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DoubleTree by Hilton Oak Ridge - Knoxville

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Traveller (56)
Room & Suite (69)
Dining (3)
Overview
  • Excellent54%
  • Very good31%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“double tree”(59 reviews)
“warm cookies”(11 reviews)
“room was clean”(38 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
Additional information
Offers from DoubleTree by Hilton Oak Ridge - Knoxville
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Oak Ridge - Knoxville
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Aug. 26Aug. 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (756)
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744 results
Traveller rating
388
231
77
29
19
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LanguageEnglish
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388
231
77
29
19
Show reviews that mention
All reviewsdouble treewarm cookiesroom was cleanbusiness travelbreakfast buffetan older hotelbit datedvery nice hotelplace to stayexercise roomoutdoor poolshower headfront desk staffenjoyed my staydefinitely stay here againgreat roomking bed
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1 - 5 of 744 reviews
Reviewed 5 days ago via mobile

So I can’t speak for the reviewer who said watch your belongings but I left some stuff in my room including Perscription medication and nothing was taken Ashley called me to let me know I had left it and then when I got there took...More

2  Thank sjdc86
Response from GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - KnoxvilleResponded 4 days ago

Thank you so much for your review. It is one of the most appreciated reviews I have ever read about our hotel and its team. We appreciate your business and your loyalty to us. See you soon!

Hotel's Favourite
Reviewed July 3, 2018

I stay here when I travel to Oak Ridge, consistent quality and safe environment for a solo traveler or in a group. Breakfast buffet offers a wide assortment of choices with healthy choices available along with the standards.

Review collected in partnership with DoubleTree by Hilton
2  Thank Nancy C
Response from GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - KnoxvilleResponded July 4, 2018

Thank you for your kind review of our hotel. We appreciate your business and look forward to being of service to you on all your future visits!

Reviewed 1 week ago

Be careful of your personal belongings as some staff members will take them when you're out your room the hotel has some serious cracks along the lobby through the pool very concerning because so big hotel

Review collected in partnership with DoubleTree by Hilton
1  Thank 420matty
Response from GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - KnoxvilleResponded 6 days ago

Please contact me directly to speak of your accusation. I have a ZERO tolerance of the behavior that you speak of.

Reviewed 1 week ago

Housekeeping was wonderful. But, Ac wouldn't cool, TV buffering, no quick coffee in the lobby, toilets made for a 4 year old- very low, no hot water on 4th day of stay. Fed up, checked out, went to another hotel. Highly disappointed.More

Review collected in partnership with DoubleTree by Hilton
1  Thank ccevans0424
Response from GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - KnoxvilleResponded 1 week ago

I am sorry that you were disappointed in your stay with us. I checked with my Chief Engineer and he had a work order stating that he had checked the AC and it was working properly and that he fixed your TV right away. It...More

Reviewed 1 week ago

We were in town on business and enjoyed our stay at this hotel. It was clean, comfortable and quiet. The room was spacious and the bed was very cozy. The dorm sized refrigerator was a great surprise and we enjoyed the cookies & bottled water...More

2  Thank Hotrod_Hammer
Response from GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - KnoxvilleResponded 1 week ago

Thank you so much for the 4 star review. It sounds like you had a great visit with us and that is our goal! Please contact me directly if you have time, I would really like to hear what we could have done to receive...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$100 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$100 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (56)
Room & Suite (69)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
Tammie M
January 26, 2017|
AnswerShow all 2 answers
Response from GretchenJ | Property representative |
We do not have a hot tub, but our indoor/outdoor pool is heated year round and our guests really enjoy this amenity in the Winter especially.
0
Votes
Room Tips
"Higher than ground level as cars park right outside your room"
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"Don't expect to use the pool and don't expect an included breakfast."
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"Don't worry about noise near the elevators. They are extremely quiet."
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"We stayed in room 324 and 326, it was adjoining room to accommodate our teenagers. Close to the workout room..."
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