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Wilderness at the Smokies Resort

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Traveller (909)
Room & Suite (298)
Pool & Beach (153)
Overview
  • Excellent34%
  • Very good32%
  • Average16%
  • Poor9%
  • Terrible9%
Travellers talk about
“stone hill lodge”(180 reviews)
“wave pool”(286 reviews)
“indoor waterpark”(270 reviews)
Free Internet
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,801)
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All reviewsstone hill lodgewave poolindoor waterparkmurphy bedthirsty minerkids eat freelife guardslaser tagsurf riderropes courseall agesstove topstorm chaserarcade areasalamander springswater park islots of fun
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1,011 - 1,015 of 2,800 reviews
Reviewed 30 June 2015 via mobile

Absolutely loved this place. My kids enjoyed every minute of our time there. EspecialLy the three different water parks for all ages.My family and I will absolutely be back. We stayed four days and there was no reason for us to to run out and...More

Thank cook29680
Reviewed 30 June 2015

This is our 2nd trip to the Wilderness and my son and nephew had a great time but I could see the place going down hill fast if they don't stay on top of maintenance. Some of the mini bowling lanes weren't working and there...More

1  Thank Kylene J
Reviewed 30 June 2015

The waterparks are perfect and the kids loved them. There are lots of choices, indoor and outdoor. My kids had a blast and so did we! The waterslides are amazing. There are two reasons I gave it 3 instead of 5. The food was hideous!...More

3  Thank Jennifer L
Response from WATS1424, Manager at Wilderness at the Smokies ResortResponded 8 July 2015

Thank you for your comments, we are happy your family had a blast in the waterparks. Please be assured all your comments have been brought to the attention of the manager over each department. We use all the comments, good or not so good, to...More

Reviewed 30 June 2015

This is a VERY busy resort. I had viewed my room online but also spoken to a rep on the phone as I booked. Check in was a breeze, even with the crowd, and the employees are very efficient and polite. But when I got...More

Thank MountainFamilyNC
Reviewed 29 June 2015

Read several reviews that did not sound very good, we stayed here for a week for my granddaughter's dance competition. I also have 3 grandsons, ages 1 and 5. They had a blast, so great to just go downstairs, let them play in the waterpark,...More

1  Thank Diana C
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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$118 - US$277 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Sevierville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$118 - US$277 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Sevierville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (909)
Room & Suite (298)
Pool & Beach (153)
Dining (25)
Amenities (117)
Family and Play Areas (62)
Questions & Answers
Ask a question
Jennifer D
16 April 2018|
AnswerShow all 2 answers
Response from Matt K | Reviewed this property |
I went when it was really cold outside but you won’t be able to tell that from inside the water dome.
1
Vote
SGibbs58
4 March 2018|
AnswerShow all 4 answers
Response from WATS1424 | Property representative |
Thank you for reaching out regarding you needs. I would call and talk with our reservations department directly, do not make your reservation on line. If you select River Lodge (this is the property where the indoor... More
0
Votes
getinglost
28 February 2018|
AnswerShow all 5 answers
Response from WATS1424 | Property representative |
Thank you for reaching out to the Wilderness. Our waterpark calendar is on our website with the up to date hours of operation of all our waterparks. Currently you will find for April 6th through April 8th the outdoor... More
0
Votes
Room Tips
"Go on line and check out the Villa's. There are only 6 of them but for a large group the best of..."
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"Rooms on the first are closer to the indoor waterpark."
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"Be prepares to walk a lot!"
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"River Lodge is where the indoor water park is, Stone Hill Lodge is across the street and requires a shuttle..."
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