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The Inn On The River

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The Inn On The River
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2,013 Reviews from our TripAdvisor Community

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Showing 2,008: English reviews
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Asheville, North Carolina
Reviewed yesterday NEW

I expressed my dissatisfaction to the front desk clerk that checked me out on Sunday morning but she didn't seem interested in enquiring more about it so I went no further than to say that the “room was disappointing” when she asked how our stay was. The room was the biggest disappointment of all. The photos on the website make...

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Helpful?
1Thank lalapapa22
Pleasant Valley
Reviewed yesterday NEW

The staff are always around to help and seem to anticipate your every need before you have to ask. The facility is so very clean and the morning feast is great. And of course the extra treat is the sweet tea and popcorn in the afternoon and the fire pit by the river at night. Great quality for the money.

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Helpful?
1Thank Fran M
SLSmith2016, Manager at The Inn On The River, responded to this review

As Guest Service Manager I wanted to a take a moment of my time to thank you for your generous words regarding your stay. Taking time out of your day to tell others about your experience at the Inn will provide future guests an indisputable reference to find the best hotel in Pigeon Forge.

Chattanooga, Tennessee
Reviewed yesterday NEW

My next trip to pigeon Forge I will be staying at the Inn on the river it was a very pleasant experience and relaxing. The hotel staff is the biggest difference in my stay there very pleasant very friendly and always willing to help.

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Thank Jessica F
SLSmith2016, Manager at The Inn On The River, responded to this review

All of the staff here strive everyday to ensure that every guest that stays with us can make the Inn On the River their home away from home whenever visiting us in The Great Smokey Mountains. We very much look forward to seeing again soon.

Greenup, Kentucky
Reviewed 2 days ago NEW

We were there for our 40th Anniversary. Everyone was so helpful and friendly. Our room was very nice. The breakfast buffet was awesome. We have been at this hotel before and we love it. We had a wonderful stay and I'm sure we'll be back!

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Helpful?
Thank Denise H
SLSmith2016, Manager at The Inn On The River, responded to this review

As the Guest Service Manager I wanted to thank you for taking your time to let us know about your experience at The Inn On the River. Your comments will help us to improve ourselves. This way your next stay with us will fulfill and exceed your expectations. We greatly anticipate your next stay with us

White House, Tn.
Reviewed 2 days ago NEW

We had a great stay at the Inn on the River. The room was clean and comfortable. We had been in the room for about 30 minutes, we received a call and asked if our room was ok. The breakfast was excellent, we have decided that this would be $20.00 plus meal. We were well pleased with our stay at...

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Helpful?
1Thank henrycF7873AJ
SLSmith2016, Manager at The Inn On The River, responded to this review

The Inn On the River is an independently owned hotel and guest reviews, critiques, and suggestions are very important to us. We take every review to heart. As the Guest Service Manager I am very happy to hear how much you enjoyed your time at your home away from home in the Great Smokey Mountains. Thank you for taking the...

Linwood, North Carolina
Reviewed 2 days ago NEWvia mobile

The staff when you walk in are super nice and very friendly. Our room is a king with jacuzzi and has a balcony overlooking the river! It very nice spacious and we love our room! The bed could be more comfortable, but other then that it a great room! Breakfast was amazing and delicious! We will stay here again!

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Helpful?
1Thank Tiffany f
SLSmith2016, Manager at The Inn On The River, responded to this review

As the Guest Service Manager at The Inn On the River we take great pride with every review we receive. I would like to take a moment to thank you for taking the time to tell us about your experience. We are able to boast constant renovations to the property including our beautiful patio where all guests are invited to...

Blackey, Kentucky
Reviewed 3 days ago NEW

If you are looking for a great place to stay this is it. Clean, comfortable and friendly. Breakfast is great! Snacks and drinks in the evening are nice. Pool is clean and large enough to accommodate guests. Beside the Christmas Place, you can easily walk places near by. Employees are friendly and upon check-in you are given great discount coupons...

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Thank ReginaErnie B
SLSmith2016, Manager at The Inn On The River, responded to this review

As your home, away from home in the Smoky Mountains, we are pleased to hear about your recent stay with us at The Inn On the River. From the moment you check-in, until you have to leave us; our staff endeavors to make your time here as enjoyable and comfortable as possible. From our buffet breakfast to popcorn in the...

Reviewed 1 week ago

Stayed with group for large soccer tournament. Hotel has great location. Nice room balcony overlooking river. When we arrived, the refrigerator in our room was missing the on/off knob. Upon calling front desk, the knob was replaced within minutes. We experienced wonderful service all weekend, great breakfasts, nice common areas- especially the new fire pit! Great job to all staff...

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Thank Beckyrut
SLSmith2016, Manager at The Inn On The River, responded to this review

We strive everyday to guarantee each and every guest enjoys every aspect of their stay at The Inn On the River. Our housekeeping staff, Kitchen staff, Maintenance, and Front Desk staff are always excited to help. As the Guest Service Manager, I am extremely thankful for the time you took to share your experience with us. And, from all of...

Russellville, Tennessee
Reviewed 1 week ago

The Inn on the River is a great place to stay. Staff were helpful, friendly and nothing was too much trouble for any of them. Everything was clean and kept to the highest standard. I would recommend this hotel to anyone. Great value for money. Nice breakfast bar and plenty of selection, from cereals to eggs etc.

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Thank johnfez
SLSmith2016, Manager at The Inn On The River, responded to this review

As the Guest Service Manager at The Inn On the River we take great pride with every review we receive. I would like to take a moment to thank you for taking the time to tell us about your experience. We are able to boast constant renovations to the property including our beautiful patio where all guests are invited to...

Berea, Kentucky
Reviewed 1 week ago via mobile

We have stayed here several times over the last year and as usual everything was great except the fact that the shower wouldn't drain properly and we had to stand in ankle deep water or at the back of the shower to take a shower which created a very disappointing shower after a long day. Also when my wife went...

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2Thank Brandon R
SLSmith2016, Manager at The Inn On The River, responded to this review

Thank-you for letting us know about your experience at The Inn On the River. With every review, we make a point to improve. And, this is easier accomplished with every review we receive. As Guest Service Manager, I look forward to ensuring that your next stay with us will exceed your expectations. And, you’ll be able to make The Inn...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
Official Description (provided by the hotel)
The Inn on the River presents 128 newly renovated guest rooms with interior corridors featuring one half with private balconies or patios on the beautiful Little Pigeon River. All tastefully decorated Deluxe Guest Rooms have Serta pillowtop mattresses, white duvet bedspreads, maple furniture, granite counter tops, in-room Keurig coffee makers, mini-fridges, hair dryers, iron and ironing boards. King Suites are available with in-room gas fireplaces, and in-room Jacuzzi tubs. Mini Suites with a sitting area and Queen size sleeper sofas are available along with handicap accessible guest rooms. Along with your room, you'll enjoy a complimentary full hot breakfast, nightly complimentary popcorn in the lobby, and 24 hour coffee and tea. ... more   less 

Additional Information about The Inn On The River

Address: 2492 Parkway, Pigeon Forge, TN 37863-3225
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $154 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Inn On The River 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
The Inn On The River Hotel Pigeon Forge
Hampton Inn Pigeon Forge
Pigeon Forge Hampton Inn
Hotel Style:
#3 Business Hotel in Pigeon Forge
#3 Romantic Hotel in Pigeon Forge
#3 Family Hotel in Pigeon Forge
#4 Green Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from The Inn On The River staff and other travellers.
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Questions? Get answers from The Inn On The River staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Enjoyed the new laminate wood floors. So clean and dust free.”
 of 5 bubbles franm933, 27 Mar 2017 | Read review
“Rooms overlooking the river add a very relaxing touch.”
 of 5 bubbles mikegin, 18 Mar 2017 | Read review
“Rooms on the River offer private balconies”
 of 5 bubbles pandp100, 10 Mar 2017 | Read review
“Very clean to us should rate #1 in cleanest”
 of 5 bubbles Wilton-68, 7 Mar 2017 | Read review
“We were on first floor which was very convenient to both the pool and the lobby. It was quiet with a balcony overlooking the stream.”
 of 5 bubbles BrendaC951, 2 Mar 2017 | Read review
5 of 5