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Millennium Maxwell House Nashville

Booking.comUS$107*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Millennium Maxwell House Nashville
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1,813 Reviews from our TripAdvisor Community

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There are newer reviews for Millennium Maxwell House Nashville
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Showing 1,776: English reviews
Reviewed 3 weeks ago via mobile

We stayed at this place for 4 days to try a new hotel. It's fine if you just need a place to pass out in after a long night on the town but don't look for anything special. Place was weathered and not easy on the eyes. Food was nothing to write home about way over priced as were the...

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Helpful?
Thank JEFFREY P
Management response:

Hello Jeffery: We appreciate you taking the time to inform us about your recent stay with us. On be half of our team my sincere apologies that we failed you in providing an excellent experience during your stay. We currently in the process of some property updates and hope you give us another try. Thank you for your business and...

Columbus, Nebraska
Reviewed 3 weeks ago

The staff was very helpful and nice. This hotel has had some updates BUT it needs more!! The shower/tub and toilet are behind a closed door but the sink is not. The blow dryer could not move an ant. Beds are comfortable. No refrigerator. Food n restaurant was good during breakfast buffet. The shuttle service downtown was nice. Over priced...

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Helpful?
1Thank dez754
Management response:

Greetings from Nashville: We appreciate you taking the time to inform us about your recent stay with us. I wanted to share with you that the hotel is going through some property updates and hope you will give us another try. I think you will agree that when you combine our location, complimentary amenities and affordable rates. Maxwell House Hotel...

Toronto, Ontario
Reviewed 4 weeks ago

We have stayed at the Maxwell house for three years over CMA and we're thrilled we found this hotel. The pool is the best in the city - important for 45C sunny days! The washrooms could use an update but we liked how the sink was outside the toilet / shower room - handy when staying with three other girls....

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Helpful?
Thank Canstie
Management response:

Hello Canstie: We would like to thank you for taking the time to review our hotel and the kind comments! We are actually going to start some property improvements this year. Come back and see us soon! Warmest, Cindy Draws Director of Sales and Marketing T +1 615.313.1363 | M +1 703.304.5398 | F +1 615.456.7890 | E cindy.draws@millenniumhotels.com Millennium...

Bristol, United Kingdom
Reviewed 4 weeks ago

Rooms dated and noisy. Pool closed even though sun had and was shining. Cleaning staff excellent,one shuttle driver downright rude , other driver very apologetic for poor shuttle service and tried his best. Despite been promised shuttles every half hour on three occasions shuttle never appeared despite verbal assurances from reception bus was on its way. Ended up using uber...

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Helpful?
Thank NeilBraUK
Management response:

Hello Neil: We would like to thank you for taking the time to review our hotel. I am so sorry you had such a disappointing stay. I did want to share with you we have new leadership at the Maxwell House that started May 8, 2017. Her who main focus has been to correct some of those challenges you encountered...

Reviewed 4 weeks ago via mobile

Other users got it right with regards to the cleanliness of this place. Here are my thoughts: 1. No power outlets by bed stand is unacceptable. It's 2017, I want to be able to plug my phone in while in bed. 2. Bed was super firm, not good for side sleepers. 3. "Black out" shades were too small for the...

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Helpful?
Thank Brett R
Management response:

Hello Brett: We appreciate you taking the time to inform us about your recent stay with us. On be half of our team my sincere apologies that we failed you in providing an excellent experience during your stay. We currently in the process of some property updates and hope you give us another try. Thank you for your business and...

wells
Reviewed 4 weeks ago

Late addition to trip and it was cheaper then some, I went there early hoping to get in early but the desk said my room wasn't ready. It was only 11 am so can't blame them so he took my cell number and said he would call. Never did. Came back at 4 and room was ready. It was fine...

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Helpful?
Thank timmer59
Management response:

Greetings from Nashville! We appreciate you taking the time to inform us about your recent stay with us. On be half of our team my sincere apologies that we failed you in providing an excellent experience during your stay. We currently in the process of some property updates and hope you give us another try. Thank you for your business...

Dresden, Tennessee
Reviewed 4 weeks ago via mobile

This hotel is close to downtown without the downtown price. Hotel is very nice, friendly staff, and hotel will shuttle you wherever you need or want to go. Restaurant is nice with resonable prices. Room size is good. This hotel also has a bar. I recommend this hotel for anyone staying in Nashville.

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Helpful?
1Thank 698katherinew
Management response:

Hello Katherine: We would like to thank you for taking the time to review our hotel and the kind comments! We are actually going to start some property improvements this year. Come back and see us soon! Warmest, Cindy Draws Director of Sales and Marketing T +1 615.313.1363 | M +1 703.304.5398 | F +1 615.456.7890 | E cindy.draws@millenniumhotels.com Millennium...

Theodore, United States
Reviewed 5 weeks ago

We went with a group of over 50. They checked us in easily with no problems and quickly. They did not have enough breakfast vouchers for the days we were to stay but quickly remedied that problem. The desk clerks were all nice except one young man that was defensive which there was no cause fir his attitude. The rooms...

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Helpful?
1Thank Wayne H
Management response:

Hello Neil: We would like to thank you for taking the time to review our hotel. You are right we do need some updates. I am trilled to share that we are in the process of doing some property improvements. I hope you will give us another opportunity. We appreciate your business and we look forward to your next visit....

Deleware
Reviewed 5 weeks ago

I stayed at Millennium Maxwell House for business and it ranks with the worst ever. Walking into the lobby I was greeted with a horrid stench of mildew. Their fix was to spray Febreeze in the afternoon. Walls are paper thin and you can hear your neighbors. My toilet seat was not cleaned when I checked into my room. Corners...

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Helpful?
Thank K_Claude
Management response:

Greetings from Nashville: We appreciate you taking the time to inform us about your recent stay with us. I can not apologize enough for the challenges you encountered during your stay. I wanted to share with you that the hotel is going through some property updates and we have new leadership. Our new General Manager's focus is resolve the items...

Bristol, United Kingdom
Reviewed 20 April 2017 via mobile

The hotel was clean and comfy , perhaps a little dated, the breakfast buffet was good ,and cleaning staff were really friendly BUT if you have come to experience wonderful Nashville choose somewhere more central. As we had no car we relied on the promised shuttle bus which was regularly late Once we waited over two hours . We would...

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Helpful?
Thank Jim G
Management response:

Hello Jim: We would like to thank you for taking the time to review our hotel. I am so sorry you had such a disappointing stay. I did want to share with you we have new leadership at the Maxwell House that started May 8, 2017. Our new General Manager's main focus has been to correct some of those challenges...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Services
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Breakfast Available
Official Description (provided by the hotel)
Stay at Millennium Maxwell House Hotel Nashville, where music reigns supreme. Close to everything Nashville! We’re ideally located near the Country Music Hall of Fame, Bridgestone Arena, Germantown, Nissan Stadium, Music City Center, less than 2 miles to Downtown Nashville and Nashville International Airport is 15 minute drive. Our 287 spacious guest rooms feature unique, music-themed decor, Serta Perfect Sleeper, flat screen television and Enseo in room entertainment and High Speed Internet.Enseois a Dish Network® systems integrator offerings 82 HD channel lineups and over-The-Top content and entertainment solution whereby guests can access their personal streaming video and audio accounts directly from the hotel in-room TV.Guest can accessPandora®, HuluPlus®, YouTube®, Crackle®,and more. In room Krieg coffee makers featuring: Maxwell House Coffee. Rooms and Suites have views Downtown Nashville or rolling Tennessee hills in the distance. Located on our preferred floor, Millennium Club guest rooms offer upgraded bath amenities and free bottled water. Additionally, Club guests have complimentary Country Breakfast Buffet in Pralines' Restaurant. ... more   less 

Additional Information about Millennium Maxwell House Nashville

Address: 2025 Rosa L. Parks Blvd, Nashville, TN 37228-1505
Region: United States > Tennessee > Davidson County > Nashville
Price Range: $166 - $513 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Millennium Maxwell House Nashville 3.5*
Number of rooms: 287
Reservation Options:
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Also Known As:
Millennium Maxwell House Nashville Hotel Nashville
Millennium Maxwell Hotel Nashville
Millennium Maxwell Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Millennium Maxwell House Nashville staff and other travellers.
21 questions
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Missouri
over a year ago

I booked this room thru hotwire....check in went smooth but after that it was all down hill. My room smelt and the pillows were the worst. Saying the room was basic at best is kind. Wanted to order room service but they don't make it easy with no menu in your room. After spending close to 70 dollars on take out, I returned to the hotel to go to my room and the elevator breaks. After being trapped on the elevator for close to 20 min(can u believe it was Friday13) the doors finally open and a hotel employee tried to force us to stay on the broken elevator claiming "if we try to walk of the elevator and it drops we could be hurt"...so what would have happened, if we stayed on the broken elevator, waiting on a nonexistent repair man and it dropped?!?!Needless to say I had to fight for my life and push past the employee. Then walk up and down 5 flights just to get some cutlery, because I was to shaken to use the broken elevator again. Front desk did NOTHING when I tried to tell them about my concerns and even implyed the people on the elevator were responsible. My food was cold by the time I got back to it. So I went to sleep. Woke up to try for some coffee and found out I couldn't EVEN get a complimentary cup of coffee....had to endure the nauseating stench of vomit on the elevator ride back to my room, Someone had vomited and clearly it hasn't been cleaned up just to get to my room and the key isn't working. I do staycations 2x a month. I've stayed at almost every relevant hotel in Nashville, this was my first experience at the Maxwell Milliniem Hotel and it was SORELY DISAPPOINTING!!! For close to 300$ they should be ashamed. My question is where is the accountibility??

over a year ago
Plano, Illinois

See all questions (21)

Questions? Get answers from Millennium Maxwell House Nashville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The view of the pool/wooded area beyond is lovely from the higher floors”
MandiA_13, 18 May 2017 | Read review
“They are all about the same. Can not help with this.”
43wayneh, 21 Apr 2017 | Read review
“Find out where they are putting the airline staff, and the large frat parties, and get a room somewhere else.”
  • Worse crud over the doors - peeling wall paper through\out .
  • Crud in the grout
Mithra, 12 Apr 2017 | Read review
“Rooms facing downtown have a great view of the city.”
chemman9, 11 Apr 2017 | Read review
“Find another hotel”
teresakline, 5 Apr 2017 | Read review
5 of 5
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US$107* /night
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Prices are for 1 room, 2 adults
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