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SpringHill Suites Nashville Airport

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#53 of 154 Hotels in Nashville
Certificate of Excellence
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SpringHill Suites Nashville Airport
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457 Reviews from our TripAdvisor Community

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Reviewed 6 days ago NEWvia mobile

My husband and I booked this hotel bases off the excellent rating. We stayed 4/22/17. We get to the hotel around 2:00 and are told we can't check in until 4:00 because the people who were in there before checked out at 1:00. So we left and came back at 4:00. This hotel seems seriously outdated and dirty. We get...

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Helpful?
Thank Kelly S
shsbna, Manager at SpringHill Suites Nashville Airport, responded to this review

Dear Kelly S, Thank you for providing feedback from your recent stay at the SpringHill Suites Nashville Airport. I'm sorry to hear that you had such a negative experience at our hotel. It is disappointing to hear that nearly every aspect of your stay was dissatisfying. I would be happy to speak with you over the phone to get some...

Reno, Nevada
Reviewed 2 weeks ago via mobile

I'm a huge Marriott property lover, but boy did this one miss the mark. Big cheerleader group demolished the breakfast room and filled the lobby for hours. Came back from a night out and there were police cruisers dealing with domestic violence.

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Thank shallowroots1
shsbna, Manager at SpringHill Suites Nashville Airport, responded to this review

Hello shallowroots1, Thank you for providing feedback from your recent stay at the SpringHill Suites Nashville Airport. We appreciate you being a loyal Marriott guest, and it is disappointing to hear that your experience wasn't up to your standards. The weekend you stayed with us was certainly a challenging one for our hotel, for a couple of reasons that you...

Washington DC
Reviewed 4 weeks ago

We knew we were getting in late, so we booked our first night in the area here near the airport. Didn't really use any amenities as we were just here to sleep. And it was totally fine for that. Room was clean and pretty spacious. Bed was fine. We saw a busload of high school kids had just checked in...

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Thank hdempsey
maine
Reviewed 5 weeks ago

I would give this place a higher rating had it been less expensive, but I expect a lot more for a room when I pay $200 a night for it (this did include taxes). The "suite" did have two flat screens, but I don't think that's necessary since they're about 10 feet from each other and there is no wall...

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Helpful?
Thank Sandy M
shsbna, Manager at SpringHill Suites Nashville Airport, responded to this review

Hello, Thank you for staying with us and sharing feedback from your stay. I apologize for the condition that your room was in and that you didn't agree with the cost of your stay. The issues you experienced with your room have been shared with all levels of management and have been addressed immediately. We have also discounted your rate...

Conway, Arkansas
Reviewed 5 weeks ago via mobile

Very nice exterior. Very unfriendly staff. Rooms were clean and acceptable but I have never slept on a harder, more uncomfortable bed! Breakfast didn't happen because they were overrun with guests and food was empty....tables full of inconsiderate folks who were done eating and just visiting....three staff standing at desk also visiting doing nothing to improve situation.

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Helpful?
Thank Mommaflo
shsbna, Manager at SpringHill Suites Nashville Airport, responded to this review

Hello, Thank you for staying with us and sharing feedback from your stay. We strive to provide you with a memorable hotel experience, and I would like to apologize on behalf of the leadership team for falling short on that goal. We will make sure to share this feedback with the front desk and breakfast staff to ensure that they...

Dallas, Texas
Reviewed 24 March 2017 via mobile

For the price, over $200, I expected so much more! Dirty carpet, old dirty furniture, gross wallpaper, you name it. The lobby and breakfast help make up some. Apparently a fire caused a remodel of it, but never the rooms. See pictures attached.

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Thank Fromthecrag
shsbna, General Manager at SpringHill Suites Nashville Airport, responded to this review

Thank you for staying with us and sharing feedback from your stay. I apologize for the quality of the room you received. Please feel free to reach out to me directly to let me know which room you stayed in so that we can quickly put this room out of order to improve a few of the things you mentioned....

A TripAdvisor Member
Level Contributor
12 reviews
3 helpful votes
Reviewed 18 March 2017 via mobile

My first stay at a Springhill. This one was located near airport but we used it as a needed stay over via road trip to Fl. Perfect for 1 night with family of 5. Double beds are fine and pull out was key for 16 yr old son. Pool was fine (no hot tub...). Breakfast was good enough. Overall we...

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Thank A TripAdvisor Member
Melbourne, Australia
Reviewed 6 March 2017

The SpringHill Suites is a good choice if you've got an early morning flight. Very close to the airport. Free parking, free wifi and a really great breakfast buffet. Usually hotels offer a buffet breakfast that is more sugar and fat than quality food. On this particular morning we were pleasantly surprised. You could actually find healthy choices - yogurt,...

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Thank teachexpat
shsbna, General Manager at SpringHill Suites Nashville Airport, responded to this review

Thank you for your review. I'm glad you enjoy the healthy options on our complimentary breakfast buffet as well as the free wifi and free parking. I apologize about the lighting in your bathroom. That is something we will focus on and make sure is fixed in all of our bathrooms. Thanks again for staying with us and sharing this...

Atlanta, Georgia
Reviewed 2 March 2017 via mobile

Excellent staff with nice room and great beds. There are no outlets bedside to plug in and charge your mobile devices. I found the internet to be average speed. Only a sofa bed but no chair in the living room area. TV's seemed to be 32" which is small and there is 2 of them. The breakfast was average at...

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Helpful?
Thank ddmullis
shsbna, General Manager at SpringHill Suites Nashville Airport, responded to this review

Thank you for the review. I appreciate the compliments regarding our staff and our comfortable beds. I'm sorry to hear that some of the other items were not quite up to standard. I appreciate the feedback and will share with our team and take care of the items within our control. Our breakfast buffet feedback is generally very positive. If...

Marlow, Oklahoma
Reviewed 2 March 2017

We were there for four days and three nights and it was a very pleasant to stay. The staff is very friendly and it is very clean. I will stay there again. It was just like the picture showed. The pool was also nice.

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Thank Samantha F

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about SpringHill Suites Nashville Airport

Address: 1100 Airport Center Dr, Nashville, TN 37214
Region: United States > Tennessee > Davidson County > Nashville
Price Range: $218 - $397 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Nashville Airport 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Springhill Suites Nashville Airport Hotel Nashville
Nashville Springhill Suites
Hotel Style:
#22 Business Hotel in Nashville
#22 Romantic Hotel in Nashville
#30 Family Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Nashville Airport staff and other travellers.
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Questions? Get answers from SpringHill Suites Nashville Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“this hotel is good for families with children who love to go in a pool.....”
sandy927Maine, 26 Mar 2017 | Read review
“You may be able to get a view of Tennessee's breathtaking sunsets if you get a higher room on the side facing the main road.”
632amandas, 6 Oct 2016 | Read review
“We stayed in 125 which was on the ground floor near the pool, parking lot, lobby, etc. No view, but that was not important to us.”
, 15 Sep 2016 | Read review
“We were on the 5Th floor and not sure if all suites are the same but we sure like ours”
Caribbean5, 10 Sep 2016 | Read review
“Don't stay near elevator.”
bjean1217, 7 Jul 2016 | Read review
5 of 5