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BEST WESTERN Toni Inn

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BEST WESTERN Toni Inn
BEST WESTERN Toni Inn
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1,033 Reviews from our TripAdvisor Community

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Showing 1,029: English reviews
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Summerville, South Carolina
Reviewed yesterday NEW

The hotel was extremely clean, the staff were totally helpful and room was clean with a very impressive bathroom. Location of the hotel was perfect with regard to distance to attractions, shopping and restaurants. The breakfast was one of the best we've experienced in our travels!

Review collected in partnership with Best Western
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Thank rbarnett2015
South Carolina
Reviewed 3 days ago NEW

This was our 3rd or 4th time staying at the Toni Inn. The room was very clean. We like the location. Beds are a little hard and I end up with a hurting back. Other than that, very good stay and we will be back.

Review collected in partnership with Best Western
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Thank Angie C
Russell Springs, Kentucky
Reviewed 6 days ago NEW

We were very pleased with this hotel! The most important thing to us was the cleanliness. The breakfast was great and the kids loved the pool. It was also nice that we were able to walk across the street to Dixie Stampede!

Review collected in partnership with Best Western
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Thank egnew
Burlington, Kentucky
Reviewed 1 week ago

My friend and I were visiting Dollywood and stayed here. Everything was wonderful and I would definitely go back. The breakfast was very good. The room was very comfortable and clean. We found many shops and attractions in walking distance.

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Helpful?
Thank pamelab98631
Olive Branch, Mississippi
Reviewed 1 week ago via mobile

Not bad for what you pay. Front desk staff was nice. Most of all the housekeeping staff spoke to you. There was a Maintenace man that check to make sure we got into the room. The 2 ladies working the breakfast area on Saturday were very rude, and Unhelpful. It seemed as if they could not keep up with the...

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Helpful?
Thank rainwater3
Loganville, Georgia
Reviewed 1 week ago

Rude employee's wifi was unusable as for it was very slow. Had maintenance come to our room to fix something and then he started to questions or ethnicity asking if we are from Mexico. We are Mexican American doesn't mean we come from another country.... Very displeased with this best western franchise!! Unless they can make up for my stay...

Review collected in partnership with Best Western
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Helpful?
Thank joellenr2598
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for taking the time to let us know about your stay. I want to apologize for what you experienced with our maintenance department, and I want you to know that this is something we take very seriously, and please know we will be investigating this fully. We would love to discuss this further, but due to the nature...

Reviewed 1 week ago

Great hotel for the money. Plenty of room and beds were very comfortable. Stayed upstairs facing the indoor swimming pool. A little noisy but not unbearable. Parking was kinda tight but then again most places up there are. All in all had a great trip and enjoyed our stay

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Helpful?
Thank Jessie C
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for taking the time to write such a great review. We love hearing when our guests enjoy their stay, and it sounds as if you did just that. We would love for you to come back and visit us again. Once again, thank you for the great review.

Galloway, Ohio
Reviewed 1 week ago

Great value for the stay and location with its offerings. Just outside of Gatlinburg with plenty to do in Pigeon Forge. We used to stay at Best Western Twin Islands in Gatlinburg for the last 5 years, but they demolished it in the fall of 2016 to make way for a Margaritaville (not happy about that move)! We found Toni...

Review collected in partnership with Best Western
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1Thank 989stevene
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for taking the time to write such a great review. We are happy that you decided to stay with us, and we are also sad about the Twin Islands property closing as well. They have always been a great sister property, and we will miss them. We would love to have you back to stay with us again,...

Kewaskum, Wisconsin
Reviewed 3 weeks ago

Ok- it was busy time and we were there for one night. Room was clean but it was very noisy. to be expected in a tourist town. Clean is the main thing people are looking for. Beds were comfortable. Small breakfast included- most places did not.

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Helpful?
Thank Sandi F
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for taking the time to let us know about your stay. I will pass along your compliments to our housekeeping staff, and I would also like to apologize for the noise issues you experienced. Hopefully you can make it back for more than one night so that we can improve upon your original impression of our property. Once...

Kentucky
Reviewed 3 weeks ago

Workers made a lot of noise they laugh at you didn't care about your well being. Desk clerk didn't want to make anything better. Beds were hard as a rock. Overall experience was horrible. Will never stay there again

Review collected in partnership with Best Western
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2Thank 361amelias
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for taking the time to let us know about your stay. I would like to apologize for the experience you had with our employees. Customer service is something we take very seriously, and we will definitely be investigating this situation. We would love another opportunity to show that this is not our customer service standard, and we hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The very finest in accommodations are right in the heart of Pigeon Forge and the Great Smoky Mountains. Our ideal location in the foothills of the Great Smoky Mountain National Park is only 10 miles from the Sugarlands Welcome Center entrance. Outlet Shopping centers are just minutes away and a very convenient drive or trolley ride from us. For that special occasion, romantic weekend or well planned family vacation, Best Western Toni Inn in Pigeon Forge offers a variety of hotel accommodations and amenities sure to please all travelers. Free Hot Continental Breakfast • Family Rooms • Whirlpool Rooms • Non-Smoking Rooms • Queen and King Beds • In-room Coffee Makers, Microwaves and Small Refrigerators • Hairdryers • Flat Screen Televisions • Free Premium Movie Channel & Wireless Internet • Heated Indoor and Outdoor Swimming Pools and Hot Tubs. ELEVATOR. ... more   less 

Additional Information about BEST WESTERN Toni Inn

Address: 3810 Parkway, Pigeon Forge, TN 37863-3816
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $76 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Toni Inn 2.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
Best Western Toni Hotel Pigeon Forge
Best Western Pigeon Forge
Pigeon Forge Best Western
Hotel Style:
#21 Family Hotel in Pigeon Forge
#24 Romantic Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Toni Inn staff and other travellers.
14 questions
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Toronto
9 months ago
over a year ago
10 months ago

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Questions? Get answers from BEST WESTERN Toni Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room toward the back where you park”
 of 5 bubbles 281sandif, 2 Feb 2017 | Read review
“they have a lot of newer buildings across the country. Check it out.”
 of 5 bubbles hootowl1944, 19 Jan 2017 | Read review
“The rooms with pool access are great for winter month stays. Location of hotel is excellent!”
 of 5 bubbles NicoleC18, 19 Jan 2017 | Read review
“Be careful about getting a room by the pool because of the pool smell.”
 of 5 bubbles RealityEngaged, 2 Jan 2017 | Read review
“First floor accessibility was great!”
 of 5 bubbles HenryEE, 7 Dec 2016 | Read review
5 of 5