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Wilderness at the Smokies Resort

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2,413 Reviews from our TripAdvisor Community

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There are newer reviews for Wilderness at the Smokies Resort
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Showing 2,412: English reviews
Northfield, Ohio
Reviewed 9 August 2014

We loved the Wilderness as a place to go back to after we completed many of our daily adventures. The staff was phenomenal and very friendly. There were adequate lifeguards present and the rooms cute!

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Thank MaraJ818
Reviewed 8 August 2014

Took my grandsons to the Wilderness Resort. The room was very good, clean and quiet and the water park was excellent. A good value as you can use the water park the day you check in and the day you check out, an excellent value. It is a very good family vacation and we would return. The Resort is located...

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Thank Shamel1949
Max Meadows, Virginia
Reviewed 8 August 2014

Definite bang for the buck! Staff was great! Lifeguards were awesome!! They were professional in every aspect of their job! The resort was very clean and well kept. The water-park had tons of attractions.. The resort had so many amenities. All we had to do was park our car and have fun! Certainly one of the best resorts that I...

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Thank Steve P
Waynesville, North Carolina
Reviewed 7 August 2014

Had a very enjoyable time at the Wilderness resort. There was a wide variety of water attractions to choose from. Some for the youngest in our family also. Staff were nice and courteous. We stayed at the Stone Hill Lodge and liked it there. Only downside was our Wifi didn't work. Our room was at the far end of the...

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Thank Tmashburn
Corbin, Kentucky
Reviewed 6 August 2014

We loved many things about our stay at the wilderness because of the water park but not the Stone Hill Lodge. We had to walk down a very long hall to even get to the elevator to take us to our room then another long hall after getting off the elevator. Horrible setup! Then the bathroom was very small with...

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1Thank kittin23
Monterey County, California
Reviewed 6 August 2014

We were in East TN visiting family and the Wilderness was highly recommended to us. We created memories to last a lifetime and highly recommend it to the young & young at heart. The food in the hotel was great as were the drinks at the bar.

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1Thank Chrystiana P
Birmingham, Alabama
Reviewed 5 August 2014

This was a vacation for our grand kids, they all enjoyed it, we have 2 teens 1 pre teen and one 7 year old, they all had a great time and didn't want to leave. We stayed 3 days. Next year we plan to stay longer.

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1Thank GWENNYPO
Vinton, Virginia
Reviewed 5 August 2014

First off, this place is HUGE~!!!! I was a bit skeptical based on the reviews I read here but they seemed better than the reviews of the Great Wolf Lodge so we chose the Wilderness Resort. I can happily say that we had an enjoyable trip! 1. Arrival- We arrived around noon and since we decided to stay at the...

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Thank Amie L
Tallahassee
Reviewed 5 August 2014

We truly enjoyed our 7 day stay at the Wilderness at the Smokies Resort. We stayed at the Stone Hill Lodge and received great customer service and a friendly atmosphere. The rooms were very modern (cabin-like) and a bit small. The outdoor waterpark at the Stone Hill Lodge was smaller than the major ones at the River Lodge, but very...

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Thank Mrs D R
USA
Reviewed 5 August 2014 via mobile

We stopped for one night and enjoyed the clean rooms and water parks. The outside parks close around 8 in the summer with the indoor open till 10. I think we snagged a deal as I heard many others paying quite a bit more. The food is average. I was surprised how quiet things were after pool hours. Nice place...

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Thank buzzster

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Wilderness at the Smokies Resort

Address: 1424 Old Knoxville Hwy, Sevierville, TN 37876-1358
Region: United States > Tennessee > Sevier County > Sevierville
Price Range: $450 - $452 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wilderness at the Smokies Resort 3.5*
Number of rooms: 713
Reservation Options:
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Also Known As:
Wilderness At The Smokies Hotel Sevierville
Hotel Style:
#9 Family Hotel in Sevierville
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Questions & Answers

Here's what travellers have asked, with answers from Wilderness at the Smokies Resort staff and other travellers.
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Questions? Get answers from Wilderness at the Smokies Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Forget it!”
 of 5 bubbles Dan_Judy77, 18 Mar 2017 | Read review
“4th floor for less noise. Many beds, little square footage.”
 of 5 bubbles sarahH3682FX, 16 Mar 2017 | Read review
“Not as kid friendly as it could be!”
 of 5 bubbles drussell, 15 Mar 2017 | Read review
“Check everything out yourself....”
 of 5 bubbles iusvir, 7 Mar 2017 | Read review
“Get a room away from the water park, or on an upper floor, mornings and evenings it sounds like a heard of cattle running by.”
 of 5 bubbles whip177, 28 Feb 2017 | Read review
5 of 5