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    Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane)

    714 Spence Lane, Nashville, TN 37217
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (42)
    Room & Suite (27)
    Dining (7)
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    Overview

    • Excellent19%
    • Very good29%
    • Average26%
    • Poor14%
    • Terrible9%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Fitness centre
    2.5 Star Hotel
    All hotel details
    Offers from Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane)
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (174)
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    1 - 5 of 174 reviews

    Reviewed 5 days ago

    Don't waist your time or money. Staff are rude!! After my flight arrived in Nashville, I went to the hotel around 130ish requesting to check in. The front desk agent refused to check me in. I was told "Check in is @ 3" I ended...More

    Thank employment375
    Response from Nick P, General Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane)

    I am so sorry that this was your experience. I would like the opportunity to speak with you in person and determine the employee whom you spoke with as well as your room and dates you stayed. Comments like yours allow us to improve the...More

    Reviewed 2 weeks ago

    We checked in around three in the afternoon. Our room was conveniently located and handicap parking was good. The front desk was very nice-almost to a fault and was over done. I could be feeling this was because of the way things went the next...More

    3  Thank 123manipulator
    Response from Nick P, Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane)

    Thank you for taking the time to let us know about your stay. I apologize that you did not receive the same type of service during your entire stay. Our goal is to provide a clean, comfortable room and the best service in the south....More

    Reviewed 2 weeks ago

    Stayed here two nights with my mom and my significant other. Me and SO in one room and mom had a room to herself. Upon arrival, we weren't greeted with courtesy. However, the front desk attendant offered to move my mom's room to the same...More

    1  Thank Abagail C
    Response from Nick P, General Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane)

    Thank you so much for taking the time to let us know about your stay. I am disappointed to learn that you did not have a good experience. We have taken your comments and spoken with the different departments to ensure that we are able...More

    Reviewed 12 March 2017

    Travelling through Nashville decided to stop over and look around the city. Found this Holiday Inn around 4 miles out of town, nice quiet location opposite the Waffle House! Great welcome by Roger - What a great guy! so happy and helpful, perfect welcome after...More

    Thank HerrFUDGE
    Response from Nick P, Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane)

    THANK YOU!! I agree he is better than google at giving our guests some great suggestions on what to do in Nashville. I can't wait to share your review with him to let him know that his knowledge and customer support are appreciated! We look...More

    Reviewed 23 February 2017 via mobile

    Stayed a few weeks ago and asked if there was a corporate rate I could get. Said they would get back with as I left a business card. No response. Stay in Nashville once a week now and will use the airport location or the...More

    Thank Msh8989
    Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Nashville - I-40 & 1-24 (Spence Lane)

    Hello Msh8989, Thanks for staying with us during your business trip and writing us a review. I am glad to see that you have regarded our hotel to be clean, location convenient, breakfast good and staff friendly. On the other hand, I am sorry for...More

    BEST WESTERN PLUS Sunrise Inn
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    Holiday Inn Express Nashville Airport
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    Quality Inn
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Dry Cleaning
    • Multilingual Staff
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$145 - US$242 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    Photos
    Traveller (42)
    Room & Suite (27)
    Dining (7)
    Pool & Beach (2)
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    Questions & AnswersAsk a question
    Herb007
    Is the pool heated?
    27 November 2015|
    Answer Show all 3 answers
    Response from hexsnash2 | Property representative |
    Hi~ I am so sorry - but our pool is not heated. We have an outdoor pool and it is now closed for the season until Memorial Day weekend.
    0
    Votes
    trendi3
    When is the renovation scheduled to be complete? Also, how far are you from downtown? Thanks!
    16 May 2015|
    Answer
    Response from Nick P | Property representative |
    Good Afternoon Trendi3, We are looking to have the renovation done in June. We are getting our new furniture delivery this week and next. It is 8 to 10 minutes to get from our hotel to downtown. Please let me know if you... More
    0
    Votes
    Room Tips
    "They are all very good, no road noise at all!"
    Read review
    "Rooms on the backside would be quieter. Rooms up front face the highway and a busy road."
    Read review
    "Rooms at the back are quieter but front rooms are good too."
    Read review
    "ask for top floor....really quiet"
    Read review