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DoubleTree by Hilton Oak Ridge - Knoxville

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Traveller (33)
Room & Suite (52)
Dining (4)
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Overview
  • Excellent55%
  • Very good31%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“double tree”(64 reviews)
“warm cookies”(10 reviews)
“room was clean”(38 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Oak Ridge - Knoxville
Special Offer:Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Oak Ridge - Knoxville
Special Offer:Double Points, Every Stay
Hotel deals
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (725)
There are newer reviews for DoubleTree by Hilton Oak Ridge - Knoxville
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373
224
75
28
14
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373
224
75
28
14
Show reviews that mention
All reviewsdouble treewarm cookiesroom was cleanbusiness travelbreakfast buffethotel restaurantan older hotelplace to stayvery nice hotelexercise roomfront desk staffgreat roomdefinitely stay here againconvenient locationstaff was friendlyknoxvilleaccommodations
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11 - 15 of 714 reviews
Reviewed 5 weeks ago

The service from staff and the quality of the facility is excellent. Even the banquet service and restaurant/bar was amazing. Parking is easy. Food is excellent...even the banquet food. Room temperature throughout the hotel is very good. The pool area inside and out is convenient...More

2  Thank pgrubbs7
Response from GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - KnoxvilleResponded 4 weeks ago

Thank you so much for your kind words about our hotel, its amenities and our team of hospitality professionals! We are grateful for guests, such as yourself, that take the time to say a job well done. We look forward to being of service to...More

Reviewed 14 April 2018

After arriving exhausted, my digital key wouldn’t work, ugh! A nice gentleman came to my rescue and realized the battery was dead. He took most of my luggage and gave me another room after bringing me a cookie😁

Review collected in partnership with DoubleTree by Hilton
1  Thank Lisa A
Response from GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - KnoxvilleResponded 5 weeks ago

Thank you for your 5 star review! We appreciate you taking the time to let others know about our excellent customer service and I am genuinely appreciative of the way our team members went above and beyond for you. See you next time!

Reviewed 11 April 2018

Good hotel but needs some updating. Small fitness room for the size of hotel. Room HVAC is noisy but overall it is a good hotel. Would use it again if necessary but there is several options in Oak Ridge, I typically look for a hotel...More

Review collected in partnership with DoubleTree by Hilton
1  Thank Larry G
Response from GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - KnoxvilleResponded 12 April 2018

Thank you for your loyalty to our hotel and we appreciate your business! We are continuously updating different areas of our hotel, so stay tuned to see what's next. We do offer packages that include breakfast and would be happy to review those with you...More

Reviewed 10 April 2018

From the moment I arrived until the second I walked out the door to drive home, I was made to feel like I was a valued guest at this establishment. The front-desk attendant who greeted me made me welcome. The next morning, when I decided...More

Review collected in partnership with DoubleTree by Hilton
2  Thank ritar680
Reviewed 6 April 2018

I have stayed at this hotel every time I’ve visited Oak Ridge over the past 10+ years. The staff are excellent from front desk to housekeeping to restaurant. I want to especially acknowledge the housekeeping staff who obviously take pride in making sure the guest...More

Review collected in partnership with DoubleTree by Hilton
2  Thank Btravele2013
Response from GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - KnoxvilleResponded 8 April 2018

What a great review from one of most loyal guests!! I am thankful every day to be the leader of such a wonderful team, and it is guests such as yourself that make us all feel appreciated. Thank you, thank you, thank you!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$101 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$101 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (33)
Room & Suite (52)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Tammie M
January 26, 2017|
AnswerShow all 2 answers
Response from GretchenJ | Property representative |
We do not have a hot tub, but our indoor/outdoor pool is heated year round and our guests really enjoy this amenity in the Winter especially.
0
Votes
Room Tips
"Higher than ground level as cars park right outside your room"
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"Don't expect to use the pool and don't expect an included breakfast."
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"Don't worry about noise near the elevators. They are extremely quiet."
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"We stayed in room 324 and 326, it was adjoining room to accommodate our teenagers. Close to the workout room..."
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