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    Hampton Inn Sevierville

    681 Winfield Dunn Pkwy, Sevierville, TN 37876-5521
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    2017-09-03 2017-09-04
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    US$129
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    Traveller (39)
    Room & Suite (26)
    Pool & Beach (7)
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    Overview
    • Excellent63%
    • Very good23%
    • Average8%
    • Poor4%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Wheelchair Access
    Business Centre
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Hampton Inn Sevierville
    Special Offer: Hilton Labor Day Sale!
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    Clarion Inn Willow River
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    Holiday Inn Express & Suites Pigeon Forge - Sevierville
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    Resort at Governor's Crossing
    1,198 reviews
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    Quality Inn & Suites River Suites
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    Rooms
    Sep 3Sep 4
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (578)
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    There are newer reviews for Hampton Inn Sevierville
    See the most recent reviews

    81 - 85 of 578 reviews

    Reviewed 3 January 2017

    Wow, what a place to stay!!! Clean rooms and grounds. Helpful, friendly and courteous staff. Actual smiles on the faces of the staff like they enjoyed that I was there? Is this a real motel or just a mirage??? Nope, this is the real thing!!...More

    Review collected in partnership with Hampton
    1  Thank Jeffrey H
    Response from GM-HIS, Manager at Hampton Inn SeviervilleResponded 4 January 2017

    Dear Jeffrey H, Yes, we're the real deal, lol. Thank you for staying with us at the Hampton Inn Sevierville and I'm delighted that we WOWed you! We sincerely love serving our guests and take pride in our authentic brand of customer service. Our goal...More

    Reviewed 2 January 2017

    The service is great and and it is a wonderful place to stay! Rooms are clean. Parking is convenient and plenty of room for parking. It isn't real crowded and love the indoor swimming pool for the grandchildren.More

    Review collected in partnership with Hampton
    1  Thank williampN1029DK
    Response from GM-HIS, Manager at Hampton Inn SeviervilleResponded 4 January 2017

    Dear williampN1029DK, Thanks for choosing to stay at the Hampton Inn Sevierville for your family vacation and for taking the time to review us. I am so glad you had a great time and especially enjoyed our indoor heated pool which is always fun but...More

    Reviewed 26 December 2016

    Caring about every detail, responsive to every hint of a need, and impeccable in downhome, southern charm hospitality and customer service, these staffmembers make Hilton proud. It is really a privilege Hilton is enjoying by being affiliated with these folks. From the quality hot chocolate...More

    Review collected in partnership with Hampton
    1  Thank Trevor S
    Response from GM-HIS, General Manager at Hampton Inn SeviervilleResponded 28 December 2016

    Dear Trevor, Thank you so much for your glowing review! At the Hampton Inn Sevierville, we sincerely care about our service to you and take pride in making you happy. I am very pleased to know we succeeded and thank you so much for choosing...More

    Reviewed 17 December 2016

    We were blown away by the friendliness of the staff and their attention to detail. Rooms were very clean. Pool area was nice and clean as well. We enjoyed breakfast both mornings, staff was super helpful. Will stay here again if ever back in the...More

    1  Thank Mary G
    Response from GM-HIS, General Manager at Hampton Inn SeviervilleResponded 28 December 2016

    Dear Mary, It is our goal to make sure all of our guests have an Outstanding stay with us and I am thrilled to know we succeeded. Our team at the Hampton Inn Sevierville takes pride in delivering excellent service so you can have a...More

    Reviewed 7 December 2016

    Hotel i\has a very convenient location close to an abundance of shopping, entertainment and restaurants. The staff was super friendly and helpful, our room was very clean and had all the amenities anyone would need.

    1  Thank Mark T
    Response from GM-HIS, Manager at Hampton Inn SeviervilleResponded 14 December 2016

    Dear Mark, Thanks for staying at the Hampton Inn Sevierville during this beautiful holiday season. I am so glad you liked our convenient location, friendly staff and clean rooms. We wish you a Merry Christmas. Sincerely, GM, Hampton Inn Sevierville

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    Additional Information about Hampton Inn Sevierville

    Address: 681 Winfield Dunn Pkwy, Sevierville, TN 37876-5521
    Location: United States > Tennessee > Sevier County > Sevierville
    Price Range:US$101 - US$199 (Based on Average Rates for a Standard Room)
    Hotel Class: 2.5 star
    Number of rooms: 68
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$101 - US$199 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Romantic Hotel in Sevierville
    • #7 Family Hotel in Sevierville
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 68
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com, Priceline, Orbitz, Cancelon, TripOnline SA, Hotwire, Travelocity, HotelQuickly and getaroom.com so you can book your Hampton Inn Sevierville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Sevierville
    • Also Known As
    • Hampton Inn Sevierville Hotel Sevierville ,
    • Sevierville Hampton Inn
    Add Photo Photos
    Traveller (39)
    Room & Suite (26)
    Pool & Beach (7)
    Dining (2)
    Hotel & Grounds (25)
    Bathroom (7)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Wayne H
    No question--just a comment---we feel as you do Jaredsiu--this place is BAD!!!! When we wrote a review--the manager lied about our stay--she came back on our review and LIED!!! She said we caused a scene when checking out--NO we did not (we ate breakfast that day and went back up stairs got our luggage put it in the car, went to the front desk, the young lady who checked us out--the very minute we mentioned all the problems during our stay--she began her defense by saying we would be on a black list if we used the 100% guarantee and said she could give us one nights compensation which we agreed to and left--no scene occurred) ---she said we tore the sheets with a back board we used between the mattress & springs--NO we did not (we are always very careful when putting the board under the mattress & removing it)--she said we came to the desk and complained about several issues during our stay--NO we did not!!! All you have to do is push them on the 100% guarantee at this hotel--they get on the defense and tell lies!!!!! We tried to call the manager--she hung up on us and said she was busy because at check in time she was alone--that is poor management--you always have back up at a busy time!!! They have many people fooled at this place---even the hotel chain folks and trip advisor. We will not stop pushing the way we were treated nor lied about. We have asked for an apology but she is too low of a person to admit she lied!!! If we had not stayed at this hotel before and treated wonderfully and had a clean room it would be different---but the last 2 times this manager was there--so the hotel went down hill and this manager is the reason!!!!
    31 March 2015|
    Answer
    Response from GM-HIS | Property representative |
    Dear Wayne H, I am truly sorry to hear you had a bad experience at this hotel a year ago. I have recently taken over as the new GM and would like to extend an olive branch to regain your good faith in us. The Hampton Inn... More
    0
    Votes
    gibbstown
    13 February 2015|
    AnswerShow all 5 answers
    Response from GM-HIS | Property representative |
    Dear Gibbstown, As previously answered, we do not have an outdoor pool, but we have a nice, newly renovated indoor heated pool that is protected from the noise, dust and public view associated with outdoor pools, which is a... More
    0
    Votes
    Wayne H
    Tim--this is not a question--this is a fact about our stay there---We will never stay at this Hampton again. We had a very bad experience too. When I wrote a review the manager came back on the review and told a bunch of lies. None of the things she said on the review titled Gone Down Hill are true. I called her and tried to talk with her over the phone and she would not talk with me and even hung up on me. Our room was dirty (carpet had crumbs from former guest, bathroom tub had not been cleaned--mold was on tile grout) also when we took the duvet off the bed there was a full size top sheet instead of a king sheet on the bed the 1st night. She says we complained to her at the desk several times---this did not happen---also she says we yelled at the desk clerk when we left---this did not happen. We do not know if they had us mixed up with other guests or not---but what she put on her comment did not happen. She said that a back board we use for my wife's back under the mattress tore a hole in their sheet---NO!! we carefully put this board under the mattress--it never touches the sheets--and when we remove the board we are just as careful---the house keeping staff might have torn the sheet---but we did not. She also said we put our Do Not Disturb sign up for a whole day---NO that did not happen---we were and always are very careful to remove the sign so we can get clean sheets and towels. We left notes--and these were NICE notes to housekeeping asking for clean sheets and towels---we got them to change the sheets every day and we had fresh towels every day. I am sorry they had to WORK by changing the sheets---they certainly do NOT clean the rooms like the rooms use to be cleaned. We have stayed at this hotel many times---but the last couple or so times we noticed it was not up to par. I do not know when the present manager started at this hotel---but I bet I can give a close guess and get it right!!!! Done with rant!!!
    29 December 2014|
    Answer
    Response from TwigCaldwell | Reviewed this property |
    I too got no where with the manager. I feel that we will no longer stay at this establishment. When the manager is on the defense from the start there is something wrong with the system or the manager.
    1
    Vote
    Room Tips
    "Our room was on the main floor at the end of the corridor from the front desk and was very quiet."
    Read review
    "Great clean hotel"
    Read review
    "Clean hotel with very nice employees"
    Read review
    "Request a room on the side away from the highway"
    Read review
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