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Holiday Inn Express Hotel & Suites Newport South

Booking.comUS$93*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Newport South
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142 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Newport South
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Showing 141: English reviews
Columbia, South Carolina
Reviewed 6 September 2016

Decided to find the nearest hotel on a late night drive and this seemed like the best option at that exit. Very clean hotel and the staff was all very friendly. Check-in and check-out was very easy and I didn't even have to ask for the wi-fi password. My only complaint is that the promised "hot breakfast" was almost non-edible....

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Helpful?
Thank Stephen O
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

Thank you for taking the time to let us know about your stay. I am sorry to hear that breakfast was not up to our normal standards. Breakfast is a very important part of the day and should be something that our guests enjoy. I am happy to hear that the rest of your stay was enjoyable. I hope that...

Fort Myers Beach, Florida
Reviewed 3 September 2016 via mobile

This is your standard holiday inn. The breakfast is very subpar, the rooms are clean, the location is right in the middle of a bunch of lower quality hotels. It's in a safe area. The flaws: The pool is horrendous: They actually crank the heat in the room up to attempt to override the fact that either the pool isn't...

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Helpful?
1Thank MatthewRix
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

Thank you for your comments. I am glad that your room was clean and that you were in a safe location. I apologize that our pool was not to your satisfaction. The water temperature is always at 83 degrees. I would also appreciate further information about our staff as none of our male employees smoke. Thank you for taking the...

Tuscaloosa, Alabama
Reviewed 25 August 2016 via mobile

Reserved on line. Upon arrival, the room was ready and check in was quick. The room linens were fresh but the room was not adequately cleaned. The tops of the furniture had not been wiped down as there were water marks from previous guest. The carpet was dirty however the carpet in the hall had been replaced so perhaps the...

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Helpful?
Thank Renea J
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

Thank you for your comments. I apologize that your stay was not up to our normal standards. We will be using the information you provided to make decisions in different programs we will put in place. I hope the next time you are in the area you will allow us to better serve you.

Ypsilanti, Michigan
Reviewed 18 August 2016

We were looking for a place to stay off the highway and found this nice hotel. It was clean and the beds were very comfortable. The clerk at the desk was very friendly and hospitable. We did not have the breakfast because we slept in so I can't speak to that but they did offer continental breakfast until 9:30am. There...

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Helpful?
Thank coolio333
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

Thank you for the amazing comments. I am happy to hear that you had a good night's sleep and was well rested for your trip home. Thank you for the opportunity to serve you.

Reviewed 26 July 2016 via mobile

New, clean and inviting. Room was large and beds very comfortable. The free breakfast was like most but the selection was fresh and adequate. The pool was clean and refreshing. It is open until 10pm. Mountain views everywhere.

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Helpful?
Thank Chad S
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

Thank you for the kind comments. I am glad to hear that you enjoyed your stay and our beautiful Smoky Mountains. It was an honor to have you as our guest, and we look forward to your next visit.

Springfield
Reviewed 13 July 2016

Nice hotel, but showing some signs of wear such as carpet stains and nicks on the desk. A significant upgrade would be cement to the parking area instead of stepping stones. Pretty hard to pull a suitcase over stepping stones. The pool was clean and sparkling though we did not try it out. The location was back from the highway...

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Helpful?
Thank travelhappyj
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

Thank you for your comments. We are hoping to make some improvements to the stepping stones within the next few months. It is nice to hear that you were able to rest. Hopefully you will be able to enjoy the pool on your next trip.

Reviewed 2 July 2016 via mobile

Stayed during a visit to Pigeon Forge. It was a little far out for us, but that was ok. We needed a suite with a pullout couch due to our 19&17 yr olds. We pulled out the couch to find literally 2 out of the 10 springs on the bottom to secure and stabilize the bed. Called down to front...

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Helpful?
Thank Christopher B
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

I would like to thank you for letting us know about the issues you have experienced as our guest. I am very sorry for these issues. I can assure that they have been addressed with our staff and appropriate action taken. It is the Holiday Inn Express and Suites Newport South’s goal to consistently provide superior service and accommodations and...

Reviewed 1 July 2016 via mobile

When you first walk into the hotel it seems like a nice place management was respectful. Once we got to the room I had stayed in which was room 205 the door was stuck I had to slam into it also in order to shut the door, I also had to slam into the door again to make sure it...

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Helpful?
Thank Megan B
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

I would like to apologize for the issues you experienced as our guest. Your comments have been discussed with the appropriate staff and management. Your feedback will help us to ensure that steps are taken to make the necessary changes to improve and provide the superior service our guests expect.

Clarksville, Tennessee
Reviewed 23 May 2016

Very professional staff. Liked the very comfortable beds that had extra pillows on the beds. The breakfast was very tasty and we loved the location. It was close to all stores and restaurants. Was a very pleasant stay and would stay there again.

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Helpful?
Thank Rodney T
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

Thank you for the kind remarks. It was an honor to have you as our guest. We look forward to serving you in the future.

Willis, Virginia
Reviewed 20 April 2016

Very good experience staying here. We were headed to Gatlinburg for the weekend but could not find a room in Gatlinburg until the next night. Called ahead and booked a room. We will most definitely do Holiday Inn Express again. Exceptionally clean, quiet and close to a lot of places to eat. Very comfortable beds and very modern look and...

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Helpful?
Thank Becky C
hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport South, responded to this review

It is great to hear that you enjoyed your stay. We are happy that we were able to accommodate you. If we can be of assistance in the future, please let us know.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The newest addition to the Foothills of Smoky Mountains, is the Holiday Inn Express & Suites Newport, Tennessee! We are conveniently located to I-40 at exit 435, just a short drive to Gatlinburg, Pigeon Forge, Smoky Mountains National Park, Knoxville and The University of Tennessee. With our world class service and many restaurants within walking distance, you ll discover why our guests have selected us as their preferred hotel in Newport! This state-of-the-art 100% smoke-free hotel features special in room amenities such as free high-speed Internet access and free local calls. Whether you are staying with us for business or pleasure, take time to relax and enjoy our indoor heated swimming pool, business center, wireless Internet access in all public areas and fitness center. Points of Interests: Companies:, Bush Brothers Newport, Con-agra Newport, Tennessee Valley Authority, and AeroPro LLC. Hospitals: Baptist Hospital of Cocke County, Cherokee Health Systems, and Mariner Health of Newport. Universities: University of Tennessee, Walter State Community College, & Pellissippi State. Local Attractions:Smoky Mountains National Park, Ripley s Aquarium of the Smokies, Cherokee Casino, White Water Rafting, Bristol Motor Speedway, and Ober Gatlinburg. Stay Smart at the Holiday Inn Express and Suites Newport, TN. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Newport South

Address: 1022 Cosby Hwy, Newport, TN 37821
Region: United States > Tennessee > Newport
Price Range: $148 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Newport South 2.5*
Number of rooms: 71
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Holiday Inn Express Hotel And Suites Newport South
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Newport South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All of the rooms are nice.”
Leigh2020EZ, 9 Oct 2016 | Read review
“You may need to ask for more wash clothes, check it out. Fourth floor was quiet.”
Moberglake, 30 Mar 2016 | Read review
“Front of building away from interstate may be a need for some travelers.”
TNstrouds, 30 Nov 2015 | Read review
“The same throughout”
Robertmsnz, 28 Oct 2015 | Read review
“Back side, 4th floor has best view. Get a suite if possible.”
RhondaK_12, 23 Oct 2015 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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