Hampton Inn Oak Ridge Knoxville
208 S. Illinois Avenue, Oak Ridge, TN 37830
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Avg. C$200 /night, 3/16 - 3/17
C$315
per night
C$243
per night
C$170
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
#3 of 8 hotels in Oak Ridge
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Welcome to the Hampton Inn Oak Ridge, TN near Oak Ridge National Laboratory and Y12. Drive just minutes to ORNL, Y12, Melton Lake, Jackson Square and Windrock. This area, recognized for its world-class rowing, offers hiking, biking, and ATV trails for a variety of outdoor adventures. Located just northwest of Interstate 75 and Interstate 40, our hotel provides easy access to Knoxville, Clinton, and Oliver Springs. Relax and rejuvenate in a welcoming guest room with amenities to make you feel at home. Each guest room has a world-famous Hampton comfortable bed, microwave, fridge, HDTV, and free high-speed WiFi. For the perfect start to your day, enjoy Hampton's free hot breakfast before setting off for business or sightseeing. If you are on a tight schedule, just grab one of our Hampton On the Run® Breakfast Bags, available Monday thru Friday. Stay in shape with an energizing workout in the fitness center or a refreshing swim in the sunlit heated pool.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Paid private parking on-site
Wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Room service
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Green
Quiet
Languages Spoken
English
Location
208 S. Illinois Avenue, Oak Ridge, TN 37830
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 67 out of 100
67
Mc Ghee Tyson Airport
32.5 km•
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38 Restaurants
within 1 kilometer
Reviews
Traveller rating
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Detailed Reviews
Hotel's Favourite
Reservations were made via the Hilton app (highly recommended), check in was through the app which was uneventful. We were here for one night.
We were greeted by staff at the desk upon our arrival. This hotel utilizes the keyless doors that can opened by the app.
Our room was clean and comfortable. The hotel was located within walking distance to restaurants and shopping (big plus).
There were two minor issues that we experienced that did not require hotel staff interaction.
1. Our trash receptacles had their bags not installed. We had to put the bag in the receptacle to use (bathroom only). We did not use the other.
2. The room had only two USB ports for charging smart devices. The USB receptacle was mounted at the desk. The desk lamp was connected to a receptacle below the USB ports, partially blocking the lower USB which rendered it useless.
With current technology of smart devices, all hotels should be better equipped with USB charging capabilities in more than one centralized location.
We were greeted by staff at the desk upon our arrival. This hotel utilizes the keyless doors that can opened by the app.
Our room was clean and comfortable. The hotel was located within walking distance to restaurants and shopping (big plus).
There were two minor issues that we experienced that did not require hotel staff interaction.
1. Our trash receptacles had their bags not installed. We had to put the bag in the receptacle to use (bathroom only). We did not use the other.
2. The room had only two USB ports for charging smart devices. The USB receptacle was mounted at the desk. The desk lamp was connected to a receptacle below the USB ports, partially blocking the lower USB which rendered it useless.
With current technology of smart devices, all hotels should be better equipped with USB charging capabilities in more than one centralized location.
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Date of stay: May 2024Trip type: Travelled as a couple
Room Tip:Â Bring extra wall warts for your smart devices.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rebecca Fuller, General Manager at Hampton Inn Oak Ridge Knoxville
Responded Aug 23, 2024
Thank you for staying with us during your travels. This property will be undergoing a refresh cycle, and many things will be changing, including items you listed in your review. We do hope that you return to see all the exciting changes that will happen soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bed was comfortable-staff were great. The room was very dark and the bedroom area needs another light. The bathroom was fairly clean except the bathtub was grungy at the bottom and around the overflow in the tub - needs a good scrub. Room 114.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rebecca Fuller, General Manager at Hampton Inn Oak Ridge Knoxville
Responded Aug 23, 2024
Thank you for staying with us and as the new Manager I will make sure the team are leaving nothing but fresh, clean and ready rooms for our guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wonderful stay! We were welcomed at the door with friendly smiles by wonderful staff. They recommended a great restaurant to eat at and were happy to help every time we had any questions. The room was very clean and perfect for what we needed. The whole bathroom was white and showed how clean everything was! The indoor pool was amazing, we had a great time swimming. Everyone who worked here, housekeeping staff, the ones serving breakfast, they were all so kind and so professional. We will stay here again! Thank you for a wonderful stay!
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Review collected in partnership with Hampton
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rebecca Fuller, General Manager at Hampton Inn Oak Ridge Knoxville
Responded Sep 9, 2024
I am happy to see that your time with us was great! I do hope that your travels bring you back for that same wonderful experience soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In the past, Hampton Inn has been a great hotel to stay in … this was not the case with this location.
I understand that b/c of COVID, housekeeping protocols have changed in the fact that housekeeping is only done if requested. They asked me at checkin if we wanted it daily, I said yes. The first day they did replace the towels, but didn’t empty the trashcan which was overflowing. The second day, they didn’t even check on the room, and at the end of the day when we got back from 4 wheeling all day, in the cold, and ready for a hot shower, there were no clean towels, dirty towels still on the floor, and the trashcans that we picked up and put all in the bathroom so they were emptied, still full and overflowing. I went to the front desk and was given towels and a bag to put the trash in and told to put it outside the door. The bag was way too small to empty two trashcans so the trash fell all over the floor so we then had to p/u food, ect that had fallen out (gross).
The day we arrived, the shower head was covered in mildew and orange soap scum. I wanted to complain to the night desk clerk, but my husband told me there was probably nothing they would do about it. I proceeded to clean it myself with a washcloth as best I could.
The mattresses desperately need to be replaced as they were very bouncy and you could def feel the springs. Every time my husband moved it woke me.
The other thing, and this is not location specific, but in today’s world, I highly suggest they start incorporating gluten free dining into their breakfast. I knew already from staying at other HI that a gluten free breakfast was not included and planned accordingly. This is why the trashcans were so full b/c my non celiac husband would go to the buffet to eat every morning and I have a travel toaster and egg cooker to make breakfast in the room. I know other hotels provide packaged pancakes, muffins, bagels, ect that are gluten free and with today’s celiac awareness, I don’t understand why what has been a prestigious brand in the past doesn’t make sure that those clientele are taken care of.
I understand that b/c of COVID, housekeeping protocols have changed in the fact that housekeeping is only done if requested. They asked me at checkin if we wanted it daily, I said yes. The first day they did replace the towels, but didn’t empty the trashcan which was overflowing. The second day, they didn’t even check on the room, and at the end of the day when we got back from 4 wheeling all day, in the cold, and ready for a hot shower, there were no clean towels, dirty towels still on the floor, and the trashcans that we picked up and put all in the bathroom so they were emptied, still full and overflowing. I went to the front desk and was given towels and a bag to put the trash in and told to put it outside the door. The bag was way too small to empty two trashcans so the trash fell all over the floor so we then had to p/u food, ect that had fallen out (gross).
The day we arrived, the shower head was covered in mildew and orange soap scum. I wanted to complain to the night desk clerk, but my husband told me there was probably nothing they would do about it. I proceeded to clean it myself with a washcloth as best I could.
The mattresses desperately need to be replaced as they were very bouncy and you could def feel the springs. Every time my husband moved it woke me.
The other thing, and this is not location specific, but in today’s world, I highly suggest they start incorporating gluten free dining into their breakfast. I knew already from staying at other HI that a gluten free breakfast was not included and planned accordingly. This is why the trashcans were so full b/c my non celiac husband would go to the buffet to eat every morning and I have a travel toaster and egg cooker to make breakfast in the room. I know other hotels provide packaged pancakes, muffins, bagels, ect that are gluten free and with today’s celiac awareness, I don’t understand why what has been a prestigious brand in the past doesn’t make sure that those clientele are taken care of.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rebecca Fuller, General Manager at Hampton Inn Oak Ridge Knoxville
Responded Sep 5, 2024
Thank you for staying with us in 2023. I am the new General Manager here and am happy to share that the property is receiving a refresh renovation this winter.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First, when I inquired about our bottles of water, the clerk said they were reserved for gold members and above only. What? Since when? Then we had no towels. That was easily fixed. But the room was dirty. There was dog hair in the corners and along the baseboards of our room. (We are pet owners, but please vacuum the pet hair up from the last guests). I walked across the room in light colored socks. They weren't light colored anymore. More of a dirty brown. The pool was out of order. The treadmill was broken. The stationary bicycle was sort of functional.
But at least we had clean sheets. Breakfast was pretty much the same as most Hamptons, so was very acceptable.
Hilton did send us coupons to use for our next vacation. The hotel manager called us to apologize about the room and the fact that we did not receive our bottles of water. Apology was accepted. My main reason for complaining, which I did very politely, was to inform management that there was a problem with housekeeping. Everything was handled in a very adultlike manner.
But at least we had clean sheets. Breakfast was pretty much the same as most Hamptons, so was very acceptable.
Hilton did send us coupons to use for our next vacation. The hotel manager called us to apologize about the room and the fact that we did not receive our bottles of water. Apology was accepted. My main reason for complaining, which I did very politely, was to inform management that there was a problem with housekeeping. Everything was handled in a very adultlike manner.
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Date of stay: August 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip:Â Check for room towels and dog hair in your room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rebecca Fuller, General Manager at Hampton Inn Oak Ridge Knoxville
Responded Aug 23, 2024
I apologize for the issues that you endured while staying at the hotel. I am the new General Manager as of April of 2024 and am working to make this hotel great again. I truly am sorry for any issues that you experienced as that is never our intention. I hope that if you find yourself in our area you will give us another try and see how this hotel is truly.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I always stay in Hampton Inns because they are usually so nice. This hotel was outdated. The usual high quality complimentary shampoo, conditioner, body wash, and lotions mounted inside the shower were not there. Maybe I shouldn’t have expected that, but that is the standard of the Hamptons that I usual get. I pay more for this hotel line because it always nice! The bed was old and uncomfortable. The mattress on the sofa bed was in even worse condition. I woke up with a back and neck ache from the mattress. There were bugs in our room. The carpet was very old. There were loud noises during the night that sounded like a cart rolling without the wheels actually rolling. The laundry was nearby and was very noisy as well. Overall, this was not worth the price paid, and I left disappointed. The only good part about this hotel was that the breakfast was OK and the people who work there are very nice! The indoor pool was green and down for maintenance and we were offered to go across the street to the Doubletree to swim if we wanted
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rebecca Fuller, General Manager at Hampton Inn Oak Ridge Knoxville
Responded Aug 23, 2024
Thank you for staying with us during your travels. I am the new General Manager and have rectified many of the issues you list in your review. All aspects of our hotel are up to brand standards and are open and ready for our guests to use. This hotel will be undergoing a renovation refresh very soon and we are thrilled to share the amazing changes with our guests! I hope that you come back and see how amazing The Hampton Inn in Oak Ridge has become.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I frequently stay at Hampton Inns and they tend to be a mixed bag. This one is an older property that has not been updated, but was clean and has been reasonably well maintained. It’s located on a busy road with lots of chain restaurants. It’s unsightly and few places close enough to walk to. Hampton Inns rise and fall on their free breakfast and this one was just ok, with Uber-cheap cutlery, minimal fresh fruit and oatmeal so thick you could almost cut it with a knife, but good toppings for the waffle station, fresh-tasting muffins and good hard-boiled eggs. The coffee was also excellent and they had delicious peanut butter cookies in the lobby. It’s an ok hotel for just the one night I was here, but it was relatively pricey for a discount hotel that wasn’t in a great location and in a small city.
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Date of stay: May 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rebecca Fuller, General Manager at Hampton Inn Oak Ridge Knoxville
Responded Aug 23, 2024
Thank you for staying with us during your travels. This hotel will be undergoing a renovation refresh cycle very soon and we will be completely updated per the Hilton brand standards. We are very excited to share these changes with our guests! We also have made many changes to our breakfast department and are working to provide better options for our travelers.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room had a stale, musty smell upon checkin. It wasn’t horrible, so I decided to suck it up and not complain. My mistake. I checked in late and after grabbing dinner, I pretty much went to bed. Admittedly, I didn’t sleep too badly. The room was dark and the bed was comfortable. I wake up around 7, grab a very standard Hampton breakfast, and return to the room, which I notice is pretty much across the hall from the housekeeping laundry and break room. The staff was so loud. They had no regard for anyone staying nearby. Cackling, yelling and screaming…all before 8 AM. I attempt to drown them out and get some work done with the tv. The only thing showing there is snow. I’m pretty savvy and tried different input options, but could only get snow. The largest issue was the shower. There was a steady dribble instead of adequate water pressure. So, I could not even take a shower. The front desk clerk, though friendly, was only able to grant me 2500 points for the inconvenience. The amount of points the night would have cost was 30,000. Hilton Corporate did take better care of me, but this property is not up to snuff.
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Date of stay: May 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rebecca Fuller, General Manager at Hampton Inn Oak Ridge Knoxville
Responded Sep 4, 2024
I apologize that was your experience here. I am the new GM that took over in April of this year and have worked to make this hotel what it should be. I do hope that you will consider revisiting us and find how things have drastically changed.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Have stayed here in past but won’t again. Room was clean (a positive) but beds uncomfortable (dips to center, feel innersprings in mattress), sheets too small for bed, towels threadbare. Personnel not helpful when total room charges higher than on reservation. Personnel did not observe posted covid masking precautions.
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Review collected in partnership with Hampton
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rebecca Fuller, General Manager at Hampton Inn Oak Ridge Knoxville
Responded Sep 9, 2024
I am sorry for the issues that you experienced while staying at this hotel. I recently as of April 2024 took over here as GM and am working to make this hotel amazing once again. We will be undergoing a renovation this winter and new beds, carpet, wallpaper are just a few of the items that will be changed.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed overnight here and the room was spacious and clean as was the bathroom. They even have Neutrogena toiletries! Abbie at the front desk was welcoming. The included breakfast had fresh sliced strawberries and blueberries, a first! Very nice hotel. I am hooked on Hampton Inn.
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Date of stay: July 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rebecca Fuller, General Manager at Hampton Inn Oak Ridge Knoxville
Responded Sep 4, 2024
Thank you for staying with us during your travels. I am happy to see that your time here was great!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
C$195 - C$260 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn oak ridge hotel oak ridge, oak ridge hampton inn
LOCATION
United StatesTennesseeOak Ridge
NUMBER OF ROOMS
61
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Hampton Inn Oak Ridge Knoxville
Which popular attractions are close to Hampton Inn Oak Ridge Knoxville?
Nearby attractions include American Museum of Science & Energy (1.0 km), Cinemark Tinseltown (0.7 km), and International Friendship Bell (0.5 km).
What are some of the property amenities at Hampton Inn Oak Ridge Knoxville?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hampton Inn Oak Ridge Knoxville?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hampton Inn Oak Ridge Knoxville?
Guests can enjoy free breakfast during their stay.
Is parking available at Hampton Inn Oak Ridge Knoxville?
Yes, free parking and paid private parking on-site are available to guests.
What are some restaurants close to Hampton Inn Oak Ridge Knoxville?
Conveniently located restaurants include El Cantarito Mexican Restaurant, Billy's Time Out Deli, and I Heart Sushi.
Are there opportunities to exercise at Hampton Inn Oak Ridge Knoxville?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Hampton Inn Oak Ridge Knoxville located near the city centre?
Yes, it is 1.0 km away from the centre of Oak Ridge.
Are any cleaning services offered at Hampton Inn Oak Ridge Knoxville?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hampton Inn Oak Ridge Knoxville?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hampton Inn Oak Ridge Knoxville offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.