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Mountain Vista Inn & Suites

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261 Reviews from our TripAdvisor Community

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There are newer reviews for Mountain Vista Inn & Suites
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Showing 261: English reviews
Cleveland, Virginia
Reviewed 30 September 2015 via mobile

This hotel needs to be remodeled and updated badly. We looked at three different rooms and decided to get our money back. The furniture was very old and not very clean. There was black mold on the side of the couch, paint all over the bath tub, stinks bugs all in the room, and trash on the table that had...

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3Thank laneysmom093011
Reviewed 9 September 2015 via mobile

While we were glad to get a last minute booking because of a bad experience at another place. We were disappointed with the room. The toilet leaked and they gave us towels instead of compensation, we were then moved to another room, no iron, hole in ceiling, exhaust fan not working,carpets ripped. We were however pleased with the separate rooms....

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3Thank naetia86
Newport, Tennessee
Reviewed 8 September 2015

We reserved a SPECIFIC room a MONTH IN ADVANCE, given a price of $59.99, when we got there they had already given our room away, tried to give us a Much Smaller room & RAISED THE PRICE from $59.99 to $99.99 a night!!!!

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2Thank JARI3815
Spartanburg, South Carolina
Reviewed 29 August 2015 via mobile

I didn't appreciate the attitude that we got when checked in. The girl at the front desk was more interested in smoking a cigarette, and talking with people hanging around the hotel. We didnt get any directions to were we could get to our room. There were recliner chairs and ice machine laying all around the outside of the hotel....

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5Thank Tara S
Chattanooga, United States
Reviewed 24 August 2015

When we arrived, the first thing we noticed were all of the televisions lying in the grass beside the hotel. I then went to check in and the front desk clerk gave me 3 different room keys so that I could check out the rooms before committing to stay. We were all tired and had multiple vehicles, so we decided...

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3Thank Lora E
Morgantown, West Virginia
Reviewed 15 August 2015 via mobile

We needed a hotel after driving all day from Louisiana. This one had rooms. We know why now. Very much in need of renovations. Wouldnt stay here again. The good things was the woman at the desk was very friendly when I asked for more towels. The view of the ferris wheel was beautiful from our window. Keep searching for...

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5Thank Jessica J
Jasper
Reviewed 28 July 2015 via mobile

This place was okay, definitely not the best place I've stayed. I hated that there wasn't any parking close to the building! The bed was comfortable though. For the price it was okay, I liked that you could separate the rooms but i didn't like that it was so closed in.

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1Thank Alicia E
Reviewed 23 July 2015 via mobile

They did not give us the room we booked . Then tried putting us in other rooms that the furniture was broken, holes in the walls etc. This place needs to be condemned. Never in my life have I stay at a place this nasty and run down.

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5Thank jammauldin
Reviewed 13 July 2015 via mobile

We had to stop for tonight for rest. Only hotel at three in the morning willing to give us a discount. We ended staying to Tuesday morning. Its in the heart of pigeon forge and can see the skywheel from room. Within walking distance of the lumberjack feud dinner show

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3Thank Bigbratamanda
Kokomo, Indiana
Reviewed 12 July 2015

Holes in the wall. Holes in the ceiling. No wifi, regardless of you're told on the phone, rooms are terrible. Unkempt, dirty just gross! Management will not work with you in any way. They will, however, lie and tell you that whatever problem you relay to them is the first they had heard of it. Then, later, tell you they...

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5Thank Jay M

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Free Breakfast

Additional Information about Mountain Vista Inn & Suites

Address: 2647 Parkway, Pigeon Forge, TN 37863-3213 (Formerly Family Inns of America - Twin Malls)
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $66 - $372 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Mountain Vista Inn & Suites 2.5*
Number of rooms: 58
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Also Known As:
Family Inns Of America - Twin Malls Hotel Pigeon Forge
Family Hotel Of America
Family Hotel Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from Mountain Vista Inn & Suites staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Mountain Vista Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a king suite on the 7th floor, awesome views”
 of 5 bubbles mrsballengee, 4 Dec 2016 | Read review
“The penthouse suite is filthy and the carpet needs to be burned.”
 of 5 bubbles KarenB4782, 26 Nov 2016 | Read review
“Suites are not worth paying the extra.”
 of 5 bubbles upushugo, 8 Nov 2016 | Read review
“The whole place is a DUMP!!”
 of 5 bubbles 355suen, 19 Jul 2016 | Read review
“Ask for a room on the 5th floor or above. You can see the city and the big wheel. It is all lite up at nite time. Really nice.”
 of 5 bubbles DPYBrown, 15 Jul 2016 | Read review
5 of 5
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