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Sheraton Grand Nashville Downtown

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#27 of 154 Hotels in Nashville
Certificate of Excellence
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1 room 2 adults 0 children
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Sheraton Grand Nashville Downtown
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1,204 Reviews from our TripAdvisor Community

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Showing 1,178: English reviews
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New York City, New York
Reviewed 2 days ago NEW

Big thanks to Matthew Hulsey at the Front Desk for arranging a nice surprise for my friends. He was knowledgeable, accommodating, and supremely hospitable! It always starts from the top, so hotel management must be on point.

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Helpful?
Thank rchejadebloom
Kansas by way of US Army
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

My friend and I landed at the Sheraton Grand in Nashville last night, after finding hotel rates unreasonable, & using Priceline. In the past, I've had less-than-stellar service when I checked in after using Priceline, always being treated like a second-class guest. This experience was quite the opposite, however. A very nice gentleman named Brad checked us in. He was...

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1Thank Yearn4Adventure
About Hotel's Favourite Review
Woodbury, New York
Reviewed 4 days ago NEW

Modern well designed hotel reminiscent of the Marriott Marquis in NYC with its huge central ceiling with glass elevators traveling up it. Excellent valet parking. Room was modern with excellent king mattress. Huge, long bar in lobby with billiards table & lounge. Concierge is only on duty 10-6 so get your questions in then. My only wish was that it...

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Helpful?
Thank Errol999
Grand Rapids, Michigan
Reviewed 5 days ago NEW

We visited Nashville for a business meeting Sunday-Tuesday in March. Our room was clean and well appointed. Overall a very nice room, comfortable bed and nice pillows. The staff were pleasant, and service was solid - it never was great, but was good. For our business meeting, the elevators would get backed up during breaks and lunches, often taking 20...

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Helpful?
Thank jsmalnor
Mike_Huston, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Thank you for taking the time to share your feedback in regards to your recent stay with us. As we pride ourselves on delivering a memorable experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept my sincerest apologies for this. I have shared your feedback with the appropriate hotel teams to...

Mexico City, Mexico
Reviewed 1 week ago

This may not be the newest hotel in Nashville, however, this Sheraton has the most efficient and friendliest staff you'll find. The cleanliness of the hotel outstanding. I will definitely stay there every time I go to Nashville Congratulations!

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Helpful?
Thank karl306
Michigan
Reviewed 1 week ago

We visited Nashville the weekend of the April 8 (very long weekend) and we were celebrating my birthday and our belated Anniversary. The person who checked us in was absolutely careless and on the verge of being rude. We looked around and saw her colleagues who were very polite and nice to guests. She didn't register our car for the...

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Helpful?
Thank mzmmzmMichigan
Mike_Huston, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Thank you for taking the time to share your recent experience at the Sheraton Grand Nashville Downtown with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention. I am very...

Kansas City, Missouri
Reviewed 1 week ago via mobile

I just checked out of the Sheraton Grand in Downtown Nashville. The hotel interior is beautiful. This was a business trip that fell on my birthday. In my room, hotel management had set up a bottle of wine and beautiful desert just waiting for my arrival. I felt very special. Thank you Dan, hotel manager and staff for making my...

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Helpful?
Thank FreqBusTraveler2015
Reviewed 1 week ago via mobile

Stayed here for 3 nights in April with my wife and thoroughly enjoyed our stay. The hotel is excellent. Very impressive lobby. Only a short walk (5 minutes) to Broadway which is a crazy street at the weekend! Not far from the main attractions such as Country Music Hall of Fame, Johnny Cash Museuem and the Ryman auditorium. Would recommend...

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Thank GrahamGrene27
Toronto, Canada
Reviewed 1 week ago

Celebrated a bachelorette here for 4 days with six girls. The hotel lobby will take your breath away. The rooms were just prefect, spacious and very clean. We had adjoining rooms, which was amazing for all of us to spend time together leaving the doors open. The location is right where you want to be!

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Thank Jennifer A
Lakewood, Ohio
Reviewed 1 week ago

You can't help but stare when you walk into the lobby of the Sheraton Grand in Downtown Nashville. The elevators and the lighting are ultra modern and a wonder. Check-in was fast and efficient - we were able to check-in early, which rarely happens even when requested. Because we were on a club-level, we had access to the 24-hour lounge...

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Helpful?
Thank CaitlinMagner

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Grand Nashville Downtown's multi-million dollar transformation, conceptualized by New York-based designer Anna Busta, is unlike any other hotel in Nashville. Guests will not only experience brand new guest rooms, but a completely transformed lobby, reception area, wine bar, and meeting space. 25 Million Dollar renovation - completed Spring of 2014. ... more   less 

Additional Information about Sheraton Grand Nashville Downtown

Address: 623 Union Street, Nashville, TN 37219-1706 (Formerly Sheraton Nashville Downtown Hotel)
Region: United States > Tennessee > Davidson County > Nashville > Downtown Nashville
Price Range: $388 - $732 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand Nashville Downtown 4*
Number of rooms: 474
Reservation Options:
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Also Known As:
Sheraton Nashville
Nashville Sheraton
Hotel Style:
#10 Luxury Hotel in Nashville
#33 Romantic Hotel in Nashville
#34 Business Hotel in Nashville
#39 Family Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Nashville Downtown staff and other travellers.
22 questions
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Questions? Get answers from Sheraton Grand Nashville Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor facing the capitol”
mzmmzmMichigan, 13 Apr 2017 | Read review
“Spring for club level rooms - more than pays for itself with breakfast”
CaitlinMagner, 12 Apr 2017 | Read review
“Get a high floor for the best views!”
  • Room
  • King Bedroom
  • Bathroom
  • Room
  • Room
  • View
  • Bathroom
dkbrig, 29 Mar 2017 | Read review
“No complaints about the room location”
DeegsChicago, 25 Mar 2017 | Read review
“Ask for a room with a view of the Capitol and on the 24th floor!!”
rogair21, 22 Mar 2017 | Read review
5 of 5