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TownePlace Suites Nashville Airport

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#30 of 154 Hotels in Nashville
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TownePlace Suites Nashville Airport
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426 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Nashville Airport
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Showing 423: English reviews
Collierville
Reviewed 13 July 2016

The experience at TownePlace Suites was not one I want to repeat, there or anywhere. I have been to this particular hotel 2-3 times in the past few years and had had good experiences; however, this time it was not good. I arrived late (about 11 p.m.) and perhaps they were short of good rooms, but the room I was...

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Helpful?
Thank Dan L
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

Mr. Dan L, I would like to start by thanking you for returning to our property for your stays here in Nashville. However, I am so sad to hear that we did not meet your expectations during your recent stay with us. We did endure bad weather the previous week and it did cause us to have internet issues which...

Reviewed 13 July 2016 via mobile

First time visiting everything was clean and staff was great. I return to Nashville next month Will be staying here again Great accommodations Clean Rooms friendly staff Highly Recommended 5 Star Rating

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Thank Singleblonde32
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

Hello Singleblonde32! Thank you so much for your awesome review of our place here in Music City!! 5 stars is GREAT. I see that you will be back in town and staying with us again here soon and we can't wait!! See you soon! Leah Blackmore GM

Jefferson City, Missouri
Reviewed 12 July 2016

As Platinum Marriott reward members, we were upgraded to a 2 bedroom (which was nice, but both bedrooms were Queen beds only). When we walked in, the first thing I saw was a dirty, dry paper towel on the kitchen counter. I grabbed a clean paper towel and picked it up to throw it in the trash and found that...

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Thank callm01
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

Hello Callm01, I first want to thank you for being a Platinum Elite with Marriott! We appreciate your business with our brand. Secondly, I would like to apologize for the housekeeping issues during your recent stay with us. These situations are definitely not common at this property so I will be looking into things further. I have gotten together with...

Las Vegas, Nevada
Reviewed 11 July 2016 via mobile

I stayed recently and will say Victoria was very nice, the housekeeper was supposed to meet me in the room and never did. The facilities were disgusting. If you visit Nashville and have to fly out stay at the Marriott-just not this one, no one ever reached out to me. There were hairs all in the bathroom and all in...

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Thank vegassguy
Reviewed 10 July 2016

The staff at this location was very friendly and attentive. Our housekeeper Wanda was very helpful with extra towels! Our check in experience was great with Kelsy. I love this place and will be back when I am back in town.

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Helpful?
Thank Authur C
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

WOW! Thank you so much Authur C, I can't wait to share your comments with our team and especially Kelsy and Wanda! They are super stars and it sounds like you experienced that. I hope to meet you the next time you are in town. Thank you again, Leah Blackmore GM

London, Kentucky
Reviewed 9 July 2016 via mobile

Our stay was nice. We were greeted by Kari at the front desk, she was very friendly. Great staff. Our room was tidy and comfortable. Good size pool and an excellent breakfast which included waffles, bagels, eggs, and sausage. I would recommend. :)

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Thank Lisa B
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

Hello Lisa B., We love our dear Kari and our awesome pool! So glad you were able to enjoy some relaxation at our wrap around indoor pool and I was even more pleased to read you enjoyed the customer service you experienced with Kari. She is our newest member of the front desk team and we have been blessed to...

Nashville, Tennessee
Reviewed 8 July 2016

We were booked into this hotel as our house was decimated when a tree feel on top of it. We were tired and dispirited when we arrived knowing we were displaced for months while home repaired. We were most pleasantly welcomed by Kari while checking in. She was great. Hotel is wonderful, clean, great features! However, 30 minutes later Kari...

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Thank s00nerbabe
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

Hello and thank you s00nerbabe! I was astounded to read your remarks on Trip Advisor and appreciate you taking the time to write such an awesome review about the property and, of course, Kari. I hope that we can make this a home away from home while your house is being fixed. We try our hardest to provide personilized experiences...

Reviewed 6 July 2016 via mobile

This is nice hotel but i would like to appreciate Kelsy at front desk and Charles from maintenance who took one extra step for my convinience. I am here for longer stay. It was very uncomfortable for me to sleep on queen bed with my husband and daughter and i am pregnant too. I requested almost everyone in the staff...

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Helpful?
Thank minal1
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

Hello Minal1, First and foremost, Congrats on your pregnancy!!! I was excited to read your review about Charles and Kelsy as they are both super stars! I can't wait to share your review about them and your visit with us at TownePlace Suites Nashville Airport. Thank you again and hope to see you again soon, Leah Blackmore GM

Reviewed 2 July 2016 via mobile

Great staff particularly Kari at the front desk. However we had a hair on our bed sheets that was not ours. Also I wish that there were extra blankets and sheets for the pull out couch. Asked for another blanket to use but received one that felt like cardboard on the skin. I'm sure if we asked for anything else...

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Helpful?
Thank James Y
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

Hello! I was very pleased to hear that Kari took good care of you during your recent stay. However, it does not sound like the cleanliness of the suite lived up to your not our expectations. I will be sharing your feedback with the housekeeping department but to further investigate if you had a moment to email or call me...

Chicago, Illinois
Reviewed 1 July 2016

This was my second visit to the TownePlace Suites, and I remember why. The staff here is terrific! Besides having clean, comfortable and modern rooms, every staff member is extremely courteous, asking how we're doing, how our day is going and if we need anything extra. In particular, Heather from guest services even remembered me from a prior visit and...

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1Thank mrang257
Leah B, General Manager at TownePlace Suites Nashville Airport, responded to this review

Hello mrang257! Thank you so much for taking the time to share your feedback about your recent stay at TownePlace Suites Nashville Airport and Heather!! I was thrilled to share your comments with her as she is a true asset to our team. We hope to see you again soon. Leah

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
TownePlace Suites by Marriott® is an extended-stay hotel where you can balance work and life as you like with the comfort, flexibility and affordability you require. Relax and feel at home with a fully equipped kitchen and high speed Internet access. ... more   less 

Additional Information about TownePlace Suites Nashville Airport

Address: 2700 Elm Hill Pike, Nashville, TN 37214-3110
Region: United States > Tennessee > Davidson County > Nashville
Price Range: $216 - $446 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Nashville Airport 2.5*
Number of rooms: 101
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Nashville Airport staff and other travellers.
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Questions? Get answers from TownePlace Suites Nashville Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Housekeeping notices a tip; especially if you have a multi-night stay...”
MDFS333, 11 Apr 2017 | Read review
“Suites at the end of hall are peaceful.”
129kittya, 19 Mar 2017 | Read review
“The two bedroom suites are limited so be sure to book them early.”
BettyM258, 15 Mar 2017 | Read review
“I like the top floors”
elainewK8259CR, 1 Mar 2017 | Read review
“If you have a pet, first floor works great.”
314pattyl, 31 Dec 2016 | Read review
5 of 5