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02/07/2017 03/07/2017
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    Hampton Inn Sevierville

    681 Winfield Dunn Pkwy, Sevierville, TN 37876-5521
    Hotel website
    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
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          Traveller (32)
          Room & Suite (22)
          Pool & Beach (6)
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          • Excellent62%
          • Very good23%
          • Average9%
          • Poor4%
          • Terrible2%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Non-Smoking Hotel
          Room Service
          Fitness centre
          Wheelchair Access
          Business Centre
          Self-Serve Laundry
          2.5 Star Hotel
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          Offers from Hampton Inn Sevierville
          Special Offer: Hilton Summer Sale!
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          Resort at Governor's Crossing
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          #6 of 20 hotels in Sevierville
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          #4 of 20 hotels in Sevierville
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          Jul 2Jul 3
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          Write a Review
          Reviews (550)
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          There are newer reviews for Hampton Inn Sevierville See the most recent reviews

          11 - 15 of 550 reviews

          Reviewed 4 weeks ago

          In door pool was great when it was raining for the kids. Also is the less crowded area and closer to interstate since this was a quick stop on the way to Myrtle Beach. However close to Pigeon forge and Gatlinberg for outings in the...More

          Review collected in partnership with Hampton
          Thank kymomof32017
          Response from GM-HIS, Manager at Hampton Inn SeviervilleResponded 3 weeks ago

          Dear kymomof32017, Thank you for choosing to stay at the Hampton Inn Sevierville on your way to the beach. We are very pleased you were able to enjoy our wonderful indoor heated saline pool on a rainy day. Glad you liked our convenient, quieter and...More

          Reviewed 4 weeks ago via mobile

          Nice well lit parking area- great breakfast buffet with friendly staff stocking it. The pool area and outdoor seating were nice after the long day we had. Rooms were not super clean as we usually see in Hamptons. The only big complaint we had were...More

          Thank sudyb
          Response from GM-HIS, Manager at Hampton Inn SeviervilleResponded 3 weeks ago

          Dear sudby, We are so glad you enjoyed your recent stay with us at the Hampton Inn Sevierville. We are blessed with an Outstanding staff, a beautiful indoor pool and patio and great location. I'm very sorry to hear the bed was uncomfortable and the...More

          Reviewed 13 May 2017

          The place is a little bit out of the way of the Pigeon Forge strip. The indoor pool seems a little odd and was never used during out stay. Staff was helpful. Breakfast is what you get when you book this type of hotel.More

          Thank Augenbraun
          Response from GM-HIS, Manager at Hampton Inn SeviervilleResponded 15 May 2017

          Dear Augenbraun, Thank you for taking the time to review us. I'm sorry to hear you didn't like our location or our beautiful indoor heated saline pool that has been quite popular with our guests. I'm glad you found the staff to be helpful. Sincerely,...More

          Reviewed 8 May 2017

          This is a nice hotel. It is clean. The rooms are a nice size and the location is great in that it is close to the Smoky Mountains. They have a nice staff and the facilities are all very nice and clean.More

          Review collected in partnership with Hampton
          1  Thank D5999UEmichaeld
          Response from GM-HIS, Manager at Hampton Inn SeviervilleResponded 9 May 2017

          Dear D5999UEmichaeld, Thank you for your feedback on your recent stay at the Hampton Inn Sevierville. We're glad to hear you enjoyed your stay with us and the great value, the property, the staff and the location were all right for you. We hope to...More

          Reviewed 6 May 2017 via mobile

          Great hotel! Kept very clean and a close drive to everything around. Plenty of restaurants around. Complimentary breakfast in mornings, an indoor heated pool, and a game room for the kids or kids at heart! Decor is nice and updated throughout the hotel. You can...More

          2  Thank AprilHand
          Response from GM-HIS, Manager at Hampton Inn SeviervilleResponded 8 May 2017

          Dear AprilHand, It was our pleasure serving you :-) We're glad you enjoyed your stay from the cleanliness and convenient location to the nice hot breakfast buffet and recreational features. We genuinely take pride in maintaining our property and making you feel special when you...More

          Resort at Governor's Crossing
          1,162 reviews
          #1 of 20 hotels in Sevierville
          Clarion Inn Willow River
          536 reviews
          #3 of 20 hotels in Sevierville
          Holiday Inn Express & Suites Pigeon Forge - Sevierville
          423 reviews
          #6 of 20 hotels in Sevierville
          Comfort Inn Apple Valley
          452 reviews
          #4 of 20 hotels in Sevierville
          Awards & Recognition
          Certificate of Excellence
          • Top amenities
          • Pool
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Breakfast included
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Business Centre with Internet Access
          • Breakfast included
          • Meeting Rooms
          • Self-Serve Laundry
          • Room Service
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Price range
          • US$111 - US$189 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #5 Romantic Hotel in Sevierville
          • #7 Family Hotel in Sevierville
          • Room types
          • Non-Smoking Rooms ,
          • Suites ,
          • Kitchenette ,
          • Family Rooms
          • Number of rooms
          • 68
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Orbitz, Priceline, Hotels.com, Hotwire, Hilton Hotels Direct, Expedia, Travelocity, TripOnline SA, Hotel.de, Cancelon, getaroom.com and HotelQuickly so you can book your Hampton Inn Sevierville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Tennessee >
          • Sevier County >
          • Sevierville
          • Also Known As
          • Hampton Inn Sevierville Hotel Sevierville ,
          • Sevierville Hampton Inn
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          Traveller (32)
          Room & Suite (22)
          Pool & Beach (6)
          Dining (2)
          Hotel & Grounds (24)
          Bathroom (6)
          Business Centre & Event Rooms (1)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Wayne H
          No question--just a comment---we feel as you do Jaredsiu--this place is BAD!!!! When we wrote a review--the manager lied about our stay--she came back on our review and LIED!!! She said we caused a scene when checking out--NO we did not (we ate breakfast that day and went back up stairs got our luggage put it in the car, went to the front desk, the young lady who checked us out--the very minute we mentioned all the problems during our stay--she began her defense by saying we would be on a black list if we used the 100% guarantee and said she could give us one nights compensation which we agreed to and left--no scene occurred) ---she said we tore the sheets with a back board we used between the mattress & springs--NO we did not (we are always very careful when putting the board under the mattress & removing it)--she said we came to the desk and complained about several issues during our stay--NO we did not!!! All you have to do is push them on the 100% guarantee at this hotel--they get on the defense and tell lies!!!!! We tried to call the manager--she hung up on us and said she was busy because at check in time she was alone--that is poor management--you always have back up at a busy time!!! They have many people fooled at this place---even the hotel chain folks and trip advisor. We will not stop pushing the way we were treated nor lied about. We have asked for an apology but she is too low of a person to admit she lied!!! If we had not stayed at this hotel before and treated wonderfully and had a clean room it would be different---but the last 2 times this manager was there--so the hotel went down hill and this manager is the reason!!!!
          31 March 2015|
          Response from GM-HIS | Property representative |
          Dear Wayne H, I am truly sorry to hear you had a bad experience at this hotel a year ago. I have recently taken over as the new GM and would like to extend an olive branch to regain your good faith in us. The Hampton Inn... More
          Do you have an outside pool?
          13 February 2015|
          Answer Show all 5 answers
          Response from GM-HIS | Property representative |
          Dear Gibbstown, As previously answered, we do not have an outdoor pool, but we have a nice, newly renovated indoor heated pool that is protected from the noise, dust and public view associated with outdoor pools, which is a... More
          Wayne H
          Tim--this is not a question--this is a fact about our stay there---We will never stay at this Hampton again. We had a very bad experience too. When I wrote a review the manager came back on the review and told a bunch of lies. None of the things she said on the review titled Gone Down Hill are true. I called her and tried to talk with her over the phone and she would not talk with me and even hung up on me. Our room was dirty (carpet had crumbs from former guest, bathroom tub had not been cleaned--mold was on tile grout) also when we took the duvet off the bed there was a full size top sheet instead of a king sheet on the bed the 1st night. She says we complained to her at the desk several times---this did not happen---also she says we yelled at the desk clerk when we left---this did not happen. We do not know if they had us mixed up with other guests or not---but what she put on her comment did not happen. She said that a back board we use for my wife's back under the mattress tore a hole in their sheet---NO!! we carefully put this board under the mattress--it never touches the sheets--and when we remove the board we are just as careful---the house keeping staff might have torn the sheet---but we did not. She also said we put our Do Not Disturb sign up for a whole day---NO that did not happen---we were and always are very careful to remove the sign so we can get clean sheets and towels. We left notes--and these were NICE notes to housekeeping asking for clean sheets and towels---we got them to change the sheets every day and we had fresh towels every day. I am sorry they had to WORK by changing the sheets---they certainly do NOT clean the rooms like the rooms use to be cleaned. We have stayed at this hotel many times---but the last couple or so times we noticed it was not up to par. I do not know when the present manager started at this hotel---but I bet I can give a close guess and get it right!!!! Done with rant!!!
          29 December 2014|
          Response from TwigCaldwell | Reviewed this property |
          I too got no where with the manager. I feel that we will no longer stay at this establishment. When the manager is on the defense from the start there is something wrong with the system or the manager.
          Room Tips
          "Our room was on the main floor at the end of the corridor from the front desk and was very quiet."
          Read review
          "Great clean hotel"
          Read review
          "Clean hotel with very nice employees"
          Read review
          "Request a room on the side away from the highway"
          Read review
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