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Comfort Inn Oak Ridge - Knoxville

226 reviews
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Traveller (2)
Room & Suite (21)
Dining (8)
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Overview
  • Excellent72%
  • Very good19%
  • Average5%
  • Poor2%
  • Terrible2%
Travellers talk about
“front desk”(30 reviews)
“nice lobby”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Suites
2.5 Star Hotel
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Rooms
Feb. 25Feb. 26
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (226)Write a Review
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Traveller rating
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All reviewsfront deskthe breakfast areanice lobbynight clerka great place to staychoice hotelsyogurtcleaning staffwalking distanceoutdoor poolhome away from homewonderful hotelup to datewould definitely stay here againhotel staffparking lotclean hotel
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11 - 15 of 226 reviews
Reviewed 10 August 2017

The Wi-Fi is non-existant. There are more dead spots than live ones. The staff can go from super friendly to uninformed and rude. The rooms smell like smoke even though they call to be a non-smoking hotel.More

Thank mthomas22269
Response from Christine W, General Manager at Comfort Inn Oak Ridge - KnoxvilleResponded 11 August 2017

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Oak Ridge - Knoxville. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the WiFi and staff...More

A TripAdvisor Member
1
Reviewed 2 August 2017 via mobile

I have been staying at the comfort inn in Oak Ridge Tennessee for the past three months. The staff has been very friendly and helpful with any questions I have, especially the new management team of Christine and Stacie. They both make me feel right...More

Thank A TripAdvisor Member
Response from Christine W, General Manager at Comfort Inn Oak Ridge - KnoxvilleResponded 10 August 2017

Thank you for taking the time to respond to our survey. We strive each day to ensure our team is focused on providing a clean, comfortable stay and deliver exceptional hospitality service to our guests. We are really pleased that you experienced this. I would...More

Reviewed 28 July 2017

I usually choose this hotel when I visit home. NEVER again. New management means I won't go back. Stacy Monday, is rude and lacks any knowledge about the area. Who put her in charge? This is a very big mistake.

1  Thank John M
Reviewed 13 June 2017

This is an awesome hotel that is particularly suited for reunions. A+ grades to be given for: 1) Location - walking distance to AMSE Museum, Bissell Park environs, and multiple shopping and dining locations, 2) Hotel staff - EVERY employee from the manager to the...More

1  Thank Rawls4link
Response from Troy P, General Manager at Comfort Inn Oak Ridge - KnoxvilleResponded 5 July 2017

Thank you so much for taking the time to complete a review 5 out of 5 ratings regarding your recent visit with us. We take pride in providing exceptional service to our guests. Our team members work hard in operations to ensure we are able...More

Reviewed 3 May 2017

this is a very nice motel clean quite and very reasonable and they had a very good hot free breakfast There is a Walmart right next door and a red lobster and outback with in walking distance i recommend this motelMore

Thank beckyjp54
Response from Troy P, General Manager at Comfort Inn Oak Ridge - KnoxvilleResponded 29 May 2017

Thank you for taking the time to write a review regarding your recent stay with us. Our team strives everyday to ensure our guests experience the best stay as possible. We are pleased you encountered this during your stay and noticed our second to none...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Self-Serve Laundry
Breakfast included
Conference Facilities
Breakfast Available
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$71 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$71 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (2)
Room & Suite (21)
Dining (8)
Pool & Beach (5)
Business Centre & Event Rooms (4)
Questions & Answers
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Robin B
7 August 2017|
Answer
Response from ComfortInnoakridge | Property representative |
We do not allow any pets other than service animals.
0
Votes
Room Tips
"All seem fine"
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"We stayed on 2nd floor which was great. Elevator is slow going up and down."
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"Go to the Hampton"
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"We weren't conscious of noise anywhere in the building. Two of us aren't young, but we still manage..."
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