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Hilton Garden Inn Nashville/Vanderbilt

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#25 of 154 Hotels in Nashville
Certificate of Excellence
GreenLeadersBronze level
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Hilton Garden Inn Nashville\/Vanderbilt
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1,424 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Nashville/Vanderbilt
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Showing 1,417: English reviews
Reviewed 11 July 2016 via mobile

Getting to the hotel from the airport was seamless although they did not have their own shuttle there. Über filled in here for only $15. Their shuttle did provide transportation within a 2 mi radius but walking could get you downtown without any trouble (1.4 mi to end of Broadway). When we arrived the staff were extremely pleasant and we...

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Helpful?
Thank DeDolfan
Allison G, Guest Service Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Hello DeDolfan, I would like to thank you for taking the time to review our hotel. It is great to hear that you enjoyed your time here, and were welcomed with southern hospitality. Hattie B's is a go to for much of our staff, and we are glad you got to have some Nashville Hot Chicken too. Can't wait to...

Reviewed 7 July 2016 via mobile

Great hotel. Mattress was a little firm for my taste but all around a good stay. Bar in the lobby was fantastic. Hattie B's Famous Hot Chicken just down the street. Less than a mile from Vanderbilt Medical Center.

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Helpful?
Thank esnf09 .
Allison G, Guest Service Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Greetings esnf09, I am glad to here you thoroughly enjoyed your stay at the Hilton Garden Inn Nashville/Vanderbilt. It is great to know that you were able to take advantage of our bar and location. Thank you for your review, and we hope to see you again soon!

Reviewed 7 July 2016 via mobile

We stayed at the garden inn over fourth of July weekend. We checked in on a Friday afternoon and that process was very quick. On Saturday morning we saw the cleaning staff and told them since we had just arrived we didn't need service that day. On Sunday morning we left the room around 8 am with the intention of...

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Helpful?
Thank Marcee611
Justin B, General Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Dear Marcee611, Thank you for taking the time to review our hotel. I am glad you had a good time in Nashville and enjoyed our convenient shuttle service. I would like to apologize that we didn't get to your room early in the day. I hope to see you back again in Nashville soon! Sincerely, Justin Byler

Cincinnati, Ohio
Reviewed 5 July 2016

The hotel is very close to Vanderbilt and too far from either downtown or Green Hills. The hotel has a free shuttle that will take you anywhere within two miles. The $27 for overnight parking seemed a bit steep. Service was friendly. The room was average.

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Helpful?
Thank skline2
Justin B, General Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Dear skline2, Thank you for taking the time to review our hotel. Thank you for your kind words on our service and the shuttle. We are located in a downtown area and our parking prices are vary competitive with the other hotels in the area. I hope you come back to Nashville and stay with us again. Sincerely, Justin Byler

Louisville, Kentucky
Reviewed 5 July 2016

The furniture and all other aspects of the hotel in general were cheap, raggedy, outdated and expired. Normally Hilton Garden Inns are great and I will continue to stay in HGI but this location is awful, and the mattress/ bedding was atrocious. The room in general was an eye sore. Half the time, the Wi-FI didn't work and the view...

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Helpful?
Thank Angela G
Justin B, General Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Dear Angela G, Thank you for taking the time to review our hotel. We appreciate all feed back good and bad so that we can work on getting better. We work hard everyday to insure that we have a clean hotel and provide great service. We are scheduled for a complete refresh in the fourth quarter of this year. I...

Lake Saint Louis, Missouri
Reviewed 4 July 2016

The hotel is very clean and close to downtown so it is very convenient if you are wanting to go to downtown area. The staff goes above and beyond to help! I would definitely recommend this hotel for to someone!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank julieo324
Allison G, Guest Service Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Greetings julieo324, It is wonderful to know our staff impressed. We appreciate that you took the time to leave us a review. and are glad you enjoyed your time with us. Thank you and we hope to see you again soon!

McDonough, United States
Reviewed 4 July 2016

Front desk is excellent...friendly and always has a smile. Room was spacious, clean, and comfortable. Public areas need to be cleaned on ground floor (hall, etc.). Location is very convenient to Downtown Nashville, restaurants, and Vanderbilt University. May become my preferred hotel when in Nashville, TN.

Review collected in partnership with Hilton Garden Inn
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Thank Adrian C D
Allison G, Guest Service Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Hello Adrian C D, How wonderful it is to know that we were able to pleasantly surprise you. Our staff does try and welcome everyone and make their stay fantastic. We would love to be your preferred hotel in Nashville, and look forward to getting to know you better. Thank you so much for taking the time to review the...

Clinton Township, Michigan
Reviewed 2 July 2016

We are Hilton Honor members and this was our first experience at this property. We like the Garden Inns because we know that we won't have any surprises. The lobby wasn't as inviting as some others but it wasn't a big deal because we were in Nashville and we didn't spend much time at the hotel. We will be spending...

Review collected in partnership with Hilton Garden Inn
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Thank Randall S
Allison G, Guest Service Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Hello Randall S, Thank you so much for taking the time to review our hotel. I am glad you we able to enjoy how centralized our location is. We hope we can be your home away from home for the next couple of years, and look forward to welcoming you back in August!

Baltimore, Maryland
Reviewed 1 July 2016

I stayed at the Hilton Garden Inn for four nights, and could not be happier with my experience at this hotel. My room was spacious, cool, and meticulously clean, the gym had a variety of cardio machines and weights, food was delicious, and the hotel was the perfect walking distance from the downtown area. Best of all, the staff at...

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1Thank lindsay114
Allison G, Guest Service Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Greetings lindsay114, I am so happy to you hear you enjoyed your stay at the Hilton Garden Inn Nashville/Vanderbilt. It is especially great to hear that the whole staff made you feel welcome, and that our customer service went beyond the ordinary. Thank you so much for taking the time to review our hotel! We look forward to welcoming you...

Avenel, New Jersey
Reviewed 1 July 2016

Although a tad pricey as well as additional charges for breakfast and parking the staff and service at this hotel is amazing. Super clean and they do whatever you need to make your stay the best. I will certainly stay again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank thomasoB6260CN
Allison G, Guest Service Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review

Hello thomasoB6260CN, Thank you so much for the review. It is great to see that even with our hotel being pricey our staff did an amazing job and made sure you would want to come back. We look forward to seeing you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in mid-town Nashville conveniently located off I-65/I-40 on Broadway Avenue. Within a short distance of our newly built hotel is Nashville's bustling downtown area, the famous Music Row, and both Belmont and Vanderbilt Universities. ... more   less 

Additional Information about Hilton Garden Inn Nashville/Vanderbilt

Address: 1715 Broadway Avenue, Nashville, TN 37203-2709
Region: United States > Tennessee > Nashville
Price Range: $260 - $531 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Nashville/Vanderbilt 3*
Number of rooms: 194
Reservation Options:
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Also Known As:
Hilton Garden Inn Nashville/Vanderbilt Hotel Nashville
Hotel Style:
#2 Business Hotel in Nashville
#4 Green Hotel in Nashville
#13 Romantic Hotel in Nashville
#16 Family Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Nashville/Vanderbilt staff and other travellers.
22 questions
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Nashville, Tennessee
Lockport, NY
over a year ago
Oxford, Mississippi
3 months ago
Knoxville, Tennessee
5 months ago

See all questions (22)

Questions? Get answers from Hilton Garden Inn Nashville/Vanderbilt staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have beautiful view”
 of 5 bubbles tsellmer1414, 3 Feb 2017 | Read review
“Choose a different hotel.”
 of 5 bubbles martyramsey2, 24 Jan 2017 | Read review
“Ask for one of the newly redecorated rooms - or plan your trip for later in 2017 when renovations will be completed.”
 of 5 bubbles ssrossi, 7 Jan 2017 | Read review
“8th floor newly renovated room!”
 of 5 bubbles MH_in_SC, 2 Jan 2017 | Read review
“We had the corner room at the end of the hall which was large and accommodating.”
 of 5 bubbles 552bethanyh, 31 Dec 2016 | Read review
5 of 5