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The Inn at Christmas Place

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The Inn at Christmas Place
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1,980 Reviews from our TripAdvisor Community

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Trenton, Ohio
Reviewed yesterday NEWvia mobile

This Is By Far The best hotel we have ever been to! The staff is always very welcoming, and it really does feel like coming home! Our kids look forward to the trip every year and it's the only place we stay when we visit. The outdoor pool is amazing, the breakfast is better than just about any restaurant, and...

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Thank Nicole B
NJ
Reviewed 4 days ago NEW

The location is great. Most of the main attractions are very close-by. The rooms are spotless. The hotel is decorated in beautiful Christmas motif. Santa gives singing concerts with cookie and milk to follow. There is a marshmallow roast on some nights. I can't say enough about how beautifully the hotel is decorated. Staff are friendly and very helpful! I...

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Thank monlo
Chattanooga, Tennessee
Reviewed 5 days ago NEWvia mobile

The moment you walk into the Christmas Inn you feel surrounded by Christmas in the warmth of Home. You greeted by friendly staff. Then sent to your room with exceptionally soft beds. The entertainment listening to Santa saying and visiting with Mrs. clause is a plus! They have a great breakfast and an indoor pool for the kids!

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1Thank MR0senberg
Brielle, New Jersey
Reviewed 1 week ago via mobile

This hotel is truly a gem. We just stayed here over Easter weekend in April (family of 5, 3 boys age 5-10) and everyone just loved this place. The Swiss chalet look is incredibly charming, the hotel staff is exceptionally friendly, the Christmas theme is beautifully done and we loved the Christmas music playing throughout the hotel. Amazing special touches...

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2Thank shankats
South Carolina
Reviewed 1 week ago

My family decided to take a quick 1 night trip to the Smokey's during spring break. I have been eyeballing this hotel for years now. It was a bit more than I would usually spend but we weren't just paying for a bed to sleep in, we were paying for an experience. It was such a treat and I don't...

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4Thank vangogh107
Reviewed 1 week ago

I cannot think of anything negative to stay at this hotel.. it is PERFECT! Best service, rooms, decorations, breakfast, pools... everyone and everything was perfect! The doormen were the best and go above and beyond. The hotel is so clean and the beds/pillows are so comfortable! We will be back!

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Thank KatieB0210
Reviewed 1 week ago via mobile

We visit Pigeon Forge a lot. We've wanted to stay here, but it's a little pricey compared to the others, so I felt like I couldn't justify the cost. I caught the spring break deal and got 20% off, so I bit the bullet and booked it. Now I know better. The price is completely justified. I don't even know...

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Thank Aaron H
Hoboken, New Jersey
Reviewed 1 week ago

There are not enough wonderful things to say about this hotel. From the minute you pull up and see the twinkling lights above the front door you know you're in the most comfortable and happy hotel you've ever stayed at. The front desk staff is just the nicest and willing to help with absolutely anything. Everything in the hotel is...

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Thank Christine T
Reviewed 1 week ago

If you like Christmas (who doesn't?), and staying in a very nice hotel with customer service oriented staff, this is the place for you. From the doormen that greet you, to story time with Santa, they make you feel right at home. The breakfast buffet is amazing (try the made to order omlettes). Kids will find wonder around every corner,...

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Thank David R
sc
Reviewed 1 week ago

We recently returned from another family vacation at the Inn at Christmas Place. We were fortunate to stay in Santa's Suite and also had the adjoining room. Wow, the room is amazing, we took pictures of our grandchildren sitting in Santa's special chair. The room is beautiful!! We love the Inn and it is always the perfect vacation, from the...

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Thank msgsc

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
With the old-world charm and elegance of a picturesque Bavarian hotel, The Inn at Christmas Place is your number one destination for a memorable experience. Located just across from its namesake, The Incredible Christmas Place, The Inn offers many unique features, including year-round Christmas decor and beautiful, themed suites. Performances by a two-story glockenspiel, outstanding amenities, and our friendly staff make The Inn at Christmas Place your place to create memories to last a lifetime. ... more   less 

Additional Information about The Inn at Christmas Place

Address: 119 Christmas Tree Lane, PO Box 958, Pigeon Forge, TN 37863
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $209 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Inn at Christmas Place 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
The Inn At Christmas Place Hotel Pigeon Forge
Hotel At Christmas Place
At Christmas Place Hotel
Hotel Style:
#1 Romantic Hotel in Pigeon Forge
#1 Family Hotel in Pigeon Forge
#3 Green Hotel in Pigeon Forge
#12 Business Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from The Inn at Christmas Place staff and other travellers.
23 questions
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car2chief Charlestown, Indiana Reviewed this property
Helpful answer
4
Votes
Not as helpful

The inn at Christmas. We have stayed at hotels around the globe and this is the cleanest hotel we ever stayed at. The kids will love this place

7 months ago
joancollins69
8 months ago
Sawdust_Sammy Navarre, Florida Reviewed this property
Helpful answer
3
Votes
Not as helpful

Dollywood is quick easy access from this hotel. a left out of the hotel onto Christmas Tree Lane. Teaster Lane to Veterans Parkway (Hwy 449) Turn onto McCarter Hollow Road. This will allow you to avoid getting onto the main parkway through Pigeon Forge (Hwy 321). Traffic along this route is usually moving well. Hwy 321 can be stop and go traffic.

If you have questions, ask anyone at the hotel desk, they are always happy to help.

8 months ago
Matthews, North Carolina
JanetDonaldson Pigeon Forge, TN Property representative
Helpful answer
1
Vote
Not as helpful

Lindsey, congratulations on your upcoming wedding!

There is no limit as to how long you can stay - however, if you're not able to book 5-7 days, it likely means that the room the computer is trying to assign to you has been reserved for a part of your time frame. Rather than booking on line, you should call and speak with a reservationist - we should be able to work out a way to accommodate your dates.

Call 1-888-465-9644.

We don't have room service, as we do not have a restaurant on the property. Our fabulous breakfast is included with the room, of course! There are several good restaurants all around the hotel, and some that will deliver to the hotel. Our concierge will be able to help you with that.

Best regards,

~Janet Donaldson

Marketing Director

The Inn at Christmas Place

over a year ago
Texas
JanetDonaldson Pigeon Forge, TN Property representative
Helpful answer
2
Votes
Not as helpful

We do have handicap-accessible rooms and are fully ADA compliant; however, these rooms all have one king bed, not two queens. Our standard double-queen rooms can be tight for a wheelchair, but if you could do it, we have suites that are quite commodious. You should call reservations and talk through your needs with our team, and we'll find the best room to suit your needs.

Santa performs for our guests three nights a week and greets guests at breakfast several mornings a week. In December and July, we have extra daily activities and Santa, Mrs. Claus, Rudolph, or another Christmas character at every breakfast!

We also have a lift at our pools for handicap access, so your son should be able to enjoy every aspect of his stay at the hotel. We hope you'll come for a visit soon - be sure you check out our specials page for additional deals - TripAdvisor won't let us post a link, but we are easy to find - type InnAtChrismtasPlace between the usual letters, and then look for the Specials link on the page.

Merry Christmas and Happy New Year!

3 months ago
JanetDonaldson Pigeon Forge, TN Property representative
Helpful answer
2
Votes
Not as helpful

Yes, you can - if we have unbooked rooms, our bellmen will even give you a tour. We offer activities only for registered guests from time to time, and a visitor would not be able to participate in those, but otherwise the hotel is open - and it is fun to just enjoy our two lobbies, 12-foot Christmas trees, fireplaces, and all the other decorations about the hotel!

6 months ago

See all questions (23)

Questions? Get answers from The Inn at Christmas Place staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room overlooking the pond and garden. A balcony is a nice addition.”
monlo, 22 Apr 2017 | Read review
“We have stayed many times and all the rooms are great. The décor is beautiful. We were able to stay in Santa's Suite, wow...amazing!”
msgsc, 14 Apr 2017 | Read review
“We like the rooms with the courtyard balcony view.”
890donm, 8 Apr 2017 | Read review
“Courtyard views are the best”
506garyr, 5 Apr 2017 | Read review
“Ask for courtyard balcony on the 3rd floor, since 2nd floor is ground level.”
72rhondas, 31 Mar 2017 | Read review
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