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I have stayed hear many, many times. Good location, ample parking. Staff will go way out of the norm to help you get preferential tickets to shows, even more assistance if you use American Express Gold.
Still they can help with almost any card you...More
Yes, it may need a little updating but this hotel was extremely clean and friendly. I liked the fact that they have an overflow room for breakfast, Great Idea to help with the rush. We stayed July 2-4 and hotel was extremely crowded and breakfast...More
1 Thank tlogsdon
Response from Josh T, Manager at Holiday Inn Express Pigeon Forge/DollywoodResponded 8 July 2017
Thank you for taking the time to review our property and for the kind words about our staff. I will be sure to let each department know that you appreciated everything they had done for you. We look look forward to your next visit to...More
One manager named Josh was extremely helpful! The room was clean and had comfortable beds. We enjoyed eating breakfast in the new dining area. The staff was great and very welcoming. The staff always greeted us in the morning with hello and smiles.
Place was quiet and convenient staff was friendly, but room was dark and breakfast was a big disappointment. Cold eggs, poor selection, pancake maker broken. Also it was not easy to get to rooms from parking areas.
Great staff at this hotel. They were very helpful. Our room had a fireplace and whirlpool, which were wonderful. It also had very noisy pipes which kept my husband awake. He shut the bathroom door, and that helped a little. The pipes didn't bother me,...More
Thank April W
Response from IHGService, Guest Relations Manager at Holiday Inn Express Pigeon Forge/DollywoodResponded 18 January 2018
Hi April W,
Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the service provided by our staff and the condition of our room. However, I was concerned to see...More
Response from fyremaven | Reviewed this property |
There are actually TWO Holiday Inn Express hotels in Pigeon Forge. The one we stayed at had an indoor pool, if I remember correctly. One way to find out with certainty is to CALL the exact hotel you plan to book for the... More
There are actually TWO Holiday Inn Express hotels in Pigeon Forge. The one we stayed at had an indoor pool, if I remember correctly. One way to find out with certainty is to CALL the exact hotel you plan to book for the summer, they will be able to tell you for sure. My visit was last October so things MIGHT have changed, hotels often update or remodel areas that get a lot of use.
One thing for sure, if you are going in June and the indoor pool is out of order the outdoor one should be fine for use. Good luck and have a GREAT trip this summer, we really enjoyed ourselves in that part of the state, so much to see and do you might not have a lot of time for swimming. Remember the Great Smoky Mountains are only 10 miles away and there is a ton of exploring to do there, I wish we had spent more time there.