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DoubleTree by Hilton Oak Ridge - Knoxville

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Traveller (59)
Room & Suite (70)
Dining (4)
Overview
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215 S Illinois Ave, Oak Ridge, TN 37830-6204 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
Additional information
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Offers from DoubleTree by Hilton Oak Ridge - Knoxville
Special Offer:Double Points, Every Stay
Hotel deals
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Rooms
Nov. 25Nov. 26
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1 room, 2 adults, 0 children
Standard Room
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Reviews (777)
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765 results
Traveller rating
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31
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Show reviews that mention
All reviews double tree warm cookies room was clean breakfast buffet an older hotel very nice hotel place to stay exercise room shower head outdoor pool front desk staff enjoyed my stay great room definitely stay here again king bed knoxville pillows
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1 - 5 of 765 reviews
Reviewed 3 days ago

Check in process was horrific (our room had been used before we checked in—toilet with lid up had toilet paper in it; bed covers rumpled; then front desk clerk gave us keys for the wrong room three times in a row. The outdated room doors...More

Review collected in partnership with DoubleTree by Hilton
Thank kevfe
Response from GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - KnoxvilleResponded 2 days ago

I am surprised to hear of your experience. This is quite out of character for our hotel and its team as you can see from our other reviews. Safe travels to you.

Hotel's Favourite
Reviewed July 14, 2018 via mobile

We stayed here at the end of June with a group of travel softball families. We all thought the rooms were great (not at all dated as some reviews have stated). The rooms were clean and comfortable. The coffee in the room was good and...More

4  Thank Tennesseesweetheart
Response from GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - KnoxvilleResponded October 3, 2018

Thank you for your nice review. We appreciate your business and hope to be of service to you in the very near future.

Reviewed 4 days ago

Great place to stay came in for a football Tournament stayed A few nights Beds slightly firm other then that great place to stay breakfast was good heated indoor pool was clean staff very nice could not ask for moreMore

Review collected in partnership with DoubleTree by Hilton
2  Thank Michael H
Response from GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - KnoxvilleResponded 2 days ago

Thank you for your 5 star review. We appreciate you taking the time to let the world know how awesome we are! We just changed out all of our mattresses. That might explain the extra firmness. We look forward to being of service to you...More

Reviewed 4 days ago

I reserved a room for two nights, but only stayed one. While unpacking, I turned on the TV to find that ABC, CBS, and NBC were showing "no signal." I then called the operator and asked if there was a TV problem; she said that...More

Thank Rick D
Response from GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - KnoxvilleResponded 2 days ago

I apologize that our team member seemed disgruntled to you. He is usually a very positive team member and has even achieved Employee of the Month before. I do understand that our guests' perception is who we are, and we will work with him to...More

Reviewed 2 weeks ago via mobile

Every staff member I interacted with was very pleasant and attentive. I honestly can not think of a single negative issue for my entire visit. I will definitely be staying here again whenever I am in towm.

1  Thank Tour08929522907
Response from GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - KnoxvilleResponded 2 weeks ago

Thank you for your very nice review of our hotel and its team of hospitality professionals. We really appreciate it when a guest takes time out of their busy schedule to send a compliment our way. We look forward to your next visit with us!

View more reviews
About
Description
The DoubleTree by Hilton Hotel Oak Ridge – Knoxville in the heart of Oak Ridge, Tennessee, 11 miles west of Knoxville, is Oak Ridge's premiere, full service hotel. Our modern hotel is adjacent to the American More Museum of Science and Energy and Oak Ridge Associate Universities. Knoxville's McGhee Tyson Airport (TYS) is 30 minutes away by car. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Bar/Lounge
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
167
Price range
US$101 - US$162 (Based on Average Rates for a Standard Room)
Also Known As
Doubletree By Hilton Oak Ridge - Knoxville Hotel Oak Ridge
,
Doubletree Oak Ridge
,
Oak Ridge Doubletree
Location
United States > Tennessee > Oak Ridge
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
167
Price range
US$101 - US$162 (Based on Average Rates for a Standard Room)
Also Known As
Doubletree By Hilton Oak Ridge - Knoxville Hotel Oak Ridge
,
Doubletree Oak Ridge
,
Oak Ridge Doubletree
Location
United States > Tennessee > Oak Ridge
Photos
Traveller (59)
Room & Suite (70)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (12)
Nearby
Nearby HotelsSee all 8 nearby hotels
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Days Inn by Wyndham Oak Ridge Knoxville
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.16 km away
Holiday Inn Express & Suites Oak Ridge
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Comfort Inn Oak Ridge - Knoxville
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Nearby RestaurantsSee all 106 nearby restaurants
El Cantarito Mexican Restaurant
106 reviews
.68 km away
Billy's Time Out Deli
44 reviews
.22 km away
Red Lobster
68 reviews
.57 km away
Burchfield's Restaurant
67 reviews
.02 km away
Nearby AttractionsSee all 26 nearby attractions
American Museum of Science & Energy
455 reviews
.89 km away
Children's Museum of Oak Ridge
125 reviews
1.98 km away
Haw Ridge Park
33 reviews
7.28 km away
Erin's Meadow Herb Farm
16 reviews
4.19 km away
Questions & Answers
Ask a question
Tammie M
January 26, 2017|
AnswerShow all 2 answers
Response from GretchenJ | Property representative |
We do not have a hot tub, but our indoor/outdoor pool is heated year round and our guests really enjoy this amenity in the Winter especially.
0
Votes
Room Tips
"Higher than ground level as cars park right outside your room"
TB149
Apr. 22, 2018
Read review
"Don't expect to use the pool and don't expect an included breakfast."
GoBigRedMachine
Apr. 17, 2018
Read review
"Don't worry about noise near the elevators. They are extremely quiet."
pgrubbs7
Apr. 16, 2018
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"We stayed in room 324 and 326, it was adjoining room to accommodate our teenagers. Close to the workout..."
dverna2018
Jan. 30, 2018
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