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Extended Stay America - Nashville - Vanderbilt

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180 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Nashville - Vanderbilt
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Showing 174: English reviews
A TripAdvisor Member
2 reviews
Reviewed 12 September 2016 via mobile

My son and I stayed at Extended Stay for one night in Nashville and booked it through Expedia. Went to a football and game at Vanderbilt and toured the campus the next day. We checked out at 9:45, the tour started at 10am. We were charged for another night later that day, the hotel claims we checked out an hour...

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Thank A TripAdvisor Member
00esa, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this review

Thank you for selecting our hotel during your Nashville visit. We are pleased our location was perfect for your needs. Thank you for letting us know about this situation. We apologize for the confusion and for any inconvenience. We will research and follow up to have a resolve as quickly as possible. Thank you for sharing your feedback. We hope...

Seabrook, Texas, United States
Reviewed 4 September 2016

This was an average hotel at best. We were there to move our son into college for his junior year. It is within walking distance to our son's house, off campus at Vanderbilt. That is the most appealing part for us. My husband said that usually construction workers stay there for extended jobs in the area. It was nothing special....

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Thank Debbie B
00esa, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this review

Thank you for choosing Extended Stay America - Nashville - Vanderbilt for your stay. We are glad you and your husband were comfortable at our hotel and our location was convenient for your visit. Thanks again for your review, we look forward to welcoming you back. Sincerely, General Manager

Princeton, Kentucky
Reviewed 14 August 2016

There are some "pros & cons". If you're picky and need luxury, there are plenty of higher price options in the area. It was hands down the best choice we found for being near Vanderbilt! Location and value could not have been any better. This property was clean, but showing a little age. Beds were comfortable, and our 3rd floor...

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Thank C J
00esa, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this review

We are so pleased you had a great stay at Extended Stay America - Nashville - Vanderbilt. We are also happy that you loved our convenient location and the excellent service provided by our associates. We appreciate your nice comments regarding the comfortable beds of your accommodation and the great value we offer for the price. However, we apologize for...

Bellville, Ohio
Reviewed 9 August 2016 via mobile

Rooms were somewhat clean, but the walkways were covered in dirt. Management should clean the place up bit. We have a burn in our carpet, no lock on the bathroom door, mold in the shower, and the toilet seat looked like it had been rode hard and put away wet few times.

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Thank ReDxSiLLy
00esa, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this review

Thank you for your feedback. We appreciate the information you shared as it guides us to areas of improvement so our guests have an enjoyable stay. Our housekeeping team has been in the process of evaluating and improving their protocols and processes and we apologize for the oversight with the items you identified. We have shared your information with both...

Johns Creek, Georgia
Reviewed 3 August 2016

I have driven by Extended Stay hotels for year and never had a desire to try one. I always thought they were bare bones hotels with minimal ammentities but good if you were staying somewhere for a week or more. For the most part I was correct. However, this particular Extended Stay not too far from Vanderbilt University was clean,...

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Thank Mark B
00esa, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this review

Thank you for choosing to stay at Extended Stay America - Nashville – Vanderbilt during your recent visit with your family. We are delighted to hear you had a comfortable stay and our location close to Vanderbilt University was perfect for your needs. We are also happy that our accommodations and complimentary features were adequate for your needs. We appreciate...

Springfield, Tennessee
Reviewed 22 July 2016 via mobile

Staying here for a week while undergoing medical treatment. The rooms were clean. Basic kitchen necessities were available on request. Full size frig/freezer to keep your food in. Every morning they have fresh coffee, muffins, oatmeal, protein bars and fruit in the lobby. The staff was very friendly and informative about the local area.

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Thank sparks101955
00esa, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this review

Thank you for choosing Extended Stay America - Nashville - Vanderbilt for your stay. We are glad that you liked your well-kept accommodation along with all the in-room amenities. It is also good to read that you liked our breakfast offerings, friendly associates and our convenient location which was perfect for your needs. However, we are sorry for any inconvenience...

Clemson, South Carolina
Reviewed 7 July 2016

Very helpful and accommodating staff. The manager offered us a generous discount because I was receiving treatment at Vanderbilt Medical Center, even though we were unaware when we checked in that the discount was available. The staff showed genuine concern for our comfort, even offering to move us to a warmer upper floor when an uncharacteristic ice storm hit the...

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Thank jessamine m
00esa, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this review

Thank you for the wonderful and detailed feedback about your stay at our hotel in February while undergoing a medical procedure. It's so nice to hear that your suite felt like your own apartment and you got a great night’s sleep. As an extended stay hotel we do offer more 'apartment-like amenities' since many of our guests stay for weeks...

Tennessee
Reviewed 6 July 2016

This place needs some better management! First of all, we arrived 30 min. prior to the 3p check in time. There is a time change from our time zone to Nashville's so we really hadn't thought about being early. But 30 minutes? The gal @ the front desk did not make a good first impression--not a peep of a smile....

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1Thank MAMKC
00esa, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this review

Thank you for your recent visit and for your feedback. We are sorry you had a substandard experience. All of our team members strive to make sure each guest has a pleasant stay, so I apologize we did not deliver, and you were not greeted with a friendly and helpful service experience from our staff member. Thank you for pointing...

Kettering, United Kingdom
Reviewed 4 July 2016 via mobile

These apartments are intended for medium term stays and include a kitchen area. I found them to be clean but shabby and ill kept. The lobby area was dirty. Considering the other places you could stay in Nashville the prices were not very reasonable.

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Thank Henchelson
00esa, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this review

On behalf of our team, we appreciate you staying with us recently and providing a candid review about your business visit. Our team is committed to providing clean, comfortable and well maintained suites for our guests, and we apologize this was not the case during your stay. Please know your feedback has been shared with the entire team to ensure...

St. Petersburg, Florida
Reviewed 28 June 2016

after driving for 6 hours I finally reached extended stay with only 1 thing on my mind....restroom. When I asked the lady at the front desk if there was a restroom I could use right away, I was told "sorry there are no public rest rooms." I had to quickly blurt out that I was checking in and with that...

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Thank jancat40
00esa, General Manager at Extended Stay America - Nashville - Vanderbilt, responded to this review

Thank you for selecting Extended Stay America - Nashville - Vanderbilt for your visit and for sharing your comments. We are glad you enjoyed your overall stay. However, we are sorry for not being able to live up to all your expectations. We truly regret for the inconvenience caused. It was our pleasure serving you, and we hope to have...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 

Additional Information about Extended Stay America - Nashville - Vanderbilt

Address: 3311 West End Avenue, Nashville, TN 37203
Region: United States > Tennessee > Davidson County > Nashville
Price Range: $204 - $430 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Nashville - Vanderbilt 2.5*
Number of rooms: 20
Reservation Options:
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Also Known As:
Extended Stayamerica Nashville - Vanderbilt Hotel Nashville
Extended Stay America Nashville
Extended Stay Nashville
Nashville Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Nashville - Vanderbilt staff and other travellers.
3 questions
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9 months ago
Davenport, Florida
over a year ago

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Questions? Get answers from Extended Stay America - Nashville - Vanderbilt staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“tight parking spots...don't drive a big pick-up truck”
runningonempty2, 6 Apr 2017 | Read review
“Each floor has a trash collection room - avoid being close as the door slams.”
JeffP175, 23 Sep 2016 | Read review
“The AC worked good, not overly loud. We stayed in a room away from the main street, and didn't hear too much highway noise.”
520jeril, 21 Sep 2016 | Read review
“If staying for hospital appointments or treatments, let them know. In some instances, a more favorable rate may be offered.”
cj226, 14 Aug 2016 | Read review
“The only view would be rooms facing West End Avenue as the other sides all face the front or back parking lot.”
MAMKC, 6 Jul 2016 | Read review
5 of 5