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Holiday Inn Pigeon Forge

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Traveller (151)
Room & Suite (116)
Pool & Beach (30)
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Overview
  • Excellent19%
  • Very good24%
  • Average29%
  • Poor16%
  • Terrible12%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (595)
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Traveller rating
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76
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117
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76
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All reviewsconference centerour room was spaciousfront desk staffthe main stripattractionstennesseetrolleyfireplace
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11 - 15 of 591 reviews
Reviewed 3 weeks ago via mobile

The staff was very nice and our room was very clean, a few stray hairs left by house cleaning on our towels (but that’s expected/sometimes). The location on the strip was almost perfect. It’s placed almost in the center of the strip which made navigating...More

Thank BRANDY H
Response from HolidayInnPF, Guest Relations Manager at Holiday Inn Pigeon ForgeResponded 2 weeks ago

Dear Brandy H, We are so happy to hear that you had a pleasant stay with us and how our location made it so convenient for you to enjoy the many attractions Pigeon Forge has to offer. Since your departure the renovations to our restaurant...More

Reviewed 4 weeks ago via mobile

Some amenities were not available as the property was under remodeling in their offseasons. Friendly staff, clean rooms, prompt service. Free breakfast was good, but could offer more seating with multiple events going on in the area.Would recommend!More

Thank pfeiffergrad03
Response from HolidayInnPF, Front Office Manager at Holiday Inn Pigeon ForgeResponded 4 weeks ago

Dear pfeiffergrad03, Thank you for your review and your kind words regarding our staff, rooms, service, and breakfast. We are pleased that our restaurant renovations are wrapping up soon and should solve the seating issue you mentioned. Thank you again and we can't wait to...More

Reviewed 11 March 2018 via mobile

My church and I visited and we were very pleased! The room service women, Mandy and her other colleague cleaned very well. She left a great note that we appreciated a lot. Lauren and Linda at the front desk were a very very big help...More

Thank Joshua M
Response from HolidayInnPF, Guest Relations Manager at Holiday Inn Pigeon ForgeResponded 14 March 2018

Dear Joshua M, It brings us such great pleasure to hear that you and your church were so pleased with your say with us! We truly appreciate your mention of our wonderful staff and I will be sure to pass along your kind words as...More

Reviewed 10 March 2018

This is a hotel that my family and I have stayed at multiple times in the past. When we booked using their website back in January, there was no mention of the pool or restaurant being closed. This left both of my young children very...More

Thank buf0rd21
Response from HolidayInnPF, Guest Relations Manager at Holiday Inn Pigeon ForgeResponded 4 weeks ago

Dear buf0rd21. We appreciate your kind mention of our wonderful housekeeping staff and I will be sure to pass along your comments to them. I will also be sure to pass your recommendation of having turkey options added to our breakfast menu to our F&B...More

Reviewed 8 March 2018

No indoor pool and no restaurant as advertised, Rooms need to be refurbished. We stayed at this property in February while in Pigeon Forge for a family weekend. Upon checking into the property, the staff was very friendly. Upon getting to our room, the beds...More

Thank bbade514
Response from HolidayInnPF, Owner at Holiday Inn Pigeon ForgeResponded 10 March 2018

Thank you for taking the time to write a review on the Holiday Inn Pigeon Forge. We are the new owners of the hotel and are in the middle of a $2,000,000 renovation that will take care of the issues you addressed. Our indoor pool...More

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About
Amenities
Top amenities
Pool
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Breakfast included
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Heated pool
Indoor pool
Details
Price range
US$89 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$89 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (151)
Room & Suite (116)
Pool & Beach (30)
Dining (16)
Amenities (33)
Business Centre & Event Rooms (3)
Questions & Answers
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Staci M
14 November 2015|
AnswerShow all 7 answers
Response from ChristinaC11075 | Reviewed this property |
No free breakfast here but I saw a restaurant in the lb y which offered breakfast but of coarse you had to pay.
0
Votes
Roanoke2012
5 February 2015|
AnswerShow all 6 answers
Response from MsK48979 | Reviewed this property |
I'm not sure what the issue is because your question or all that I see of it doesn't explain why you are concerned. I looked at reviews and am guessing perhaps bed bug issue. We stayed in August for a night and it was... More
0
Votes
Room Tips
"We stayed on the 5th floor - 523- (front) and found it to be quiet as well as having a view."
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"Stay toward the end of the hall away from elevators."
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"The jacuzzi suites are awesome for couples and the executive suites are great for families"
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"Rooms were all quiet--even those facing the street"
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