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The Inn On The River

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The Inn On The River
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2,063 Reviews from our TripAdvisor Community

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Showing 2,058: English reviews
Georgia
Reviewed 6 November 2015

Friendly, comfortable location with a great breakfast included with your room. Nice to come in and grab a cup of coffee or glass of tea in the lobby anytime of the day and sit around and chat with the other guests. Highly recommended.

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Helpful?
Thank ramblinghornet
Shawn S, Manager at The Inn On The River, responded to this review

Thank you for taking a moment of your time to let us know how your stay was with us! We appreciate you and you are a valued customer to us here at "The Inn on the River."

Reviewed 2 November 2015 via mobile

Room was really small...pictures on website misleading...don't waste money on river view...but staff very nice...rooms were clean...breakfast was good...area was nice and safe...guess i have to have 200 characters to leave a comment...so droning on at this time

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Thank Michael R
Sarasota, Florida
Reviewed 2 November 2015

Great location, but that's the only good thing we can say about the place. Rooms need updating and not necessarily the cleanest. The breakfast buffet was ok, but no fresh fruit. This place is extremely overpriced verses other hotel options in the immediate area. The online pictures overstate the beauty of the hotel and the adjacent river. After two days,...

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Helpful?
Thank Thomas M
innontheriver, General Manager at The Inn On The River, responded to this review

Thank you for taking the time to write a review on The Inn On The River. I appreciate your positive comment about our location. Over the past 3 years we have spent hundreds of thousands of dollars renovating our guest rooms including all new heating and air conditioning with wall mounted digital thermostats, new flat screen TVs, new double drapes...

UK
Reviewed 2 November 2015

We stayed at the Inn on the River for four nights. The room was very nice, clean and well presented. Beds were very comfortable. Rates were good. Breakfast was nice, although it was exactly the same on each of the four mornings we were there. Shame they can’t vary the hot items occasionally. All the staff we encountered were polite...

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Helpful?
Thank VictorVC
Shawn S, Manager at The Inn On The River, responded to this review

Thank you for taking a moment of your time to let us know how your stay was with us! We appreciate you and you are a valued customer to us here at "The Inn on the River."

Stanfield, North Carolina
Reviewed 31 October 2015 via mobile

We stayed here 2 nights in a balcony room overlooking the river. Problem is between the traffic and construction noise we couldn't really use it. The staff is great, very clean rooms, food is ok, but way overpriced. I found a hotel 2 doors down with better amenities $41 a night cheaper! Do your research before you decide to stay...

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Helpful?
1Thank dlhart2014
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for reviewing our hotel. It was my pleasure to personally assist you with out check-out this morning and I appreciate that you brought your concerns to my attention. I do apologize that you were not completely satisfied with your stay and I am glad I was able to address all of your concerns while you were still here....

Kentucky
Reviewed 27 October 2015

Stayed 2 nights at The Inn on The River......1st night was great....2nd night (Sat) was very noisy ..... Could hear people in the hallways... All night. The rooms were very clean and have Keurig coffee makers, fridge and hair dryers in the rooms. Beds were comfortable. Paula went beyond the mark in assisting me with reservations. All the desk clerks...

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1Thank theotherbert
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for reviewing The Inn On The River and for recognizing our wonderful staff. We appreciate your comments and hope to see you again soon!

Spartanburg, South Carolina, United States
Reviewed 26 October 2015

All was Will definitely stay here next time we visit Pigeon Forge. The breakfast was excellent & especially relaxing by the river in the morning. Like always having fresh coffee available. Rooms clean & very inviting. Love the bath

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1Thank pushka999
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for reviewing The Inn On The River!

North Carolina
Reviewed 26 October 2015

Great staff --- everybody --- very knowledgeable, helpful and courteous --- GREAT CUSTOMER SERVICE. Clean rooms, comfortable beds, great balconies overlooking the Little Pigeon River. Good breakfast ---- complimentary tea and popcorn in the lobby. Nice patio to sit on and watch the ducks.

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Helpful?
1Thank Ann W
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for a wonderful review of our hotel. We strive to give all of our guests great customer service and we are pleased that you received just that! We are looking forward to seeing again next time you are in Pigeon Forge, Tennessee!

Troy, Ohio
Reviewed 26 October 2015

My wife and I stayed here for the third time and weren't disappointed. The rooms were clean and quiet, the staff friendly and the breakfast good. The only negative is during the fall the park is very crowded in the afternoon and the traffic is very slow on weekends. Try to avoid weekends or if going on a weekend go...

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Helpful?
1Thank jnbxu
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for taking the time to review our hotel! We are looking forward to your next stay with us.

Harrodsburg, Kentucky
Reviewed 26 October 2015

Comfy rooms, clean, and loved the continental breakfast. We enjoyed the board games by the fireplace on rainy days. People were very nice and the location was close to everything. Customers for 9 yrs!

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Helpful?
1Thank Katrina S
R_Urban37863, Guest Relations Manager at The Inn On The River, responded to this review

Thank you for taking the time to review our hotel! We enjoy having your family as our guests and we are looking forward to next time!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
Official Description (provided by the hotel)
The Inn on the River presents 128 newly renovated guest rooms with interior corridors featuring one half with private balconies or patios on the beautiful Little Pigeon River. All tastefully decorated Deluxe Guest Rooms have Serta pillowtop mattresses, white duvet bedspreads, maple furniture, granite counter tops, in-room Keurig coffee makers, mini-fridges, hair dryers, iron and ironing boards. King Suites are available with in-room gas fireplaces, and in-room Jacuzzi tubs. Mini Suites with a sitting area and Queen size sleeper sofas are available along with handicap accessible guest rooms. Along with your room, you'll enjoy a complimentary full hot breakfast, nightly complimentary popcorn in the lobby, and 24 hour coffee and tea. ... more   less 

Additional Information about The Inn On The River

Address: 2492 Parkway, Pigeon Forge, TN 37863-3225
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $144 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Inn On The River 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
The Inn On The River Hotel Pigeon Forge
Hampton Inn Pigeon Forge
Pigeon Forge Hampton Inn
Hotel Style:
#3 Romantic Hotel in Pigeon Forge
#3 Family Hotel in Pigeon Forge
#3 Business Hotel in Pigeon Forge
#4 Green Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from The Inn On The River staff and other travellers.
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Questions? Get answers from The Inn On The River staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a river side room, but you can't go wrong with any room,”
janicehB3044GR, 24 Apr 2017 | Read review
“The room was good and comfortable and we love the balcony.”
willprintinc, 11 Apr 2017 | Read review
“Hotel sits length wise- one side faces the mountains/river, if it's important to you ask for a view. 4th floor is the highest & very nice.”
lfdb, 11 Apr 2017 | Read review
“Be sure and watch for the squirrels, they put on quite a show.”
johnhI4566NV, 11 Apr 2017 | Read review
“I wouldn't care for a first floor room.”
lewanddonna, 5 Apr 2017 | Read review
5 of 5