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Staff was friendly. Conveniently located. Room was clean. Everything was functional and served it's purpose but could use some maintenance. spotty paint on ceiling repairs, no base board in bathroom, missing ceiling tiles in the lobby, paint peeling off in sheets in the pool area....More
Thank Joshua W
Response from HolidayInnPF, Guest Relations Manager at Holiday Inn Pigeon ForgeResponded 1 week ago
Dear Joshua W.
Thank you for taking the time to review your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We appreciate your comments about the aspects of our hotel that need repair and we...More
Beautiful lobby, clean and spacious room, friendly and helpful staff. Excellent amenities. In brief: all you'd want in a hotel, at a very reasonable rate. We didn't try the fitness room or the pool, but one can assume it is on the same high level...More
Response from HolidayInnPF, Front Office Manager at Holiday Inn Pigeon ForgeResponded 15 May 2017
Thank you for your kind review. We are pleased that you enjoyed your stay with us. I'll be sure to pass along your comments regarding our service and staff. Thanks again and we hope to see you next time you visit Pigeon Forge!...More
We have stayed at many Holiday Inn but this one needs work. First it took them 30 minutes to check me in even though all ready paid for. First room, not to clean plus the air conditioning was extremely loud. They tried to tell us...More
Response from HolidayInnPF, Guest Relations Manager at Holiday Inn Pigeon ForgeResponded 2 weeks ago
Thank you for your feedback regarding your recent visit at our hotel. We greatly appreciate your taking the time to bring these matters to our attention and apologize for any inconvenience you may have experienced. We appreciate the candid feedback we receive and...More
In town for the ihg vacation club sales tour. This hotel, though not the resort, is nice! Fantastic customer service. Clean, very nice housekeeping. Older rooms and yeah a little bit of paint peeling here and there. The beds were super comfy and location is...More
Rooms were a bit run down and restaurant service was very slow. Quiet though, and staff was friendly. Large tvs in room. Convenient to Dollywood. Lots of places to eat nearby. Reasonable value for the area.More
Response from HolidayInnPF, Guest Relations Manager at Holiday Inn Pigeon ForgeResponded 10 June 2017
It was our pleasure to have you as our guest! Thank you for taking the time to review your stay with us. I am pleased to hear that you enjoyed our quiet and convenient location and that our staff made you feel welcome....More
US$92 - US$181 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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I'm not sure what the issue is because your question or all that I see of it doesn't explain why you are concerned. I looked at reviews and am guessing perhaps bed bug issue. We stayed in August for a night and it was... More
I'm not sure what the issue is because your question or all that I see of it doesn't explain why you are concerned. I looked at reviews and am guessing perhaps bed bug issue. We stayed in August for a night and it was fine. Food for kids was free, pool area was nice though too much chlorine... And the rooms, while big were not as sparkly as some or most Holiday Inns --- however there are a lot of hotels in that area. If you are uncomfortable with something you saw or read. Change hotels. I can't imagine it would be that busy there at this time of year....
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"Try elsewhere for the money...come on Holiday Inn...step up your game here!!"