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Quality Inn & Suites River Suites

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306 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn & Suites River Suites
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Showing 305: English reviews
South Point, Ohio
Reviewed 16 October 2016

My wife surprised me with a Smoky Mountain weekend retreat to celebrate my 60th birthday! She knows how much I truly love the TN Mountains! To start we had been fighting crazy traffic all day due to Hurricane Matthew threatening the east coast We ran in to convoy after convoy of Power company trucks going south in preparation to restore...

1Thank tacomaman
ManagementTN100, General Manager at Quality Inn & Suites River Suites, responded to this review

Dear Benjamin I'm very sorry to learn that you'd a negative experience with us. I apologize for it. I checked the log book. Unfortunately, I didn't find any record of bring it to our attention. This is the first incident of gnat attack that I know of it. I surely will check this room by myself and will do the...

Summerville, Georgia
Reviewed 13 October 2016

The room was very clean and spacious. The staff was considerate and helpful - even left extra coffee packs in the room when they noticed all was used on our first morning there. The pool was clean and the children really enjoyed it. We stayed pool side, which concerned me with the noise level, but this was not a problem...

Thank Kristy C
Reviewed 11 October 2016

Reserved two rooms for my family and inlaws. When I checked in one room was the wrong room type and the other had mold / mildew in the bathrooms. asked to switch rooms and another room we were given wasn't even cleaned from the previous guest yet. So after the third time we finally got settled in. The breakfast area...

1Thank Jay M
ManagementTN100, General Manager at Quality Inn & Suites River Suites, responded to this review

Dear Guest I just want to highlight that in order for us to guarantee/hold the rooms, guest have to provide a valid credit card. In your specific case, when we try to authorize the card at 8:30 pm, unfortunately, it declined so guest service agent called you which went to voicemail. I waited at least 15 mins. then went ahead...

Reviewed 2 October 2016 via mobile

Great place to stay if you have kids. It gets pricey during seasonal events though. Indoor pool is fantastic, rooms are plenty big and were clean, and the buffet style breakfast definitely hit the spot prior to leaving. It's located near or within good proximity to all the attractions. We will definitely be staying again!

Thank Shane T
Reviewed 24 September 2016

We checked in on September 22, 2016, went very smoothly and quickly.The front desk clerk was very friendly and helpful. There was a problem parking because the owners had just had the parking lot resurfaced and many spaces were blocked off. We were able to find spots for both nights we were there. We did have an issue with the...

Thank clevelandsluggo
Chicago, Illinois
Reviewed 16 September 2016 via mobile

Clean and good location - we had our 2 dogs - they have a maximum weight limit of 20 lbs - our dogs are 60 each - no one seemed to mind and we were thankful - breakfast was good & pool was clean - we will stay there again if we come through town again - rooms were huge

Thank Cornfantastica
Reviewed 14 September 2016

Our room was spacious and clean. The breakfast was hot and the pool refreshing. Room service skipped us one day and we had to go to the office for more washcloths and when I told the dayshift manager about it at checkout, Shirley tried to argue with me about it. I don't care if the worker checked us off his...

Thank phillip o
Oxford, Connecticut
Reviewed 8 September 2016

We spent our week at this motel and had a great time. It was far down the road out of the way of the high tourist area. Our room was pretty cool as it had 2 bedrooms separated by a bathroom. It worked out well for me and mom and my nephew and his girl. We had breakfast most morning...

1Thank xCindyx
Reviewed 7 September 2016 via mobile

We enjoyed our 3rd stay at this same hotel this year. We like it bcz it is just off the main strip in town to not be busy but close enough to get to everywhere you need to go. The price is little cheaper than the other inns right in town. We love it bcz of the pools to use...

Thank Outdoorsyfive
Statesville, North Carolina
Reviewed 6 September 2016

Called at noon, made reservation…drove 5 hrs, checked in, walked into room called backed to desk and said we would not be staying after tonight…in 15 minutes they charged us for our whole trip trying to tell us we needed to give them a 24 hr. notice to cancel room…."someone please tell me how this can be done… Word of...

1Thank louann d

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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites River Suites

Address: 860 Winfield Dunn Pkwy, Sevierville, TN 37876-5512 (Formerly Comfort Inn)
Region: United States > Tennessee > Sevier County > Sevierville
Price Range: $70 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites River Suites 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Quality Inn & Suites River Hotel Sevierville
Quality Inn And Suites River Suites
Comfort Inn Sevierville
Sevierville Comfort Inn
Hotel Style:
#2 Best Value Hotel in Sevierville
#8 Romantic Hotel in Sevierville
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites River Suites staff and other travellers.
6 questions
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Questions? Get answers from Quality Inn & Suites River Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms located in the covered rear portion (poolside) are noisier and humid.”
 of 5 bubbles GenPDP7, 17 Nov 2016 | Read review
“look on line shows room pictures”
  • hall between bedrooms
 of 5 bubbles MarthaG740, 2 Nov 2016 | Read review
“get a suite. Not near the door when you are trying to sleep.”
 of 5 bubbles Bmc1116, 29 Oct 2016 | Read review
“Book rooms at your own risk. Reservations mean nothing to the owners.”
 of 5 bubbles O8700DPjaym, 11 Oct 2016 | Read review
“Get a third floor room if possible”
 of 5 bubbles clevelandsluggo, 24 Sep 2016 | Read review
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