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Best Western Toni Inn

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Traveller (105)
Room & Suite (106)
Storyboard
Overview
  • Excellent47%
  • Very good34%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“dixie stampede”(116 reviews)
“indoor pool”(130 reviews)
“texas roadhouse”(33 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Offers from Best Western Toni Inn
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Special Offer: BOOK DIRECT & SAVE
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Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,363)
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Show reviews that mention
All reviewsdixie stampedeindoor pooltexas roadhouseroom was cleanwaffleshot tubwould stay here againthe breakfast areabiscuits and gravygreat place to staycontinental breakfastthird floorparking lotstaff was very friendlytrolley stopenjoyed our staystay in pigeon forge
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191 - 195 of 1,359 reviews
Reviewed 2 August 2017 via mobile

Room was very clean. Okay breakfast. Refrigerator didn't work. Request made that morning when we left for the day around 9 and they still hadn't fixed it when we got back at 6:30 that night. Friendly staff.More

Thank Paula H
Response from BestWesternToniInn, Front Office Manager at Best Western Toni InnResponded 3 August 2017

Thank you for taking the time to let us know about your stay. I would like to apologize for your refrigerator not being repaired. I am sure it fell thru the cracks on a busy day, but please know that we will get with our...More

Reviewed 28 July 2017

we had a leisure stay and just wanted a couple of days peace and quiet and to be by a pool and we were so pleased as we always are when we stay at Toni Best Western..It is our go to hotel and would never...More

Review collected in partnership with Best Western
Thank 319pattiv
Response from BestWesternToniInn, Front Office Manager at Best Western Toni InnResponded 31 July 2017

Thank you for writing such a wonderful review! We love hearing that we are your go to hotel, and we look forward to many more visits in the future. Thank you for your business over the years.

Reviewed 27 July 2017

Have always enjoyed the Toni, we used to stay here when our children were teenagers and we were going to Dollywood. Has been several years, we.brought our grandchildren for the first time. Automatically booked at Toni even though it had been years. The lady at...More

Review collected in partnership with Best Western
1  Thank belinda a
Response from BestWesternToniInn, Front Office Manager at Best Western Toni InnResponded 31 July 2017

Thank you for taking the time to write such a terrific review! We love hearing that you decided to stay with us after all these years, and it makes us even happy to hear you enjoyed your stay. We have recently added new team members...More

Reviewed 27 July 2017

The hotel was a hit with my family. The pools were wonderful and so was the staff. Our room did have some work that needed to be finished in the restroom area. No biggie though. There were plenty of places to eat within walking distance....More

Review collected in partnership with Best Western
1  Thank P753HYrebeccak
Response from BestWesternToniInn, Front Office Manager at Best Western Toni InnResponded 31 July 2017

Thank you for taking the time to write such a great review. We are happy to hear that our property was a hit with your family, and I will definitely pass along your compliments to our staff. We would love for you to come back...More

Reviewed 25 July 2017 via mobile

First thing: the youngman on duty July 23rd, needs etiquette training, and attitude training, and a lesson on his fellow businesses in Pigeon Forge. He sighed, rolled his eyes when presented with his employers on travel cards. I ask what I always ask every desk...More

Thank Janet S
Response from BestWesternToniInn, Public Relations Manager at Best Western Toni InnResponded 27 July 2017

Thank you for taking the time to let us know about your stay. I would like to first apologize for the poor customer service you experienced during check in. This definitely does not reach our service standards that we have set for our guests, and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$70 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Pigeon Forge
#24 Romantic Hotel in Pigeon Forge
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$70 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Pigeon Forge
#24 Romantic Hotel in Pigeon Forge
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (105)
Room & Suite (106)
Pool & Beach (40)
Dining (12)
Amenities (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Honu18071
20 April 2018|
Answer
Response from BestWesternToniInn | Property representative |
We do provide items such as oatmeal, fruit, cereals, and yogurt, and our water is completely safe to drink. Concerning recycling, our county officials provide a state of the art composting facility that recycles most items... More
0
Votes
torimadison13
18 October 2017|
AnswerShow all 4 answers
Response from JuliaHughes | Reviewed this property |
Yes. with valid credentials.
1
Vote
Room Tips
"Ask for main level room"
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"All good this place was nice"
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"we had a ground floor because i don't like steps"
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"See above description, but we think 3rd floor is quietest."
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