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The Capitol Hotel Downtown Nashville

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The Capitol Hotel Downtown Nashville
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700 Reviews from our TripAdvisor Community

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There are newer reviews for The Capitol Hotel Downtown Nashville
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Showing 675: English reviews
Georgia
Reviewed 4 weeks ago via mobile

Capitol Hotel provided us exactly what we needed: a reasonably priced (for Nashville) stay convenient to other places we planned to go. Basic outside rooms, renovated a couple years ago in a modern/industrial look. Front desk helpers were Gwen and Alisa; friendly barkeep was Richard. Bar could add more branded liquor vs. never heard of well brand.

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Helpful?
Thank smith4529
00gC, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for the feedback regarding your stay at The Capitol Hotel Downtown Nashville. We appreciate you mentioning Gwen, Alisa, and Richard. They are true assets to our team, and I will be sure to share your compliments with them. We are also glad to know you found us to be a great value and that you loved how close...

Paducah, Kentucky
Reviewed 4 weeks ago

First and foremost GWEN was amazing, checked me in with ease and told me all the wonderful highlights of the property. Missed Breakfast but it smelled amazing. Location was excellent as well. Would most definitely stay again and have already recommended others through my social media sites. Thanks GWEN (front Desk Agent) for a great visit.

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Thank biznesman06
00gC, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you so much for your wonderful feedback about The Capitol Hotel Downtown Nashville. We are happy you enjoyed your stay along with our prime location. Thanks also for your description of the professionalism shown by Gwen, and your compliments will be shared with her so she knows how much she contributed to your total satisfaction. We appreciate you recommending...

Reviewed 4 weeks ago via mobile

Fantastic staff here! From the warm welcome at check in to the friendly conversations each time we were coming and going, Alisa was the epitome of hospitality. Friendly valets and bar tender. Rooms are newly remodeled and breakfast is great.

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Helpful?
Thank Anita S
00gC, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for being our repeat guest at The Capitol Hotel Downtown Nashville. We are thrilled to read you loved our complimentary breakfast, your well-appointed room and the excellent service provided by our courteous staff, especially Alisa. I will surely share your gracious words with them. Please keep us in mind the next time your travels bring you back to...

Scotland, United Kingdom
Reviewed 4 weeks ago via mobile

Stayed here and from start to finish it was brilliant. Alisa, Jamiee at the front desk were so helpful, BillyJo help with some great food at the bar. Wesley and the parking guys were so nice. Our room was spotless and very comfortable thanks to Andrea and the housekeeping team. This is a great hotel with a great location if...

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Helpful?
Thank Dottie U
00gC, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for the wonderful feedback regarding your stay at The Capitol Hotel Downtown Nashville. We believe we have the best team in town, and I can assure you they work hard every day to deliver outstanding service. Alisa, Jamiee, Billy, Wesley, and Andrea are true assets to our team, and we will be sure to share your compliments with...

Reviewed 4 weeks ago via mobile

We were in town for a concert for a one night stay. Alisa was outstanding as were all the staff. Everyone was so nice. We received directions from the door staff to a great restaurant close by (Puckett's) and the security guard was very helpful when we a little bit of trouble with our door opening (operator error...lol). The room...

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Helpful?
Thank Ricky C
00gC, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Ricky, thank you so much for your stay while attending a concert in our town. I am thrilled to know our staff at The Capitol Hotel Downtown Nashville made your stay so enjoyable. We appreciate you for recognizing Alisa for her wonderful service. We believe we have the best team in town, and our entire team works hard every day...

Reviewed 4 weeks ago via mobile

Very nice and kinda employees and they are very very welcoming as well and they also have a very nice bar and billijo the bartender is very kinda and front desk Alisa was very helpful and axel and David are very kind

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Thank saifboss_190
00gC, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for your wonderful feedback regarding your stay at The Capitol Hotel Downtown Nashville. I appreciate you letting us know how much you loved your time here and for mentioning Billijo, Alisa, Axel, and David for their outstnding hospitality. They are true assets to our team, and I will be sure to share your compliments with them. Thanks again...

Reviewed 5 weeks ago via mobile

Capital hotel very comfortable hotel currently Im in the hotel from 17 Jan, all the employess very hopeful spatially Billijo, she do her best with me and my colleagues from iraq so many thanks to here also i have to minsion David Hana and Jose Which is doing great for us im very happy with the service i get and...

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Thank Wisam H
00gC, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for the wonderful review of The Capitol Hotel Downtown Nashville. I appreciate you letting us know you are having a great time here and thank you for mentioning Billijo, David, and Jose. They are true assets to our team, and I will be sure to share your compliments with them. Our entire team works hard to provide an...

Saint Joseph, Missouri
Reviewed 5 weeks ago

The location of this hotel was perfect for walking to the downtown spots of Nashville. The staff at the hotel were all extremely helpful. Alisa helped us quite a bit and was very friendly and personable.

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1Thank adam n
00gC, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thanks so much for your feedback regarding your weekend stay at The Capitol Hotel Downtown Nashville. I am glad to know you loved your stay and that our prime location exceeded your expectations. Being so close to many attractions here in downtown is what makes us one of the best choices in Nashville. We appreciate you recognizing Alisa for her...

Memphis, Tennessee
Reviewed 5 weeks ago via mobile

Met my mom and sister in Nashville for a one-night stay after a concert at the Ryman. We walked to the venue, which was very convenient. We had an excellent continental breakfast with biscuits, gravy, eggs, sausage, and pancakes. We also received excellent service from the friendly staff, especially Anne Marie and Alisa! We will stay here again if ever...

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1Thank KatherineKatLondon
00gC, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for staying with us during your visit to Nashville. I am glad our location and staff at The Capitol Hotel Downtown Nashville made your stay so enjoyable. We appreciate you recognizing Anne and Alisa for their outstanding work and will be sure to share your compliments with them! Thank you for sharing your experience online. We look forward...

Reviewed 24 January 2017

My girlfriends and I had an awesome stay here! Very friendly Staff and were very accommodating! Customer service was wonderful!! Elisa and Alfred were just so nice and made sure we had everything we needed for a comfortable stay!! Nathan was good too, he educated me on all what "Choice Privileges" had to offer, which was wonderful for future visits!!!...

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Helpful?
Thank Linda S
00gC, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Linda, thank you for your wonderful feedback regarding your stay at The Capitol Hotel Downtown Nashville. I appreciate you letting us know how much you loved your time being so close to the area attractions. We also appreciate you mentioning Elisa, Alfred, and Nathan. They are true assets to our team, and we will be sure to share your compliments...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Breakfast Available
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Capitol Hotel Downtown Nashville is in the heart of downtown, within walking distance to entertainment & dining venues. Our 100 sleeping rooms have been newly renovated. Free deluxe hot breakfast buffet. ... more   less 

Additional Information about The Capitol Hotel Downtown Nashville

Address: 711 Union St, Nashville, TN 37219-1707
Region: United States > Tennessee > Nashville > Downtown Nashville
Price Range: $236 - $486 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Capitol Hotel Downtown Nashville 3*
Number of rooms: 100
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Also Known As:
Best Western Downtown Hotel Nashville
Best Western Nashville
Nashville Best Western
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Questions & Answers

Here's what travellers have asked, with answers from The Capitol Hotel Downtown Nashville staff and other travellers.
22 questions
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Louisville, Kentucky
over a year ago
cork
1 month ago
over a year ago

See all questions (22)

Questions? Get answers from The Capitol Hotel Downtown Nashville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“breakfast is on floor 2”
 of 5 bubbles , 28 Feb 2017 | Read review
“The view on the Union Street side of the hotel overlooks the Capitol!”
 of 5 bubbles B158LAcherylc, 27 Feb 2017 | Read review
“Smile and be Cheerful”
 of 5 bubbles cs2017592, 23 Feb 2017 | Read review
“The front of the hotel is noisier but has a nicer view- the backside is quieter.”
 of 5 bubbles 188brittanyu, 13 Feb 2017 | Read review
“Cool views and easy access. Not a large hotel were you have to take an elevator and walk down a long hallway to get to rooms.”
 of 5 bubbles lmonte3566, 8 Feb 2017 | Read review
5 of 5