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Sheraton Grand Nashville Downtown

Booking.comUS$299*
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#27 of 154 Hotels in Nashville
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Sheraton Grand Nashville Downtown
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1,205 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Grand Nashville Downtown
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Showing 1,179: English reviews
Cleveland, Tennessee
Reviewed 4 January 2016

The staff were welcoming and accommodating, the rooms were clean, and the breakfast was very good. I usually stay at the Sheraton Downtown because of the accommodations and the close proximity to Broadway. It is a very easy walk to Bridgestone Arena for concerts or a Predators game.

Review collected in partnership with this hotel
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Helpful?
Thank 286jennifere
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear 286jennifere, Thank you for taking the time to write us a review! I am so glad that we were able to provide you with a pleasurable stay and we look forward to hosting you again! Sincerely, Doug Vandenberg, General Manager

Highland Park, Illinois
Reviewed 4 January 2016

There is no real operational restaurant at this hotel. The only food service is at the bar where there is limited seating. The soup and sandwiches available at the bar were incredibly salty. The parking fee is $32 - quite high in my opinion.

Review collected in partnership with this hotel
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Helpful?
Thank PaulMikado
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear PaulMikado, Thank you for taking the time to share your feedback. We do offer both breakfast in Speakers Bistro on the second floor of the hotel from 6:30am - 11:00am during the week and 7:00am - 11:00am on weekends and we serve lunch and dinner in Speaker's Bistro off of the lobby from 11:00am - 11:00pm daily. I will...

Tampa
Reviewed 4 January 2016

We had a wonderful 5 night stay between Christmas and New Years. We brought our dog and even though she barked a little the first night, the hotel manager Rachel was extremely nice and understanding. All staff was friendly and helpful. Great view of the Capitol! Definitely recommend!

Review collected in partnership with this hotel
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Helpful?
Thank 821kelly
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear 821kelly, Thank you so much for this amazing review! I am so glad to read that you enjoyed your time with us over the holidays and I will definitely share your compliments with Rachel. We truly appreciate the kind words and hope to see you back here soon! Sincere regards, Doug Vandenberg, General Manager

Fort Myers, Florida
Reviewed 4 January 2016

Had a great visit to Nashville over Christmas. Everyone at the Downtown Sheraton was friendly and helpful. Room was clean and well appointed and housekeepers kept everything spotless. Very enjoyable breakfasts a couple of mornings in the 2nd floor restaurant, which had a wide assortment of items. Thoroughly enjoyable.

Review collected in partnership with this hotel
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Helpful?
Thank ralphb585
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear ralphb585, Thank you for taking the time to review your recent stay with us at Sheraton Nashville Downtown. It's great to hear that your room was clean and that you enjoyed the food at Speakers Bistro. We hope that you will come back and stay with us again soon! Best, Doug Vandenberg

Indianapolis
Reviewed 4 January 2016

This place is gorgeous, even more impressive than online. Great location if you want to hang out downtown as everything is walking distance and there is usually a cab right outside available. Very clean and the staff is very friendly in the way only southerners know how to be.

Review collected in partnership with this hotel
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Helpful?
Thank Joshua K
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear Joshua K, Thank you for taking the time to provide us with your feedback. I am so glad that you were happy with the hotel's design, location and our staff and I absolutely love to hear that we were able to live up live up to the high standards of southern hospitality! I hope that you will come back...

Michigan City, Indiana
Reviewed 4 January 2016

Great experience. Will definitely go back there for my next trip to Nashville. The staff was extremely friendly with our kids (6 and 4) an bent any direction to please them (the poor waiter in the bar had to clean up after our daughter spilled water three days in a row!). The gym is very good with high quality cardio-equipment...

Review collected in partnership with this hotel
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Helpful?
Thank lbo391i
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear lbo391i, Thank you for taking the time to review your recent stay with us and for your kind words! I am so happy to hear that my staff was able to provide you and your family with such a great experience. We hope that you will come back and stay with us again soon! Sincerely, Doug Vandenberg

New York City, New York
Reviewed 4 January 2016

Hotel was great. Staff was great too! Bar area was beautiful. Elevators were beautiful too. Rooms were great. Bed and bedding was very comfortable. Only thing I would add was a small fridge in the room.

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Helpful?
Thank carolyn b
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear carolyn b, Thank you for sharing your feedback about your recent stay with us! I am so glad that you enjoyed your time at Sheraton Nashville Downtown - from the bar area to your room and bedding. I also appreciate your recommendation to have refrigerators in the rooms. Just so you know for the future, we actually do have...

Asheville, North Carolina
Reviewed 3 January 2016 via mobile

This hotel had some good and bad features. 
First the good:
1. The room we reserved was a regular king bed room. It was very clean. It had a nice television and comfortable bed. There is a single serve coffee maker with Starbucks coffee. Bathroom toiletries were mildly scented and not offensive.

2. The pool and exercise areas looked very...

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Helpful?
Thank Sharon B
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear Sharon, Thank you for taking the time to share a thorough review of your recent stay here with us at The Sheraton Nashville Downtown Hotel. Near Years is a busy time for Nashville and attracts many travelers to the downtown area. We would like to sincerely apologize for the inconvenience of our constructive progress and the noise disturbance you...

Louisville, Kentucky
Reviewed 2 January 2016 via mobile

In town for Music City Bowl so chose this hotel for location. Able to walk to many attractions as well as stadium. Staff was super friendly, very nice facility overall. Parking was convenient with easy access from lobby. Wifi in room worked really well, room was clean with no problems. Recommend for weekend getaway in downtown.

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Helpful?
Thank Mike N
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear Mike N, Thank you for sharing your recent stay here with us at The Sheraton Nashville Downtown Hotel. We are delighted that you chose to stay with us, you enjoyed our property grounds and that your encounters with our associates were pleasant. We hope you will join us again in the future and we look forward to the opportunity...

Reviewed 2 January 2016

First of all, this use to be a top notch place to stay, but not now. We checked in, the place is under construction and awful icky looking. THEN, guess what? We had roaches in our room. They sprayed while we were out, came back and we could hardly breathe the fumes. The next morning we go for breakfast and...

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Helpful?
2Thank Medicine68
Doug_Vandenberg, General Manager at Sheraton Grand Nashville Downtown, responded to this review

Dear Medicine68, We are truly disheartened to read this review as first and foremost we pride ourselves on and have been recognized for the level of service we provide to each and every guest. We genuinely experience mutually gratifying relationships and are saddened to hear that this was not reflected during your stay. Please accept our sincerest apologies as we...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Grand Nashville Downtown's multi-million dollar transformation, conceptualized by New York-based designer Anna Busta, is unlike any other hotel in Nashville. Guests will not only experience brand new guest rooms, but a completely transformed lobby, reception area, wine bar, and meeting space. 25 Million Dollar renovation - completed Spring of 2014. ... more   less 

Additional Information about Sheraton Grand Nashville Downtown

Address: 623 Union Street, Nashville, TN 37219-1706 (Formerly Sheraton Nashville Downtown Hotel)
Region: United States > Tennessee > Davidson County > Nashville > Downtown Nashville
Price Range: $390 - $728 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand Nashville Downtown 4*
Number of rooms: 474
Reservation Options:
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Also Known As:
Sheraton Nashville
Nashville Sheraton
Hotel Style:
#10 Luxury Hotel in Nashville
#33 Romantic Hotel in Nashville
#34 Business Hotel in Nashville
#39 Family Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Nashville Downtown staff and other travellers.
22 questions
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Questions? Get answers from Sheraton Grand Nashville Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor facing the capitol”
mzmmzmMichigan, 13 Apr 2017 | Read review
“Spring for club level rooms - more than pays for itself with breakfast”
CaitlinMagner, 12 Apr 2017 | Read review
“Get a high floor for the best views!”
  • Room
  • King Bedroom
  • Bathroom
  • Room
  • Room
  • View
  • Bathroom
dkbrig, 29 Mar 2017 | Read review
“No complaints about the room location”
DeegsChicago, 25 Mar 2017 | Read review
“Ask for a room with a view of the Capitol and on the 24th floor!!”
rogair21, 22 Mar 2017 | Read review
5 of 5
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US$299* /night
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TripAdvisorUS$299
HotelQuicklyUS$400
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Prices are for 1 room, 2 adults
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