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Wilderness at the Smokies Resort

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Traveller (931)
Room & Suite (300)
Pool & Beach (153)
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Overview
  • Excellent35%
  • Very good31%
  • Average16%
  • Poor9%
  • Terrible9%
Travellers talk about
“stone hill lodge”(187 reviews)
“wave pool”(291 reviews)
“indoor waterpark”(275 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Reviews (2,874)
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751 - 755 of 2,873 reviews
Reviewed June 19, 2016 via mobile

My family and I took a trip down this weekend, we had an amazing time and it was very clean! There are lots of activities to choose from even if you don't go to the Waterpark!! The kids and the adults all had fun alike!

Thank Pamela Y
Reviewed June 19, 2016

I am so sad to be writing a negative review of this place. We typically visit this place twice a year because my kids have loved it so much. I requested a particular room because of health problems (normally they are more than willing to...More

2  Thank pamharris1
Reviewed June 18, 2016 via mobile

Made reservations 6 weeks in advance and requested room within a certain range due to physical limitations. When we arrived the check in staff was extremely rude and distracted. The room we were provided was on the opposite end of the hotel. The A/C did...More

2  Thank mdharris918
Reviewed June 17, 2016

Very nice, clean resort and appropriate for families with kids. We were greeted in the hallway multiple times by staff. Housekeeping is on it; this place is spotless. Saw someone with a handheld brush cleaning the crevices of the stairs and happy doing it. Impressive...More

Thank JENNIFER B
Reviewed June 17, 2016

Great place to take families with children of all ages or those that like to have fun like children. Room are spacious with beautiful views of the Smoky Mountains. There is lots of activities away from the resort also. The water park is awesome for...More

Thank Deena B
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Most Booked Properties in Sevierville
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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$151 - US$293 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Sevierville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$151 - US$293 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Sevierville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (931)
Room & Suite (300)
Pool & Beach (153)
Dining (25)
Amenities (117)
Family and Play Areas (62)
Questions & Answers
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Jennifer D
April 16, 2018|
AnswerShow all 3 answers
Response from blakehutch | Reviewed this property |
It was snowing when we were there in March and the water slides and such were cool but not cold. We were never cold and the wave pool and hot tub, along with the big pool with the basketball goals were all comfortable.
1
Vote
SGibbs58
March 4, 2018|
AnswerShow all 4 answers
Response from WATS1424 | Property representative |
Thank you for reaching out regarding you needs. I would call and talk with our reservations department directly, do not make your reservation on line. If you select River Lodge (this is the property where the indoor... More
0
Votes
getinglost
February 28, 2018|
AnswerShow all 5 answers
Response from WATS1424 | Property representative |
Thank you for reaching out to the Wilderness. Our waterpark calendar is on our website with the up to date hours of operation of all our waterparks. Currently you will find for April 6th through April 8th the outdoor... More
0
Votes
Room Tips
"I would not book a room poolside"
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"Book elsewhere. There are nicer hotels who do not make false promises and provide better service. Poor..."
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"Probably try the wyndham or the lodge"
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"get a room away from the lobby."
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