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BEST WESTERN Toni Inn

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BEST WESTERN Toni Inn
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1,085 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Toni Inn
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Showing 1,081: English reviews
Reviewed 13 April 2016 via mobile

We booked room online it was posted as smoke friendly and pet friendly, once we arrived it was a totally different story...so happy it wasn't to booked up or we would have been with out a place to stay

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Helpful?
Thank Okiedokie5696
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for taking the time to let us know about your experience. I apologize for any confusion on our smoking and pet policies. Our entire property is non-smoking and we do not allow pets. This has been our policy for several years, and it should be posted on any website associated with us. We would love to find out...

Bloomfield Hills, United States
Reviewed 11 April 2016

I hardly ever take the time to write reviews, good or bad but feel this hotel needs to be recognized for the outstanding service we experienced during our stay there. Everyone we encountered was helpful, friendly and happy to see us. The rooms were very clean, and as a matter of fact, much cleaner than the resort we were traveling...

Review collected in partnership with Best Western
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Helpful?
Thank Todd G
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for taking the time to let us know about your stay, and for writing such an amazing review! Our staff strives to provide the best customer in the area, and it sounds as though they accomplished that with you. I will pass along your compliments to our entire staff, and I will pass along your compliments on the...

Reviewed 11 April 2016

Had a pleasant experience at the hotel it had friendly staff arrived early stopped in before going to Dollywood said our room was ready and we could check in that was great!! We enjoyed the breakfast a couple of us enjoyed the hot tub and pool will be going back this year!!

Review collected in partnership with Best Western
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Helpful?
1Thank teresasI932JJ
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for taking the time to write such a wonderful review! Our staff does its best to accommodate early check in requests, and although we may not be able to accommodate everyone, I am glad we were able to meet your request. I will pass along your compliments to our breakfast staff, and we are definitely looking forward to...

Broadway, Virginia
Reviewed 8 April 2016

We had 2 rooms booked for 2 nights. Rooms were next to the indoor pool. There appeared to be a children's screaming competition that went on and on into late night. Both nights. It would be great if the motel would shut down the pool by 10 pm at the latest. The small breakfast room was packed, people came in...

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Helpful?
1Thank Jo N
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for taking the time to let us know about your stay. I apologize for your experience with the indoor pool noise and with the busy breakfast. During busier times, especially during spring break, we have a lot of younger guests that visit our area. Our indoor pool is very popular with those guests, and it can get loud....

Joplin, Missouri, United States
Reviewed 7 April 2016

Very nice hotel with a great room. 2 swimming pools, one inside and one outside, nice free breakfast, and very clean. Would stay here again. Has a trolley stop right out front. Very friendly staff. Great!!!

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Helpful?
1Thank Annie B
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for writing such an amazing review! We always love to hear when our guests enjoy their stay, and it sound as if you did just that. I will pass along your compliments to our staff, and we definitely look forward to your future visit. Once again, thank you for the great review!

Damascus, United States
Reviewed 7 April 2016

We decided to come a day early, so I called to try to get our room a day early but the hotel was booked. I found another hotel very close with an indoor pool, which is a must for my daughter. We thought about canceling our reservation and stay at the other hotel because I did not want to load...

Review collected in partnership with Best Western
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Helpful?
1Thank Jaime C
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for taking the time to write such an amazing review! We are glad that you decided to keep your reservations and stay with us, and we love that you also had no problems while you were here. We have been working on improving our hotel and it is always nice to hear when someone notices. Once again thank...

Greenwood, Indiana
Reviewed 5 April 2016

We found this hotel last minute, and had no reservations. Other hotels in the area were booked, and not friendly. This Best Western welcomed us warmly! We were able to get a great deal and a great room near the pool. The breakfast was delicious, and the room was spacious. Parking is accessible to whatever room you may have, and...

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Helpful?
1Thank tcjecummins
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for writing such a great review, and we are definitely happy you stumbled upon us as well. I will pass along your compliments to our staff, and we love that you enjoyed your stay. Next time give us a call ahead of time, and we will be happy to have a room waiting for you. Once again thank...

cincinnati, United States
Reviewed 3 April 2016

I thought this hotel was fantastic. The room was very nice. The breakfast was surprisingly good (they had a waffle maker that made awesome waffles.) The people at the front desk went above and beyond anytime we needed them. One of them even helped us with a school project we were working on. They had a pool and hot tub...

Review collected in partnership with Best Western
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Helpful?
2Thank Kevin N
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for writing such an amazing review! Our staff works hard everyday trying to provide the best customer service in town, and it definitely sounds as if they succeeded with you. I will definitely pass along your compliments to our entire staff, and we cannot wait until your next visit. Once again thank you for taking the time to...

Reviewed 2 April 2016 via mobile

This was a couple only no kid stay, so needless to say it was a pleasant one. Room was clean. Noise level virtually none except for traffic. Wifi was a Lil slow at times but served it's purpose. Bed was comfortable. We always stay in room 200 and it was as we left it last time. Only negative thing to...

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Helpful?
2Thank Katina L
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for taking the time to write such a great review. We always love to hear when our guests enjoy their stay, and it definitely sounds as though you did. We have been working with our service provider in finding ways to speed up our wifi, and hopefully we will have the slowness issues resolved real soon. Also, we...

Casstown, United States
Reviewed 1 April 2016

Friendly service, decent breakfast. My family loved the indoor pool area. In-room internet could use some looking in to. Bed was hard, and due to that I didn't get a good nights sleep. Great location at the edge of Pigeon Forge, and across from the Dixie Stampede. Would consider staying here again, with hopes of a more comfortable bed next...

Review collected in partnership with Best Western
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Helpful?
1Thank Joshua G
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for taking the time to let us know about your stay, and for writing such a great review. We apologize for the poor internet service you experienced, but please know we are working with our service provider in speeding up the internet service, and getting everything corrected. We would love for you to give us another chance, and...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The very finest in accommodations are right in the heart of Pigeon Forge and the Great Smoky Mountains. Our ideal location in the foothills of the Great Smoky Mountain National Park is only 10 miles from the Sugarlands Welcome Center entrance. Outlet Shopping centers are just minutes away and a very convenient drive or trolley ride from us. For that special occasion, romantic weekend or well planned family vacation, Best Western Toni Inn in Pigeon Forge offers a variety of hotel accommodations and amenities sure to please all travelers. Free Hot Continental Breakfast • Family Rooms • Whirlpool Rooms • Non-Smoking Rooms • Queen and King Beds • In-room Coffee Makers, Microwaves and Small Refrigerators • Hairdryers • Flat Screen Televisions • Free Premium Movie Channel & Wireless Internet • Heated Indoor and Outdoor Swimming Pools and Hot Tubs. ELEVATOR. ... more   less 

Additional Information about BEST WESTERN Toni Inn

Address: 3810 Parkway, Pigeon Forge, TN 37863-3816
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $104 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Toni Inn 2.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
Best Western Toni Hotel Pigeon Forge
Best Western Pigeon Forge
Pigeon Forge Best Western
Hotel Style:
#21 Family Hotel in Pigeon Forge
#24 Romantic Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Toni Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Toni Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go on expedia”
TommyC590, 10 Apr 2017 | Read review
“Maybe in your room early to a parking spot...”
caudill48125, 8 Apr 2017 | Read review
“ask for a room toward the back where you park”
281sandif, 2 Feb 2017 | Read review
“they have a lot of newer buildings across the country. Check it out.”
hootowl1944, 19 Jan 2017 | Read review
“The rooms with pool access are great for winter month stays. Location of hotel is excellent!”
NicoleC18, 19 Jan 2017 | Read review
5 of 5