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Country Cascades Waterpark Resort

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Traveller (238)
Room & Suite (159)
Pool & Beach (53)
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Overview
  • Excellent55%
  • Very good27%
  • Average10%
  • Poor4%
  • Terrible4%
Travellers talk about
“the penthouse”(31 reviews)
“front desk”(201 reviews)
“summit tower”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
Jun. 5Jun. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,313)
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Traveller rating
696
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LanguageEnglish
696
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62
54
Show reviews that mention
All reviewsthe penthousefront desksummit towermissy groomsnew towerwafflesroom was cleanindoor poolhot tubcookiesenjoyed our staybiscuits and gravywater slidesthe breakfast areabreakfast staffthe entire staffgreat place to stay
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11 - 15 of 1,311 reviews
Reviewed 3 weeks ago

As a Travel Agent I have the capability of getting amazing rates anytime I travel. I was traveling with my two teenagers and found out that the Country Cascade "Waterpark" was open the last week of April when we were traveling. We booked the 2...More

Thank SHIPY2010
Response from SmokyMountainResorts, General Manager at Country Cascades Waterpark ResortResponded 2 weeks ago

Thank you for taking the time to review our property, We greatly appreciate all guest feedback as we are always striving to provide the BEST EVER experience for our guest. I sincerely apologize that our property did not meet your expectations. We are in the...More

Reviewed 3 weeks ago

We are playing in a Baseball Tournament this weekend in Pigeon Forge. When looking for places to stay, I stumbled upon the Smoky Mountain Resorts and luckily found Missy Grooms the Group Sales Specialist. The entire experience has been seamless from bookings, rates and notifications....More

Thank gvsteve
Response from SmokyMountainResorts, General Manager at Country Cascades Waterpark ResortResponded 3 weeks ago

Thank you for taking the time to provide us a review. Missy in sales is a great asset to us and absolutely goes above and beyond for her guest! I am certain your team will thoroughly enjoy our hot breakfast and hopefully having the most...More

Reviewed 3 weeks ago

I haven't even stayed yet but wanted to commend the incredible customer service I have received from their Group Sales Manager, Missy. We are coming for a baseball tournament in June and needed a block of rooms. Missy has been wonderful from the initial phone...More

1  Thank SavMark
Response from SmokyMountainResorts, Manager on Duty at Country Cascades Waterpark ResortResponded 3 weeks ago

Thank you so much for your kind words in regards to Missy in Group Sales! She is certainly an asset to our team here and we are thrilled you agree! We look forward to having your group here with us, and thank you for choosing...More

Reviewed 4 weeks ago via mobile

Life guard Jessica made this trip incredibly enjoyable. Only downside was the the young blonde girl in concessions was absolutely rude... would recommend. Next time I will certainly be bringing my family with me so they can enjoy the fun as well.More

1  Thank CountryBumpkin96
Response from SmokyMountainResorts, General Manager at Country Cascades Waterpark ResortResponded 4 weeks ago

Thank you for taking the time to review our property. We greatly appreciate our guest feedback as we are always striving to provide our guest with the BEST EVER experience while they are here with us. I am very happy to hear that Jessica made...More

Reviewed 4 weeks ago

My husband and I stayed here for our anniversary trip. The new building with the balcony rooms were an excellent choice. Enjoyed sitting on the balcony and looking at the mountains. The bed was very comfortable. The room was very clean. There was a refrigerator,...More

1  Thank TonyaR434
Response from SmokyMountainResorts, General Manager at Country Cascades Waterpark ResortResponded 4 weeks ago

Thank you Tonya for taking the time to review our property. I am thrilled to hear that you and your husband had such a wonderful trip. I am even more excited that you chose to share your anniversary with us! We are always striving to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$98 - US$307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Pigeon Forge
#17 Family Hotel in Pigeon Forge
#18 Romantic Hotel in Pigeon Forge
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$98 - US$307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Pigeon Forge
#17 Family Hotel in Pigeon Forge
#18 Romantic Hotel in Pigeon Forge
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (238)
Room & Suite (159)
Pool & Beach (53)
Dining (33)
Family and Play Areas (5)
Amenities (5)
Business Centre & Event Rooms (1)
Questions & Answers
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Heather L
May 11, 2018|
Answer
Response from james_cagle14 | Reviewed this property |
Sorry, I do mot know. I'm sure if you call them directly, they can tell you.
0
Votes
Anthony E
March 11, 2018|
Answer
Response from SHIPY2010 | Reviewed this property |
We just left yesterday, April 28th and they were still under renovations.
0
Votes
Rdrenn
March 11, 2018|
AnswerShow all 6 answers
Response from SUSAN T | Reviewed this property |
I was also told it was for guest only. It is a small park but the lines of course are shorter. It seemed like a really nice water park. The children I saw were having a blast!
1
Vote
Room Tips
"Waterpark so lots of kids and family oriented"
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"If you are coming with a group, contact Missy Grooms."
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"Balcony rooms with a mountain view offer a quiet, peaceful view."
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"All the room have some sort of view, but the North East side you can see the island attractions."
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