Mike, Sheila & staff were very courteous & helpful w/anything that I needed. Overall the room was clean & the property well kept. The breakfast was also delish. Would stay there again if I happened to be in the area. The hotel is also pet friendly & that was very important to us.
It’s convenient, the room was clean, breakfast was adequate if not filling, the lobby showing signs of age but why do the desk staff put rocks to stop the side doors closing at night? Total disregard for customers security.
After having a nightmare of an experience at Quality INN in Newport, we were able t stay a night here. The woman at the front desk was very helpful in getting us in at a very fair price. She also helped us with contacting the right people to get our account straightened out. …
This was our first time staying at this location. The hotel is located in a nook up close to I-40. We were headed East on I-40 and when you get off the interstate on Smokey Mountain Ln, it is the first unmarked drive you come to. Parking is ok. The room although clean, large…
Room was nice and also clean. Staff very nice and friendly, location was good, best part was the price very reasonable. Only down side was free breakfast hours 6am only to 9am eggs were like paddy’s and gravy Was like water no taste.
"We liked the first floor."
"I wouldn't suggest 1st floor because of indoor pool smell."
"Room was great, it was on the top floor"
"Second floor may be quieter. We had a motor going on and off in the parking lot all night."
"We were on the first floor and had no noise above us This was a Friday nigh when we were there."