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Traveller (198)
Room & Suite (105)
Pool & Beach (15)
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Overview
  • Excellent31%
  • Very good34%
  • Average18%
  • Poor8%
  • Terrible9%
Travellers talk about
“bluegreen owners”(18 reviews)
“bedroom deluxe”(16 reviews)
“full kitchen”(27 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
3 Star Hotel
All hotel details
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Reviews (399)
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398 results
Traveller rating
124
128
74
35
37
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Time of year
LanguageEnglish
124
128
74
35
37
Show reviews that mention
All reviewsbluegreen ownersbedroom deluxefull kitchennice resortindoor poolwasher and dryerhot tubpots and pansworking orderthe main stripnice staythe smoky mountainsgas fireplacepool tablebgapplianceslaundry
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1 - 5 of 398 reviews
Reviewed 1 week ago

I would definitely not recommend this resort we stayed in bldg. 7 rm 7502 for 3 adults it was so small when you opened a door you couldn't walk around it. bathtub was dirty upon arrival. all doors squeaked and lower draw on an old...More

Thank Lorraine O
Response from BluegreenCares, Manager at Laurel Crest at Laurel CrestResponded 5 days ago

Hello Lorraine O, Thank you for sharing your review of Laurel Crest. We are very sorry to hear that you did not enjoy your stay but appreciate the feedback you have provided. Thank you.

Reviewed 1 week ago

We enjoyed our stay at Laurel Crest and loved the fact that it was close to all the things we love to do in the Smoky Mountains. The pools were very nice and the views from the resort were beautiful. The only drawback was the...More

Review collected in partnership with RCI
Thank Nancy D
Response from BluegreenCares, Manager at Laurel CrestResponded 1 week ago

Hello Nancy D, Thank you for staying with us at Laurel Crest. We are so pleased that you enjoyed our property and our location! We hope you will stay with us again soon!

Reviewed 2 weeks ago via mobile

This place is ridiculous. We travel extensively during the year and have never encountered a place like this. Checked in late last night and came back into our rooms today and the keys wouldn’t work. THIS IS HOW THEY TRY TO TRAP YOU. When we...More

3  Thank Trvlsallthetime
Reviewed 2 weeks ago

Great location and easy access to all area shows including Dollywood , The Island where Paula Deen's restaurant and store is located, Cade's Cove, a drive through Smoky Mountains, or just relaxing at the resort. Nice linens and comfy bed. A great place with activities...More

Review collected in partnership with RCI
Thank jimmyandvicky
Response from BluegreenCares, Manager at Laurel CrestResponded 2 weeks ago

Hello jimmyandvicky, Thank you for staying with us at Laurel Crest. We are happy to hear that you and your family enjoyed your stay with us and that you could experience all the area has to offer! We hope you will stay with us again...More

Reviewed 2 weeks ago via mobile

My family and I stayed in unit 9207 & 9208 and complained to night security and day manager that there was partying going on in room 9206 from 1am till 5 am each day, and in the evening a horrible skunk smell would fill our...More

Thank Susieway78
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Laundry Service
Concierge
Self-Serve Laundry
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$168 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Pigeon Forge
#5 Green Hotel in Pigeon Forge
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$168 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Pigeon Forge
#5 Green Hotel in Pigeon Forge
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (198)
Room & Suite (105)
Pool & Beach (15)
Dining (3)
Family and Play Areas (3)
Questions & Answers
Ask a question
pmditri
January 2, 2018|
Answer
Response from Kari S | Reviewed this property |
Yes, there were washers and dryers. When you check in make sure and ask for a room that was recently renovated. The rooms that were not had very old equipment. Hope this helps.
1
Vote
debbies00
November 3, 2017|
AnswerShow all 2 answers
Response from Marty L | Reviewed this property |
I believe the only difference is the amount of available square footage. If you are a Bluegreen timeshare owner, the deluxe will cost you more points per day. I'd visit either Laurel Crest's or Bluegreen's to look at the... More
0
Votes
ARidge1
May 3, 2017|
AnswerShow all 3 answers
Response from safetypro5 | Reviewed this property |
We were at Laurel Crest over Labor Day 2017 and stayed in a very outdated unit and will not return (review posted 9/6/17). Look to Mountain Loft instead.
0
Votes
Room Tips
"We like the highest floor available - best view. We prefer the Delux Villa because it has two sinks and..."
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"Very nice and spotless"
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"Call ahead and request not a basement room"
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"Go for a two bedroom for larger beds"
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