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SpringHill Suites by Marriott Pigeon Forge

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Traveller (143)
Room & Suite (72)
Pool & Beach (24)
Overview
  • Excellent68%
  • Very good22%
  • Average6%
  • Poor3%
  • Terrible1%
Travellers talk about
“mellow mushroom”(33 reviews)
“front desk”(122 reviews)
“outdoor pool”(60 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star accommodation
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Additional information
Offers from SpringHill Suites by Marriott Pigeon Forge
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Offers from SpringHill Suites by Marriott Pigeon Forge
Special Offer: Member Rates
Hotel deals
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Rooms
Sep. 30Oct. 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (831)
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829 results
Traveller rating
544
185
54
31
15
Traveller type
Time of year
LanguageEnglish
544
185
54
31
15
Show reviews that mention
All reviewsmellow mushroomfront deskoutdoor poolwalk in closetwafflesthe sofa bedsitting areahot tubthe breakfast areaferris wheelfree breakfastrooms are largefitness centerwould stay here againthe main dragconvenient locationgreat place to stay
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1 - 5 of 829 reviews
Reviewed 3 days ago

Stayed on first floor. Great and affordable place to stay. Clean. Good breakfast. Comfortable room. Located just off the main road. Pool and hot tub were clean and convenient. We would stay there again.More

Thank pdmorris63
Response from FrontDesk_GM, General Manager at SpringHill Suites by Marriott Pigeon ForgeResponded yesterday

We couldn't possibly be more grateful to receive your five-star review! We work hard to make our guests happy, and we love knowing that you enjoyed our friendly staff, delicious breakfast, comfortable room, and relaxing pool area. Also, we're pleased to see that our convenient...More

Reviewed 2 weeks ago via mobile

We stayed for 3 nights at this hotel. The hotel and staff were wonderful. The hotel is super clean. The kids loved the slid on the pool. One of the two elevators was Out Of Order and the hotel was packed. So, going up and...More

Thank mo1012018
Response from FrontDesk_GM, General Manager at SpringHill Suites by Marriott Pigeon ForgeResponded 2 weeks ago

Thank you very much for your feedback. We are glad to know that you enjoyed our wonderful staff members, clean facilities, and fun pool area. However, we do apologize for the troubles that you encountered with our water heater and elevator. We wish you all...More

Reviewed 3 weeks ago

We had stayed at one of these hotels the night before in Columbia, Missouri and decided this would be a nice hotel also. One elevator was broken so employees and patrons had to use the same one. Had to wait and wait and wait. We...More

Thank Bettygwen
Response from FrontDesk_GM, General Manager at SpringHill Suites by Marriott Pigeon ForgeResponded 2 weeks ago

Dear Betty, Thank you very much for sharing your feedback with us. We pride ourselves on providing our guests with a truly comfortable and enjoyable experience, and we apologize that we were unable to do so for you. We are in the process of getting...More

Reviewed 3 weeks ago via mobile

Our room had dirty pillows and I had to request it be cleaned. My parents had a handicapped room but the bed was really high so she had to request it he lowered. Her room was never cleaned until she put her towels in the...More

1  Thank Mmkcmk
Response from David D, General Manager at SpringHill Suites by Marriott Pigeon ForgeResponded 3 weeks ago

Thank you very much for sharing your feedback on your recent visit with us. We always strive to live up to our high standards of cleanliness, and we are very sorry to hear about your concerns. We will review your comments with our housekeeping team,...More

Reviewed 3 weeks ago via mobile

I was sold on booking due to high reviews on trip advisor but after spending the kind of money we did, I definitely feel like it was not worth what we paid for. I will say that one of the most important things about staying...More

Thank REAS1104
Response from FrontDesk_GM, General Manager at SpringHill Suites by Marriott Pigeon ForgeResponded 3 weeks ago

We welcome your constructive feedback, and we thank you for taking the time to share your thoughts with us. We are happy to know that you appreciated our clean facilities, convenient location, and nice pools. However, we are very sorry to hear that you encountered...More

View more reviews
About
Description
SpringHill Suites by Marriott Pigeon Forge is an award winning property located in the heart of Pigeon Forge, Tennessee. Surrounded by the Great Smoky Mountains National Park, our jewel of a property is a favorite ...More for guests who return year after year. Our well appointed spacious suites at our Pigeon Forge, TN hotel offer either a King or 2 Queen beds, full size sleeper sofas, microwaves, mini refrigerators, coffee makers, 37” LCD TVs, and complimentary high speed Internet access. Guests love our indoor and outdoor pools, waterslide, hot tub with a waterfall, 24 hour state-of-the-art fitness center, and 24-hour market. Our complimentary full hot breakfast buffet is a family favorite. SpringHill Suites by Marriott Pigeon Forge is an excellent Pigeon Forge hotel for meetings and events. With 1,200 square feet of meeting space, it is a favorite spot for weddings, corporate groups, family reunions, sports teams, and church groups. Guests of our hotel can enjoy a variety of activities nearby such as Dollywood, theaters, shopping, hiking, rafting, and more! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Sauna
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
112
Price range
US$115 - US$286 (Based on Average Rates for a Standard Room)
Also Known As
Springhill Suites By Marriott Pigeon Forge Hotel Pigeon Forge
Location
United States > Tennessee > Sevier County > Pigeon Forge
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
112
Price range
US$115 - US$286 (Based on Average Rates for a Standard Room)
Also Known As
Springhill Suites By Marriott Pigeon Forge Hotel Pigeon Forge
Location
United States > Tennessee > Sevier County > Pigeon Forge
Photos
Traveller (143)
Room & Suite (72)
Pool & Beach (24)
Dining (13)
Amenities (11)
Business Centre & Event Rooms (8)
Nearby
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Nearby AttractionsSee all 239 attractions in Pigeon Forge
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Questions & Answers
Ask a question
jrnsrn3911
June 19, 2018|
AnswerShow all 6 answers
Response from Kelly H | Reviewed this property |
Yes it is.
0
Votes
Sandy P
November 26, 2017|
AnswerShow all 3 answers
Response from Tracie R | Reviewed this property |
No, they do not. Their mattresses are firm, too firm for me, but just right for my husband.
1
Vote
eherm94
November 6, 2017|
AnswerShow all 3 answers
Response from linda5251 | Reviewed this property |
I don't think so but, call hotel to inquire as Dave suggested.
0
Votes
Room Tips
"We stayed on the third floor. Quite."
Read review
"I stayed on the 4th floor at the end of the hallway. Very quiet and peaceful."
Read review
"It was a perfect location at Pigeon forge with affordable price."
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"ask for a view of The Island. You should be able to see the big ferris wheel at night."
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