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Country Cascades Waterpark Resort

1,278 reviews
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Traveller (230)
Room & Suite (153)
Pool & Beach (53)
Overview
  • Excellent54%
  • Very good28%
  • Average10%
  • Poor4%
  • Terrible4%
Travellers talk about
“the penthouse”(31 reviews)
“front desk”(197 reviews)
“missy grooms”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Rooms
Mar. 5Mar. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,278)Write a Review
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Traveller rating
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LanguageEnglish
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Show reviews that mention
All reviewsthe penthousefront deskmissy groomswafflesroom was cleanindoor poolhot tubcookiesenjoyed our staygreat staybiscuits and gravysmoky mountainthe breakfast areafree breakfastbreakfast staffthe entire staffthe main drag
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211 - 215 of 1,276 reviews
Reviewed 13 January 2017

Country Cascades was the best from reservations all the way to check out. When I phoned, Colton Reynolds was very patient and kind. He made my reservation with the best price I have ever had in the Smokies. Upon arrival, Josy Hand and Greg helped...More

Thank nrfb
Response from SmokyMountainResorts, Guest Relations Manager at Country Cascades Waterpark ResortResponded 14 January 2017

Thank you so much for your review and for choosing Country Cascades. We work hard to meet the needs and exceed the expectations of our guests. We look forward to having you stay with us again soon.

Reviewed 6 January 2017

We stayed at Country Cascades Pigeon Forge Tennessee from Dec.27 to Dec 31 2016.The staff was great ,very helpful.Thank you Dennis Le Moine ,Rachel Trotter and Becca Skinner..And thank you to the breakfast staff..We didn't catch their names but they we very helpful and made...More

Thank ebear62
Response from SmokyMountainResorts, Guest Relations Manager at Country Cascades Waterpark ResortResponded 14 January 2017

Thanks so much for your review. I am delighted to hear that the staff was helpful to you during your stay. We look forward to seeing you again!

Reviewed 3 January 2017

Booked the room direct through the hotel website and used AAA discount. Booking process was easy. When booking you pay a one nights deposit and then the rest after your stay is completed. Upon arrival, we were greeted by two very helpful employees...Rachel and Becca....More

1  Thank musicguy8
Response from SmokyMountainResorts, Guest Relations Manager at Country Cascades Waterpark ResortResponded 14 January 2017

Thanks so much for your review of Country Cascades. We are delighted to hear that you enjoyed your stay and that you found our staff helpful. We strive to make each guests experience from check-in to check-out. We hope that your plans bring you back...More

Reviewed 1 January 2017 via mobile

From the beginning of our stay to the end was very pleasant, being African American the Staff and Guest was very warming to my Family. I would like to thank by name the staff that was extremely helpful to us,Becca Skinner,Rachel Trotter,and i haven't forgotten...More

2  Thank John M
Response from SmokyMountainResorts, Guest Relations Manager at Country Cascades Waterpark ResortResponded 14 January 2017

We are delighted to hear that your stay went well. The desk staff want to thank you for mentioning their kindness. The staff enjoyed having your family stay with us and we look forward to having you join us again.

Reviewed 1 January 2017 via mobile

We had a great time in the Pigeon Forge area. The hotel was everything we expected and more. The indoor pool was a hit with my 5 year old. The room was in good shape and the only thing I would add is to have...More

1  Thank bossman986
Response from SmokyMountainResorts, Guest Relations Manager at Country Cascades Waterpark ResortResponded 14 January 2017

Thanks so much for your review. It is always good to hear that our guests are treated well. Becca and Rachel are great and alway work to treat each guest as if they were family. We are looking to expand our channel offerings as the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$64 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Pigeon Forge
#17 Family Hotel in Pigeon Forge
#18 Romantic Hotel in Pigeon Forge
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$64 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Pigeon Forge
#17 Family Hotel in Pigeon Forge
#18 Romantic Hotel in Pigeon Forge
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (230)
Room & Suite (153)
Pool & Beach (53)
Dining (33)
Family and Play Areas (5)
Amenities (5)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
erinpearce83
11 January 2018|
AnswerShow all 4 answers
Response from SmokyMountainResorts | Property representative |
Hello everyone.. The water park here at Country Cascades is set to open on March 9th. This will depend on weather but the large outdoor pool and the Splashaway Bay area will be heated. Thanks - Donnie, Facilities Manager
0
Votes
tammiem721
2 October 2017|
AnswerShow all 3 answers
Response from SmokyMountainResorts | Property representative |
I apologize but we dont allow pets at our property. However, our sister property, The Ramada South in Pigeon Forge, has pet friendly rooms.
0
Votes
lee h
12 September 2017|
AnswerShow all 3 answers
Response from SmokyMountainResorts | Property representative |
Good Afternoon. Thanks for the question concerning the water park here at Country Cascades. The water here in the water park is heated to 82 degrees, except for the slide. The anticipated closing date for the water park is... More
0
Votes
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Room Tips
"Look elsewhere."
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"We had a king size bed in the original building."
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"If you have small kids get your room in the main tower, where pool is located."
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"We were on the 5 floor"
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