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simple but comfortable
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Hayes Street Hotel
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C$180
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About

4.0
#98 of 216 hotels in Nashville
3.9 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
3.8 of 5 bubbles
Value
Welcome to Hayes Street Hotel, a boutique hotel in Nashville, TN. Our mission is to provide warm hospitality, as guests experience vibrant Music City.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Baggage storage
Shared lounge / TV area
Paid private parking on-site
Wifi
Breakfast buffet
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Housekeeping
Safe
Iron
Wake-up service / alarm clock
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English
Hotel links
Special Offer:20% Off Tennessee Residents
4.0
4.0 of 5 bubbles337 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Hayes Street Hotel emerges as a favored choice for its prime location in the heart of Nashville's vibrant midtown, a fact that guests frequently highlight. While the property's modern rooms and animated music events contribute to a welcoming atmosphere, some visitors have pointed out room maintenance and cleanliness as areas needing improvement. The complimentary breakfast and friendly valet service receive positive marks, yet many reviewers call attention to the high valet parking fees, which they feel diminish the hotel's overall value.
Location
Central
Atmosphere
Lively
Rooms
Comfortable
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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337Reviews9Q+A53Room tips
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Detailed Reviews
Missy wrote a review Aug 2022
Ada, Oklahoma12 contributions12 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
We stayed 2 nights. Hayes Street Hotel was priced well, very nice accommodations and great staff. Very clean. Wonderful seating area on first floor. We utilized the valet parking for our own peace of mind. However, we walked everywhere during our stay. Multiple visits downtown. Just walk right down west end/broadway. The usual items for continental breakfast. Bar open each evening, limited menu for light meal if you wish. We will definitely consider staying here for next Nashville visit!!
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: They do allow parking on street, first come first serve but limited availability. Valet is...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service Manager, Guest Services / Front Office at Hayes Street Hotel
Responded Aug 12, 2022
Dear sfholland, Thank you for being our guest at Hayes Street Hotel and sharing your experience. We are thrilled to know you were pleased with our ideal location, courteous associates, and comfortable accommodations. We also appreciate you mentioning convenient parking and an excellent breakfast. Thank you again for your feedback, and we look forward to your return visit. Warm regards, Keily Brown General Manager
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ohiolovestotravel17 wrote a review Dec 2021
Maineville, Ohio250 contributions60 helpful votes
4.0 of 5 bubbles
This Hotel is really very nice, clean, and the staff are great! The lobby is really cool with an area to sit and hang out that's "library" like, a few "porch" swings, and a bar with great bartenders. The rooms are spacious and the walls are not too thin so it's easy to get a good night's sleep!!
Why wouldn't I stay again? First, there is no self parking, only valet, and if you want to come and go, the cost of tipping on top of parking can get high. Second, location... it really isn't waking distance to Broadway and the Ubers in the evenings were adding $30 to get back before tip (taxi's we too). This hotel DOES NOT have a shuttle. It is too far away not to have a shuttle. Third, the "breakfast" that was included consisted of cereal bars, bagels, pre hard boiled eggs, toast, and yogurt. There was one toaster for people to use and all of this was set out in the bar in the morning to come and pick up. Fourth, the lighting in the room... this is a "boutique" type hotel so far as the rooms go and the light may look neat but they give nearly no light. Thankfully, the window in the room is huge and some natural light helped.
While none of this is a huge deal, we have stayed in many hotels in Nashville, many in the same area, and for the same rates, one can get a very nice, clean hotel room with self park, free shuttle to Broadway, big free breakfast options, and good lighting.
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Date of stay: December 2021Trip type: Travelled as a couple
Room Tip: There is no self park option, only valet unless you can find a spot on the street (which is very...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service Manager, Guest Services / Front Office at Hayes Street Hotel
Responded Dec 27, 2021
Thank you for choosing Hayes Street Hotel for your recent visit. We are delighted you were impressed by our thoughtful hospitality, and you loved your spacious guest room. However, please accept our apology that our hotel's amenities did not meet your expectations. We are grateful for your valuable feedback and hope you will consider giving us another chance to prove we are up to the task of delivering a seamless, outstanding stay. Warm regards, Keily Brown General Manager
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A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
Sunshine221146 wrote a review Jan 2020
Hickory, Pennsylvania3 contributions2 helpful votes
4.0 of 5 bubbles
I would definitely stay again. Took a nice long weekend trip to Nashville with friends and stayed at Hayes Street Hotel. Staff were so friendly and helpful. Neighborhood is safe and quaint. Rooms are well appointed, especially at such a low price. Not a bad walk to downtown & The Gulch. Bartender was our favorite part of the stay. We'd sit for a few hours at the end of a long day just chatting and getting drink & music recommendations. Bar menu is limited but choices are solid. Breakfast is also a nice set up with plenty of options. This hotel, like much of the city, is pet friendly and we saw quite a few well behaved dogs passing through the lobby. It does not smell like pets at all. The only non-positive thing to report is the cleanliness of the rooms. Our room could have definitely used a good sweep and the nightstand was dirty (actual dirt or some substance). It wasn't awful, and definitely not a deal breaker, but I would have happily given Excellent score if these things were addressed.
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Date of stay: December 2019
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: x07 rooms are right next to the elevator, which you can definitely hear at night. Folks were...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 00gc, General Manager at Hayes Street Hotel
Responded Jan 2, 2020
Thank you for the delightful review of the Hayes Street Hotel. We are so happy you enjoyed your room and our hospitality. It is also pleasing to know you liked the variety and the quality of food we offer. We have also shared your concerns regarding the cleanliness in your room with our housekeeping team so they can be more diligent. We value your feedback and hope you will stay with us again. Warm regards, Keily Brown General Manager
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BorderCollieLover wrote a review Feb 2020
Elkton, Maryland52 contributions74 helpful votes
5.0 of 5 bubbles
Spent the past weekend at Hayes Street Hotel and couldn’t have been happier with our stay. The hotel was clean and the people who worked there could not have been nicer, especially the lady at the front desk. The bar had great music and the bartender was friendly. Bed was large and comfortable and great water pressure in the shower.
The location was great. Much more peaceful than being downtown in the midst of all the crowds. Public transportation (bus-$4 for an all day pass, about 4/5 stops to Broadway area) was a block away or Uber was around $7. The restaurants in very close proximity had better food and seemed to be less expensive. Definitely go to The Row.
Would definitely recommend and would stay again, if we return to Nashville.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 00gc, General Manager at Hayes Street Hotel
Responded Feb 4, 2020
Thank you for choosing to stay with us at the Hayes Street Hotel near Music Row in Nashville and for your gracious review. We are thrilled to read you were impressed with our refreshing property and the thoughtful service provided by our associates. Please be assured we will share your compliments with our team, especially with the staff members you mentioned, as it will put a smile on their faces. It is also a pleasure to know you were thoroughly satisfied with your comfortable bed and that our ideal location with easy access to local dining options and public transportations worked perfectly well for you. Thank you once more for recommending us to future guests, and we look forward to hosting you both again for another exceptional experience. Warm regards, Keily Brown General Manager
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James C wrote a review Jan 2020
1 contribution1 helpful vote
5.0 of 5 bubbles
I admit to being really late in giving this review but better late than never.
My husband and I traveled to Nashville for a weekend stay in August marking my 50th birthday to see one of my favorite singers at the Ryman and take in the sights. I found a great deal for Hayes Street Hotel on Travelzoo and booked our stay months earlier paying in full to secure our rate.
After a long drive from Milwaukee we pulled in at nearly 11pm the first night looking forward to a good night sleep. We got to the front desk and I gave my name but the young lady at the front desk couldn't find our reservation. I gave her the printed copy of our confirmation (always have a printed copy!). She looked it up and apologized telling us our room was booked for December and she couldn't help us. She recommended a hotel nearby and that we go to the site we booked on for a refund. Needless to say I was not happy making my feelings respectfully but firmly clear.
The gentleman also at the front desk finished the phone call he was on and asked to look at our confirmation. This was Jason and he turned what could have been a nightmare right around in about five minutes. He not only put us in a room for our full stay but comped the valet parking fee for the inconvenience. He made a copy of our confirmation so the hotel could investigate and prevent this from happening again. We will forever be grateful to Jason for fixing the problem right away. As a result we had a wonderful stay!
The lobby bar has excellent food - The chicken wrap we shared was one of the best I've tasted. The entire staff was courteous and welcoming and our room was spacious, clean and very comfortable. The location in the West End was perfect. A safe walk-able neighborhood with plenty of dining options. They even have live music in the lobby bar in the evening adding to the warm, welcoming vibe.
Next time we go to Nashville Hayes Street Hotel will be our top choice!
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Date of stay: August 2019
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 00gc, General Manager at Hayes Street Hotel
Responded Jan 2, 2020
Thank you for choosing the Hayes Street Hotel for your visit to Nashville on your birthday. We are so glad our associate Jason was able to resolve the issue you had at the time of check-in with your reservation, and we will surely share your compliments with him. We work hard to ensure each guest has a great experience, and we appreciate you mentioning our outstanding service! We are also happy you liked the food we offer and also found our accommodation to be perfect for your stay. Thank you also for mentioning our convenient location. It was a pleasure to host you, and we look forward to your next visit with us. Warm regards, Keily Brown General Manager
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ShadySpot wrote a review Jun 2021
Etowah, Tennessee189 contributions78 helpful votes
4.0 of 5 bubbles
I stayed 3 nights at this small hotel. It is located just off one of the main streets in mid-town Nashville. If you are driving be aware that parking costs $34 a night. The pull in area is very small, only 2 cars at at time can get in. Other than waiting to pull in and get my car, everything was very nice. The staff were very friendly and responded quickly to an issue I had with an overflowing toilet. Keily, at the front desk was very helpful as I had to book an extra night and she was able to keep me in the same room. The bed was ok, and so were the pillows. What I really liked was that the floors were not carpeted. They were probably luxury vinyl plank and there was an area rug for the bed. This is a hotel that allows you to bring your dogs. (I left mine at home, but its nice to know) The breakfast was prepackaged bagels, cinnamon buns and boiled eggs. Not much, but enough to get you going. Loved the large screen TV. I would like to see a small grab bar in the tub as the floor was curved and a bit slippery. Overall a very nice hotel and I would recommend it.
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Date of stay: June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from G M, Guest Services / Front Office at Hayes Street Hotel
Responded Jun 18, 2021
Thank you for sharing about your stay at Hayes Street Hotel and also recommending us to fellow travelers. We appreciate the generous remarks and are glad you enjoyed our intimate boutique-style hotel. We understand the importance of the details that make up a significant stay and are happy knowing our pet-friendly environment enhanced your visit with us. With our fresh, modern setting and Southern hospitality, everything we do is designed to make your stay as relaxed as possible! Everything our team does is to provide each guest with an exceptional experience, so thank you once more for taking the time to recognize Keily’s hard work. We appreciate you being our guest and look forward to your next visit. Warm regards, Keily Brown General Manager
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JaneT03302010 wrote a review Feb 2020
Chicago, IL USA5 contributions2 helpful votes
5.0 of 5 bubbles
From the start, the staff was very friendly and made me feel right at home. Both Sam and Renecia were exceptionally helpful and fun to talk to! The hotel was very clean/comfortable, the room was great. Location was excellent. The room's temperature control worked well. The workout room was small but had everything I needed-it all was up-to-date as listed on the website. Also was good to have filtered water for refills. I would suggest a few cereals without sugar for the continental breakfast, use more sustainable dishes/have recycling available.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 00gc, Manager at Hayes Street Hotel
Responded Feb 24, 2020
Jane, we are glad you had a pleasant time at Hayes Street Hotel. We are pleased to know our staff took good care of you and we will be delighted to pass on your kind compliments to Sam and Renecia. We are also thrilled to know you were impressed with our well-appointed accommodations and that you were able to take advantage of our thoughtful amenities. We appreciate your constructive feedback as it will help us improve our guest experience going forward. It was our pleasure having you as our guest, and we look forward to doing so again. Warm regards, Keily Brown General Manager
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CalgaryTraveller1979 wrote a review Mar 2020
Calgary119 contributions74 helpful votes
3.0 of 5 bubbles
Stayed just one night and that was enough for us.

The hotel is in a nice enough area close to restaurants and bars, and though one could walk to Broadway it would take quite a while so I think a cab or Uber is the better option. The property is clean and modern with cute bench swings in the lobby and a fairly well appointed breakfast offering. Our room was alright, decent decor, comfortable bed and interesting electric blinds, but the pillows weren’t great and the toilet took forever to stop running each time it flushed. The main issues I had were with the incredibly disinterested and impersonal gentleman at the front desk and the paper thin walls of our room. We had neighbours return to their room around 3am waking us and continuing to be incredibly loud. We tried to call front desk to complain only to find our room phone had no dial tone. We then had to Google the number and call from our mobile phone! Thankfully security was promptly called but even with the voices toned down they still sounded as though they were talking in our room and our night was ruined.

For over $300/night I expected better.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 00gc, General Manager at Hayes Street Hotel
Responded Mar 8, 2020
Thank you for writing a review of your stay. We are sorry your sleep was disturbed because of the nose from our other guests. We have made a note of your feedback. We also apologize that our front desk was not as responsive as it should have been. We have shared your comments with them so they can be more diligent. On the positive side, we are happy you liked our location close to many restaurants and bars and also to Broadway. It is also pleasing that you loved our clean and modern accommodations, along with the amenities we offer. We value your feedback and hope you will stay with us again. Warm regards, Keily Brown General Manager
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Kaitlyn K wrote a review Jan 2020
12 contributions3 helpful votes
3.0 of 5 bubbles
The Hayes Street Hotel is a simple hotel with not so many frills. It was reasonably priced for how close it was to everything. It is a quite area which was nice but close enough to easily get to the main attractions. The manager of the bar is really friendly and they have wonderful live music on Friday and Saturday nights. The breakfast is your basic continental breakfast but the coffee station near the bar runs all day. The only complaints I have is that the phone in our room didn't work and the direct number for the front desk was not written anywhere in our room. Also, the room was exceptionally dark which made putting make up on difficult. But besides that, I would stay here again.
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 00gc, General Manager at Hayes Street Hotel
Responded Jan 5, 2020
Kaitlyn, Thank you for choosing to stay with us. We are happy you enjoyed your time at our bar with excellent music and service. It is also good to read our location was convenient for everything you wanted to do on this visit. However, we are sorry for not meeting some of your expectations. Thank you also for being our guest, and we look forward to your next visit! Warm regards, Keily Brown General Manager
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Santiago Pilgrim wrote a review Sep 2022
Cranbrook, United Kingdom21 contributions1 helpful vote
3.0 of 5 bubbles
The staff, in particular the night staff, were very indifferent about their customer service. They did not smile or really care about anything. The day staff were slightly better, although not by much. The breakfast was very basic. Muffins, bagels, coffee and yohurt with the odd bit of fruit. This is not a continental breakfast as advertised. The breakfast also uses a lot of single use plastic for no reason - for example the coffee creamers come in little disposable pods, when they could just buy a big carton each day. I think this hotel has a lot of potential but I'm afraid to say the staff really let it down.

There are some positives also. The location is pretty good, especially if you hire the Lime electric scooters to get around (get the daily pass on the app for 15USD per day otherwise it's very expensive), the hotel overall was very clean and pleasant to stay in. It felt like a newly built place.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service Manager, Guest Services / Front Office at Hayes Street Hotel
Responded Sep 24, 2022
Dear santiagopilgrim42, Thank you for evaluating your stay and sharing your experience. While we are glad you liked our ideal location and found our property to be spotless, we apologize for the service concerns during your visit. We have shared your comments with the relevant parties so we can take the necessary action to ensure it is not repeated. We were also sorry to read that you did not thoroughly enjoy our breakfast. We will certainly follow up with our food and beverage team to see where we can do better. We hope to have another chance to welcome you on a future visit. Warm regards, Keily Brown General Manager
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Sue B asked a question Jan 2024
Aberdeen, United Kingdom89 contributions106 helpful votes
Is there a daily tourist tax at this hotel?
Janis B asked a question Jan 2022
Kernersville, NC15 contributions2 helpful votes
What is pet policy and fee?
Janis B asked a question Jan 2022
Kernersville, NC15 contributions2 helpful votes
What is pet policy and fee?
Ayan G asked a question Oct 2020
Lawrenceville, Georgia1 contribution1 helpful vote
does this hotel have room service
Paula R asked a question Dec 2018
Wanganui142 contributions46 helpful votes
Is there a bus that goes downtown near this hotel?
Answer from janetb52
Moultonborough, New Hampshire205 contributions59 helpful votes
Yes, but you really are just about "down town". It's 2 blocks from the main street which has busses all day and evening. Great location.
Blanca J wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"Too much noise across the street building under construction "
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daniel f wrote a tip Feb 2024
Kemble, Canada825 contributions2,316 helpful votes
3.0 of 5 bubbles
"Lots of construction, bar on main level "
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Skip5813 wrote a tip Jan 2024
Columbia, Tennessee31 contributions9 helpful votes
3.0 of 5 bubbles
"Valet area is only big enough for one car. It gets a little busy"
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Jeff M wrote a tip Nov 2023
Nashville, Tennessee1 contribution
5.0 of 5 bubbles
"Just enjoy."
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Mark P wrote a tip Nov 2023
20 contributions10 helpful votes
3.0 of 5 bubbles
"Request a room at back of hotel "
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Not the right property for you?
There are more places to choose from in the Nashville area.
PRICE RANGE
C$175 - C$351 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
guesthouse inn & suites at vanderbilt hotel nashville, guesthouse inn and suites at vanderbilt, guesthouse inn and suites nashville, guest house inn nashville suite
FORMERLY KNOWN AS
GuestHouse Inn & Suites Nashville/Vanderbilt
LOCATION
United StatesTennesseeDavidson CountyNashville
NUMBER OF ROOMS
105
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Hayes Street Hotel - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Hayes Street Hotel
Which popular attractions are close to Hayes Street Hotel?
Nearby attractions include Nashville Party Barge (0.4 km), The Rabbit Hole VR (0.2 km), and Cathedral of the Incarnation (0.3 km).
What are some of the property amenities at Hayes Street Hotel?
Some of the more popular amenities offered include free wifi, a lounge, and a fitness centre.
What food & drink options are available at Hayes Street Hotel?
Guests can enjoy a lounge during their stay.
Is parking available at Hayes Street Hotel?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Hayes Street Hotel?
Conveniently located restaurants include Henley, The Patterson House, and Midtown Cafe.
Are there opportunities to exercise at Hayes Street Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hayes Street Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hayes Street Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Hayes Street Hotel?
Many travellers enjoy visiting Belle Meade Historic Site & Winery (7.9 km), Belmont Mansion (2.0 km), and Marathon Village (1.3 km).
Is Hayes Street Hotel accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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