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Wilderness at the Smokies Resort

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2,412 Reviews from our TripAdvisor Community

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Showing 2,411: English reviews
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A TripAdvisor Member
2 reviews
Reviewed yesterday NEWvia mobile

We stayed at the Wilderness over my 12 year old sons Spring Break. For the money I had high expectation of a "high end resort" . This was a complete let down. Let me list the issues: - Parking - there is no parking for their guest . Maybe they assume you will not leave once you park your car....

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Thank A TripAdvisor Member
Fort Lauderdale, Florida
Reviewed yesterday NEW

I took my kids here in July and we had such a blast. There is so much to do and the lines were never really a wait for the slides. With three different water park areas there were so many options to choose from. We also enjoyed eating dinner every night at the restaurant that had a buffet. The kids...

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Thank LisaAnnC
Reviewed 2 days ago NEWvia mobile

This is a great place to come with kids. This is our third trip. We plan on coming every winter to cure the winter blues. Great place for the kids to have fun, plus adult beverages for mom and dad! We find the rates to be reasonable, once you consider kids eat free and you get access to the waterpark...

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Thank Amanda K
Louisville, Kentucky
Reviewed 3 days ago NEWvia mobile

We stayed in a bunk bed room with a queen bed, full bed, and twin bed. It was plenty of room for our family of 5 considering the small amount of time we spent in the room. We had an issue with one of the beds having dirty bedding, but housekeeping was quick to change the bedding on all of...

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Thank Jennifer T
Reviewed 4 days ago NEWvia mobile

We stayed in a 4 bedroom presidential suite in the Wyndham building. It was absolutely gorgeous. This was our 1st time here and we had a wonderful time. We did the indoor waterpark and the smaller outdoor waterpark. We also went to the Starbucks and the arcade.

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Thank AmandaMarler84
athens ga
Reviewed 6 days ago NEW

Took my daughter and a friend for spring break. The room was comfortable and had plenty of space. Beds were comfy. The price for the room and the water park was very affordable. The water park was great, clean well maintained. Was not a fan of the restaurants. The food was a bit pricey which I expected. To be expensive...

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Thank wallace1070
Johnson City, TN
Reviewed 1 week ago

This was a horrifying experience. We wanted to take our grandchildren to do something different and fun, inside, because the weather was too bad to be outside. The check-in was at 4:00. We were told our room was not ready at 4:00, but we could enter the waterpark and change in their changing rooms. I took the girls(8 and 5)...

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3Thank Dan_Judy77
A TripAdvisor Member
Level Contributor
5 reviews
1 helpful vote
Reviewed 1 week ago via mobile

Last minute wknd getaway with the family. Awesome place no matter the weather. Nice room, comfy beds, good food choices and all sorts of activities going on. Will definitely come back to enjoy the rest.

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Thank A TripAdvisor Member
knoxville,tn
Reviewed 1 week ago

Me, my wife and daughter stayed here as a sort of family reunion with sister and brother and all of there children as a request that our mother had that we do after she passed away. The rooms, that we had, were nice and comfy with an eat in kitchen. Of course the actual draw to this resort is the...

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Thank kevin m
madison, al
Reviewed 1 week ago via mobile

Recently booked a timeshare presentation through Wyndham. I paid for an upgrade to stay at stone hill lodge. The room was a disaster. It was in my opinion very very dirty. We found blood on comforter. And my wife could write her name in the dust under the tv. My wife is allergic to heavy dust so we had to...

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1Thank Alabama_dude

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Wilderness at the Smokies Resort

Address: 1424 Old Knoxville Hwy, Sevierville, TN 37876-1358
Region: United States > Tennessee > Sevier County > Sevierville
Price Range: $452 - $452 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wilderness at the Smokies Resort 3.5*
Number of rooms: 713
Reservation Options:
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Also Known As:
Wilderness At The Smokies Hotel Sevierville
Hotel Style:
#9 Family Hotel in Sevierville
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Questions & Answers

Here's what travellers have asked, with answers from Wilderness at the Smokies Resort staff and other travellers.
41 questions
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Questions? Get answers from Wilderness at the Smokies Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Forget it!”
 of 5 bubbles Dan_Judy77, 18 Mar 2017 | Read review
“4th floor for less noise. Many beds, little square footage.”
 of 5 bubbles sarahH3682FX, 16 Mar 2017 | Read review
“Not as kid friendly as it could be!”
 of 5 bubbles drussell, 15 Mar 2017 | Read review
“Check everything out yourself....”
 of 5 bubbles iusvir, 7 Mar 2017 | Read review
“Get a room away from the water park, or on an upper floor, mornings and evenings it sounds like a heard of cattle running by.”
 of 5 bubbles whip177, 28 Feb 2017 | Read review
5 of 5