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Creekstone Inn

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907 Reviews from our TripAdvisor Community

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Showing 906: English reviews
Cary, North Carolina
Reviewed 2 July 2015 via mobile

It was ok for what it was. The place itself is separated out into several separate buildings - one near checkin, one through the campground on the other side of the river. Amenities were sparse - room wasn't cleaned every day so no fresh towels one day, no hair dryer, no do not disturb sign , have to drive to...

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Helpful?
Thank Nccarymom
SmokyMountainResorts, General Manager at Creekstone Inn, responded to this review

Thank you for your review of Creekstone Inn. We are happy that you found your private balcony to offer relaxation, as all vacations are supposed to be. We hope that you will allow us a second chance on your next trip to the Great Smokie Mountains!

Farmington, MO
Reviewed 30 June 2015

Would have made an excellent review if the door latch would have been working. Room was very clean and tended to every day. Loved the room configuration with bathroom dividing the two beds; provided privacy. Sitting on the balcony and watching the river run was very relaxing. Breakfast room offered just enough to get the morning started or you had...

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Helpful?
2Thank Phillips107
SmokyMountainResorts, General Manager at Creekstone Inn, responded to this review

Thank you for your review of the Creekstone Inn. Our house keepers and front desk staff take great pride in offering each guest a clean and comfortable room! We are glad you found everything from the balcony to the breakfast enjoyable! We can't wait to see you again on your next trip to Pigeon Forge!

Poplar Bluff, Missouri
Reviewed 30 June 2015

We had made reservations at the Ramada, upon arrival nothing we were told regarding the accommodations were even available so we were sent to the Creekstone Motel across the road and Lisa was SO helpful and went completely out of her way to help us get into a room that my husband could sleep on the beds. He had broken...

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Helpful?
4Thank Cathy P
SmokyMountainResorts, General Manager at Creekstone Inn, responded to this review

Thank you for becoming a part of the Creekstone Inn family! Tennille and Patience will be so happy that they succeeded in their goal to make your stay a enjoyable experience! We hope that you'll come back and see us again soon on your next trip to the Smokies!

Florida
Reviewed 29 June 2015

The river in the back of the porch was beautiful. The trolley stop in front was convenient. Room configuration was strange, bathroom in the middle of the room, and bottom hinge of the bathroom door was broken. Needed updating, but the room was clean and fairly comfortable.

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Helpful?
Thank Rachel F
SmokyMountainResorts, General Manager at Creekstone Inn, responded to this review

Thank you for your review. We are delighted to hear that you found your room to be clean and comfortable. The balconies over looking the river are a nice escape to come back to after a long day of seeing the sights. We hope to see you again soon on your next trip to the Smokies!

Reviewed 29 June 2015

The beds at Creekstone Inn are very comfortable. The room was clean and attend to everyday. We stayed on the top floor and had a nice view of the creek from our balcony. This hotel is a great value and I would recommend staying here when visiting Pigeon Forge.

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Helpful?
Thank mrkblase
SmokyMountainResorts, General Manager at Creekstone Inn, responded to this review

Thank you for your review. We are delighted to hear that you enjoyed our new Serta Pillow Top mattresses. We hope to see you again soon on your next trip to Pigeon Forge.

Bedford, Kentucky
Reviewed 29 June 2015

Upon our arrival in 97 degree heat, our AC was not working. The pool was dirty, we stayed 4 nights, and it did get a little better. The parking decks are bizarrely arranged, and the elevator was a nightmare. We were on the 4th floor, and often waited for 5-10 minutes for the elevator, and it had no AC, or...

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Helpful?
Thank Piperzdad
SmokyMountainResorts, Guest Relations Manager at Creekstone Inn, responded to this review

Thank you for your review. We appreciate all guest's feedback as it helps us to improve both our property and our guest service. Please accept our apologies for the issues you experienced with the AC and the pool, but it is wonderful to hear that the staff took care of these issues. As well as the express continental breakfast that...

Michigan USA
Reviewed 27 June 2015

Stayed 4 nights, boys loved playing the in creek, bring your net to catch fish, water shoes are a must due to the climb down to the rocks to get to the creek. They really should put in some steps. Pool was clean. Free breakfast was good with cereal, frozen waffles, muffins, oatmeal. Hotel rooms were "older" but clean. New...

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Helpful?
Thank Momof2BoysMI
SmokyMountainResorts, General Manager at Creekstone Inn, responded to this review

Thank you for your review of your four night stay with us at Creekstone Inn. We are so happy to hear that you enjoyed the Little Pigeon River running behind Creekstone as well as our large outdoor swimming pool! We are glad you found out express continental breakfast of muffins, doughnuts, hot and cold cereal, and toaster waffles to be...

tennessee
Reviewed 27 June 2015

You couldn't ask for any better staff was great Karen in breakfast room was so sweet. The room was clean and balconies were great love sitting there watching the river. The only downfall was the elevator it was slow but most of the ones in hotels are I needed the exercise so I took the stairs.

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Helpful?
Thank mtreelynn
SmokyMountainResorts, General Manager at Creekstone Inn, responded to this review

Thank you for your review. We are delighted to hear that you enjoyed your stay with us. Our staff takes great pride on providing clean and comfortable rooms for all our guests. We will be sure to pass along your kind words to Karen she will be happy to hear that she could be of assistance to you during your...

Collierville, Tennessee
Reviewed 26 June 2015

Creekstone Inn was a great place to stay while vacationing in Pigeon Forge, TN. Although the rooms are a little dated, they were very clean and the balcony was a restful spot after a long day at Dollywood. They offer a continental breakfast where the lady was very personable and the coffee was so good first thing in the morning....

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Helpful?
1Thank Jo A
SmokyMountainResorts, General Manager at Creekstone Inn, responded to this review

Thank you for your review. We are so glad that you enjoyed your stay with us. Our staff prides themselves on customer service and we always aim to exceed guest expectations. We look forward to seeing you again soon.

Jacksonville, Florida
Reviewed 25 June 2015

I booked this hotel through TripAdvisor which books through a "third party," according to the not-so-helpful hotel employee I was working with. While I got a good rate, apparently booking online "Can take up to four hours to register" in their system, so I drove around the neighborhood aimlessly for hours. And, in my opinion, Pigeon Forge is like some...

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1Thank AliciaH904
SmokyMountainResorts, General Manager at Creekstone Inn, responded to this review

We sincerely apologize that you had an unsatisfactory experience when booking thru a third party. Our office is open 24 hours a day in an effort to assist all of our guests and future guests in arranging their stays. We would like the opportunity to assist you in the future with and vacation and lodging needs you may have.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast

Additional Information about Creekstone Inn

Address: 4034 River Road South, Pigeon Forge, TN 37863-3923
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $70 - $416 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Creekstone Inn 2*
Number of rooms: 112
Reservation Options:
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Also Known As:
Creekstone Hotel Pigeon Forge
Creekstone Pigeon Forge
Creekstone Inn Pigeon Forge Tn
Hotel Style:
#9 Best Value Hotel in Pigeon Forge
#27 Romantic Hotel in Pigeon Forge
#31 Family Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from Creekstone Inn staff and other travellers.
30 questions
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Nancy, Kentucky
1 month ago
Kenton, Tennessee, United States
over a year ago
Fort Lauderdale, Florida, Usa
Paris, Tennessee
over a year ago

See all questions (30)

Questions? Get answers from Creekstone Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we were 5th floor on Gatlinburg side, don't know if that made a difference in the quiet.”
 of 5 bubbles 146mtnlover, 29 Nov 2016 | Read review
“The main building, south of the creek, would be quieter.”
 of 5 bubbles dokness, 23 Nov 2016 | Read review
“Had two bedroom king beds and very roomy.”
 of 5 bubbles vickif625, 20 Nov 2016 | Read review
“All rooms have balconies overlooking the river.”
 of 5 bubbles kimaX5764LD, 17 Nov 2016 | Read review
“Avoid the cabins - breakfast room is very small and cramped, but offerings were acceptable.”
 of 5 bubbles mischief2290, 16 Nov 2016 | Read review
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