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Econo Lodge Riverside

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Econo Lodge Riverside
Econo Lodge Riverside
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1,213 Reviews from our TripAdvisor Community

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Showing 1,204: English reviews
Calhoun, Louisiana
Reviewed 22 June 2015

We had a wonderful stay at your hotel. We arrived late around 10 pm and Jordan was very friendly and even gave us a coupon for pizza delivery. We had not eaten supper yet. We did have an issue with the air conditioning. We noticed when we got to the room that the room was hot and that the air...

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Helpful?
Thank 132sherri
GMEPF, Manager at Econo Lodge Riverside, responded to this review

Dear sherri, Thank you so much for being our recent guest. I am happy to hear you enjoyed your stay with us. I apologize that you had an issue with your air conditioner but glad Jason & Jordan were able to get it fixed for you. Thank you for your review and we cant wait to see you all next...

Young Harris, Georgia
Reviewed 22 June 2015

Many thanks to the wonderful staff at the front desk during our check in process and for answering my many questions. They were so helpful and very much appreciated. Our room was very comfortable and the area along the river was beautiful with extremely well kept grounds. What a pleasant and peaceful area for early morning walks and evening strolls....

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1Thank sadiejesse
GMEPF, Manager at Econo Lodge Riverside, responded to this review

Dear Sadiejesse, I am ecstatic to hear that your stay was great. I will definitely share your review with my team they love being recognized by our guests. I am also glad that your room was comfortable and you loved the work we have done on our grounds. Thank you for your review and being our guests. We look forward...

Murfreesboro, Tennessee
Reviewed 21 June 2015 via mobile

The bed was stained of at the bottom and top. I don't go to any hotel without checking mattresses before laying in it. Stained looked like pee or soda which makes sense because you have to eat in bed because of space. All we got was a sorry :/. Wi-Fi did not work at all with my child's kindle. Pool...

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Helpful?
2Thank kslz
GMEPF, Manager at Econo Lodge Riverside, responded to this review

Dear KSLZ, Thank you for being our recent guest. I want to apologize for failing to exceed your expectations. I would really love to hear more about the issues you encountered. If you could give me a call at the property at your earliest convenience it would be greatly appreciated. our direct number is 865-428-1231. I look forward to your...

The Villages, Florida
Reviewed 19 June 2015 via mobile

Great location, great shower and nice walk by the river. It was an interesting room but very tight quarters. No room for even one suitcase, because of carpet issues it took two hands to maneuver door, and AC didn't work. Couldn't sleep.

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Helpful?
1Thank Sheland
GMEPF, Manager at Econo Lodge Riverside, responded to this review

Dear Sheland, On behalf of my entire team I would like to apologize for our shortcomings. I am disappointed to hear that your stay was not a memorable one. If at all possible I would like to speak with you more about the issues you had during your recent visit with us. You can reach me at 865-428-1231. I really...

Leonardtown, Maryland, United States
Reviewed 17 June 2015 via mobile

If you stay here you really Need to get river side. There is an indoor pool but it was too small for the amount of Guests here and was always overcrowded. The rooms were very clean and well taken care of. Best part was the proximity to local activities and feeding the ducks that lived behind the hotel!

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1Thank Chris I
GMEPF, Manager at Econo Lodge Riverside, responded to this review

Dear Chris I, Thank you for being our guest and leaving a review of our property. I am happy to hear you enjoyed our riverside rooms they are the favored room type of most of our guests. I apologize your pool experience was not favorable It does stay very busy this time of year an expansion would be very nice...

Reviewed 16 June 2015

We had several problems during our stay. The pool was overly crowded and doesn't accommodate the number of guests the hotel holds. More importantly, upon returning home my husband and daughter developed a rash. A trip to the pediatrician revealed a bacterial infection, usually caused by hot tub water that's not properly tested and treated. The bacteria will require strong...

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Helpful?
5Thank Nichole K
GMEPF, Manager at Econo Lodge Riverside, responded to this review

Nichole K, I am so sorry your vacation was not pleasant. Our pool is very busy this time of year and does stay crowded especially in the evenings. I want to assure you that our pool and hot tub get inspected Monthly by the Health department and we have never scored anything less than a 100% each month. again on...

Mt Juliet, United States
Reviewed 12 June 2015 via mobile

This is our 3rd trip to Pigeon Forge, and 2nd time staying here. I won't stay anywhere else, now! Nice staff, good and hot breakfast, clean rooms, no problems, great location. Within walking distance from a Gatlinburg trolley stop. Fun little game room- me and my boys had a little playoff with Ms. Pacman. And one of the best things...

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Helpful?
Thank Patricia W
GMEPF, Manager at Econo Lodge Riverside, responded to this review

Dear Patricia W, Thank you very much for your wonderful review. I am thrilled to hear that you will not stay anywhere else when visiting our area. Our staff will be pleased that you acknowledged their superior guest services. and I glad you enjoyed our delicious breakfast. Thank you for being a loyal guest and we look forward to seeing...

Flemingsburg, Kentucky
Reviewed 9 June 2015

I called the 1-800 number to make reservations I was given a price that I agreed with, but when I got there they knew nothing about it and wanted to charge me more. When I questioned them they called someone, after which they told me that I would get the price I was quoted which was $40 less. They deducted...

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2Thank reeree7482
Maylene, Alabama
Reviewed 9 June 2015

This is a affordable, nice motel.We were here 5 nights starting June 1-5 ,went home the 6th.It was 2 queen beds, riverside, 2nd floor room 252 Total 522 dollars including Fri night(yes Fri is a bit more I knew that) I was a little bit hesitant going somewhere other than where I usually go but wanted something more affordable this...

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Helpful?
1Thank StaciBraun
GMEPF, Manager at Econo Lodge Riverside, responded to this review

Dear SatciBraun, Thank you for being our recent Guest. I am pleased to hear that your room was clean and roomy for you. our pool does stay pretty busy in the summer I apologize you were not able to enjoy it. Again thank you for your review we look forward to seeing you again. Sincerely, Christina Loveday Assistant General Manager

Reviewed 9 June 2015 via mobile

We booked through booking and for a decent rate on the room rate. The staff was friendly and check in was fast. The hotel is older but very clean. We travel with our two year old and the staff acknowledged him and he was very excited. We will be back next year hopefully this time it will be winter time.

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1Thank Kennethlangston
GMEPF, Manager at Econo Lodge Riverside, responded to this review

Dear Kennethlangston, We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located on the Little Pigeon River, this 4-time Choice Hotel Gold Award winner features an indoor pool & hot tub, deluxe hot breakfast, riverfront picnic area w/ grills, game room, and is within walking distance of popular restaurants and attractions. ... more   less 

Additional Information about Econo Lodge Riverside

Address: 2440 N Parkway, Pigeon Forge, TN 37868
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $75 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Econo Lodge Riverside 2.5*
Number of rooms: 201
Reservation Options:
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Also Known As:
Econo Lodge Riverside Hotel Pigeon Forge
Pigeon Forge Econo Lodge
Econolodge Pigeon Forge
Hotel Style:
#14 Romantic Hotel in Pigeon Forge
#14 Business Hotel in Pigeon Forge
#20 Family Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from Econo Lodge Riverside staff and other travellers.
45 questions
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Florence, Alabama, United States
8 months ago
Royston, Georgia
over a year ago

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Questions? Get answers from Econo Lodge Riverside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The pool has interior rooms, but you will still have to go outside to access the pool unless you are on the first floor.”
 of 5 bubbles TLP1022, 20 Feb 2017 | Read review
“Recommend riverside”
 of 5 bubbles L817NWbrians, 8 Feb 2017 | Read review
“Conveniently located to the majority of the Pigeon Forge attractions and shopping,”
 of 5 bubbles griff83147, 4 Feb 2017 | Read review
“Request riverside.....View is awesome!!!!”
 of 5 bubbles quality14, 31 Jan 2017 | Read review
“I requested first floor and riverside.”
 of 5 bubbles FishnotFishy, 21 Jan 2017 | Read review
5 of 5