We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Country Cascades

Booking.comUS$99*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Country Cascades
Country Cascades
Panoramas (16)
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review

1,133 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Country Cascades
See the most recent reviews
Showing 1,131: English reviews
Naples, Florida
Reviewed 2 weeks ago

The entire Staff, without exception, were fantastic, very professional, positive, and helpful in all areas. The morning breakfast is wonderful and delicious in a very nice pristine sitting area. We very much enjoyed our stay there.

 Report
Helpful?
Thank Panda4780
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for letting us know about your stay with us! Our staff appreciates being mentioned and recognized for their great guest services! We all truly enjoy our jobs and the guests that come to visit. The new and larger breakfast room has been a great success, and we are very excited to open our brand new tower of 98...

Reviewed 2 weeks ago

We had always stayed at hotels along the main parkway. This hotel is about a block off the parkway. Very clean, quiet and a great staff. Breakfast included all the usual items, plus eggs, biscuits and gravy, sausage, waffles and much more. The breakfast room was spacious and staffed by a very friendly attendant. Our room was clean and comfortable....

 Report
Helpful?
Thank Pat K
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you so much for your review of your recent stay with us! We appreciate hearing that our staff and accommodations met your expectations! We hope to see you back soon, and to try out the brand new water park and The Summit tower of 98 rooms. Both will be open to guests on Memorial Day weekend, May 26th. Thank...

Chicago, Illinois
Reviewed 2 weeks ago

Our room was clean and well maintained. Breakfast was excellent, the young lady in service attendance was cheerful and helpful. The folks behind the front desk were also cheerful and helpful, especially Greg, Jennifer and Betsy.

 Report
Helpful?
Thank dytx2
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for leaving us a review of the hotel. Our entire staff, especially our front desk and breakfast employees, would like to thank you for mentioning them and the hard work that they do. All of us truly enjoy our jobs and we're glad that it shows to our guests. We hope to see you back to visit our...

Saint Simons Island
Reviewed 2 weeks ago

The Country Cascades Hotel has the absolute best staff I have every met at any hotel, anywhere in the country. Since 1975 the Alcohol, Tobacco, Firearms and Explosives Association of Retirees (ATFAR) goes to a different location every year for a get-to-gather - newly named a Rendezvous. We have been as far as Hawaii, two cruises and in resorts all...

 Report
Helpful?
Thank Juanita R
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for your amazing review of your group's stay! We are all so happy that your group had a great time and we are all overjoyed that we will be seeing you all in the future! Our entire staff want to thank you, and especially Donnie, Becca ,Greg, Jennifer M.,Heather, April, and Priscilla at the front desk and Tara,...

Reviewed 2 weeks ago via mobile

The motel was clean and well maintained. They front desk staff was very friendly and helpful, especially Peggy Stinnett. The continental breakfast staff was excellent. The only drawback was parking because of an additional unit under construction.

 Report
Helpful?
Thank Don H
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

I appreciate you taking the time to review Country Cascades. The parking has been an issue but I am proud to say that the construction will be completed by the end of May and this will allow us to get all of our parking back to normal. I really enjoyed having your group here and look forward to many returns...

Loudon, Tennessee
Reviewed 3 weeks ago

Smoky Mountain Resorts Last week, we hosted a retirees get together at the Country Cascades Hotel in Pigeon Forge, Tennessee. When we first met Andrew Huskey and Missy Grooms, they showed that they sincerely wanted us to stay at the Country Cascades Hotel. They were professional but also very accommodating. Whatever we wanted and needed they either got it for...

 Report
Helpful?
Thank Raymond R
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

Thank you so much for all the nice comments. I am proud to work with each and everyone of our staff and of course we all like to go above and beyond for our guests. I enjoyed having your group in and listening to the many stories that I was told. I cant wait for you all to return and...

Reviewed 3 weeks ago

Reservations for three nights in one of the available suites. Terrible service. Not sure what kind of bugs but I got bitten several times during the night. The entire 7th floor smelled like an ashtray. Rooms not clean. Unfriendly staff - when I complained they were defensive and uncaring. Left after 2 nights, did not even ask for refund for...

 Report
Helpful?
1Thank VandeMeter
Madison Mills, Virginia
Reviewed 3 weeks ago

The staff at the hotel went out of their way to help us with anything. Heather Taylor, Shawnda Jordan, Priscilla Lozano, Betsy, Greg, James and Jennifer were very hospitable. They kept cookies, coffee and lemonade in the lobby 24-7. The hotel was located across the Island.

 Report
Helpful?
Thank anncp394
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for your review! We appreciate your feedback on your recent stay with us. The entire front desk staff especially appreciate you taking the time to mention them. We take pride in our guest service and hope that you come back to see us soon, and see our brand new tower of rooms called The Summit, along with our...

Reviewed 3 weeks ago via mobile

Stayed Easter weekend and thoroughly enjoyed ourselves. Hotel was in walking distance to restaurants and attractions. Pool area was nice. They are doing construction on a new hotel and mini water park. We will definitely be back to try that out. The rooms decent. Definitely worth what we paid. The breakfast is pretty good to be free! A warm meal...

 Report
Helpful?
Thank Heidi N
SmokyMountainResorts, Manager at Country Cascades, responded to this review

Thank you for taking the time to leave a review on your stay with us over the Easter weekend. Heather would like to thank you also for mentioning her. We are extremely proud to have her on our team, as she truly enjoys working with each and every guest, as does our entire staff. Construction on the new building, The...

Huntsville, Alabama
Reviewed 4 weeks ago

There are about 3 hotels we constantly stay at while in Pigeon Forge due to the location, and the help. This is one of them. However on this trip, we had no idea they were in the process of adding a new waterpark and new addition, The Towers, adjacent to the hotel. What a mess, but its progress and will...

 Report
Helpful?
Thank nanapoopy
SmokyMountainResorts, General Manager at Country Cascades, responded to this review

I appreciate your review of Country Cascades. I do apologize for the construction inconvenience but it will completed by Memorial Day and will include the water park as well as 98 new rooms. You will be glad to know that we have already addressed the door issue and we are in the process of changing out pillows. I am glad...

333 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (166)
Viewed
Dining (15)
Viewed
Pool/Beach Area (11)
Viewed
Business Centre/Function Rooms (1)
Viewed
View from Room (5)
Viewed
Hotel & Grounds (17)
Viewed
Room/Suite (34)
Viewed
Bathroom (3)
Viewed
Family/Play Areas (1)
Viewed
Other (79)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (146)
Viewed
Amenities (5)
Viewed
King Executive Suite (21)
Viewed
King Jacuzzi Celebration Suite (14)
Viewed
King with Accessible Roll - In Shower (17)
Viewed
Penthouse Suite with Two King Beds (28)
Viewed
Pool (17)
Viewed
Dining (10)
Viewed
The Hotel (18)
Viewed
Two Queen Room (16)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (21)
Viewed
Pool/Beach Area (2)
Viewed
View from Room (3)
Viewed
Bathroom (1)
Viewed
Room/Suite (5)
Viewed
Hotel & Grounds (3)
Viewed
Dining (6)
Viewed
Other (1)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Pigeon Forge hotels
0.3 km away
Arbors at Island Landing Hotel & Suites
1.3 km away
The Inn On The River
The Inn On The River
#2 of 90 in Pigeon Forge
2,120 reviews
0.9 km away
Clarion Inn Dollywood Area
Clarion Inn Dollywood Area
#5 of 90 in Pigeon Forge
2,335 reviews
Show Prices
Show Prices
Show Prices
3.8 km away
Creekstone Inn
Creekstone Inn
#28 of 90 in Pigeon Forge
984 reviews
2.2 km away
Ramada Pigeon Forge North
Ramada Pigeon Forge North
#23 of 90 in Pigeon Forge
1,691 reviews
0.6 km away
Margaritaville Island Hotel
Margaritaville Island Hotel
#8 of 90 in Pigeon Forge
1,228 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Country Cascades Outdoor Waterpark Resort is a 236 room non-smoking hotel. Featuring two major slide attractions, RiverChaser and RiverRun, as well as Splashaway Bay, a water activity center. ... more   less 

Additional Information about Country Cascades

Address: 204 Sharon Dr, Pigeon Forge, TN 37863-3219 (Formerly Country Inn & Suites Pigeon Forge)
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $116 - $466 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Cascades 2.5*
Number of rooms: 236
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Orbitz, Hotels.com, Hotwire, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com, HotelQuickly and HotelsClick so you can book your Country Cascades reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Country Cascades Hotel Pigeon Forge
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Hotel Style:
#8 Business Hotel in Pigeon Forge
#18 Romantic Hotel in Pigeon Forge
#18 Family Hotel in Pigeon Forge
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Country Cascades staff and other travellers.
16 questions
Ask a question

See all questions (16)

Questions? Get answers from Country Cascades staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sixth floor was great. Never heard anyone in the halls, very quiet.”
420douglasb, 21 May 2017 | Read review
“Our over 100 people were spread our through the hotel and I heard no complaint about any of the areas..”
JuanitaR101, 6 May 2017 | Read review
“Has regular rooms and suites.”
raymondr843, 4 May 2017 | Read review
“All rooms are good.”
DaveP261, 24 Apr 2017 | Read review
“It seemed like all rooms were good. Our room was on the side where we could view the mountain and that was nice.”
202nancym202, 20 Apr 2017 | Read review
5 of 5
Booking.com
US$99* /night
View Deal
getaroom.comUS$113
Expedia.comUS$99
TravelocityUS$99
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates