville vanderbiltmusic rowparking garagegreat stayhotel shuttleself parkthe entire staffrooms were cleanwest endrestaurants and barsdowntown areahousekeeping staffper day
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231 - 235 of 1,644 reviews
Reviewed 15 March 2017

I was kept awake all night by noise, and when I called to jokingly ask the front desk if construction was going on outside my room at 3:30 am, I was told that they were "supposed to be quiet". There was loud hammering and banging....More

Review collected in partnership with Hilton Garden Inn
2  Thank J234GAmichellea
Response from Justin B, General Manager at Hilton Garden Inn Nashville/VanderbiltResponded 17 March 2017

Dear J234GAmichellea, Thank you for taking the time to review our hotel. I would like top sincerely apologize for the challenges that we had during your stay. We had a power outage in the area that caused a significant amount of issues with our systems....More

Reviewed 13 March 2017

DONT GO THERE.. under construction .. poor parking, did not tell us that they were under construction.. had to park next to a dumpster and pay 27 for it. Registration area was a disaster. None of this was explained prior to this. We would have...More

Review collected in partnership with Hilton Garden Inn
2  Thank X8667RSheatherr
Response from Justin B, General Manager at Hilton Garden Inn Nashville/VanderbiltResponded 17 March 2017

Dear X8667RSheatherr, Thank you for taking the time to review our hotel. I would like to apologize for the inconvenience caused due to the construction. We are less than a week away from wrapping it up and will have a brand new hotel. I hope...More

Reviewed 13 March 2017

The shuttle service is awesome, free and reached most of the main places we wanted to go. All front desk was staff were very helpful and friendly. The fresh coffee/water was nice on the way in or out. They are remodeling and it already looked...More

Review collected in partnership with Hilton Garden Inn
Thank 837ashleyk
Response from Justin B, General Manager at Hilton Garden Inn Nashville/VanderbiltResponded 17 March 2017

Dear 837ashleyk, Thank you for taking the time to review our hotel! We appreciate your kind words about the staff and newly renovated rooms! We are less than a week away from being finishing up and we are extremely excited to reveal our new hotel!...More

Reviewed 9 March 2017 via mobile

I have to temper my review with the fact that they were undergoing construction. Even though there was no work at night the rooms were quite noisy from street noise people talking and elevator dings. Had to leave TV on to block the noise. Disappointed...More

Thank Christopher F
Response from Justin B, General Manager at Hilton Garden Inn Nashville/VanderbiltResponded 13 March 2017

Dear Christopher F, Thank you for taking the time to review our hotel. I am happy to announce that we will have the renovation wrapped up in the next couple of weeks. I would like to apologize for our shortcomings in housekeeping. We do not...More

Reviewed 9 March 2017

This hotel was terrible. The staff were not professional. DO NOT eat at their restaurant. Food made us sick. The beds were not comfortable. Everything was remodeled but I guess they put the old mattresses back. The bathroom was dirty. You can find much better...More

Review collected in partnership with Hilton Garden Inn
1  Thank 647leighann
Response from Justin B, General Manager at Hilton Garden Inn Nashville/VanderbiltResponded 13 March 2017

Dear 647leighann, Thank you for taking the time to review our hotel. I would like to apologies that we had challenges during your stay. I would love the opportunity to speak with you in person and try and make it right. Please feel free to...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$153 - US$393 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Nashville
#4 Green Hotel in Nashville
#12 Family Hotel in Nashville
#13 Romantic Hotel in Nashville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$153 - US$393 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Nashville
#4 Green Hotel in Nashville
#12 Family Hotel in Nashville
#13 Romantic Hotel in Nashville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (94)
Room & Suite (199)
Pool & Beach (22)
Dining (13)
Hotel & Grounds (153)
Business Centre & Event Rooms (20)
Bathroom (6)
Questions & Answers
Ask a question
leitat2016
24 October 2017|
AnswerShow all 4 answers
Response from drgarrett143 | Reviewed this property |
No, breakfast is not included nor is parking. Expensive to pay for both plus the room.
0
Votes
Theresa W
31 July 2017|
AnswerShow all 2 answers
Response from Denise L | Reviewed this property |
Yes, but Nashville is VERY congested in and around the down town area. Other parking lots are pricey and not worth the hassle. We felt our car was safe in the hotel lot.
1
Vote
Hugh M
3 July 2017|
AnswerShow all 3 answers
Response from BJ_Millar | Reviewed this property |
No airport shuttle, but there is a free shuttle that you can use in the downtown area.
1
Vote
Room Tips
"Rooms have typical amount of space. The staff is great and fantastic location."
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"If noise is an issue - ask for room facing parking garage and not busy Broadway."
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"maids are noisy with the carts and vacs on each floor"
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"great beds and pillows :)"
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