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Room was clean and comfortable. Breakfast bar was more than adequate and hosts were very friendly even asking if you wanted more before closing down. I have no hesitation recommending Fairfield Inn for a place to stay.
We chose this hotel as it was listed as closest to the outlet mall. It was super convenient to get to all the great stores. Next door to Long Horn Steakhouse. Nice decor. Full breakfast was good. Would stay again!
Mattresses kept us from a good night's sleep. The apologized but said they were due for total renovation next year. Also no fridge or microwave in room. The room door also had a bad bolt lock. The staff were very nice and friendlyMore
Thank Janice Kay J
Response from Katti J, General Manager at Fairfield Inn & Suites Pigeon ForgeResponded 3 November 2016
I want to start off by thanking you for leaving are review. I also want to apologize for the issue with the mattress. The mattress are fairly new, but we replacing them all when we do our renovation in January 2017. We will also have...More
Across from the outlets. Next to many restaurants.
Near the NASCAR go cart Speedway where there is fun for the whole family.
All within walking distance.
The staff is friendly and pleasant. The free breakfast is awesome.
We will be back.
After 1st night a problem was discovered with the shower curtain falling to the middle from both sides. Once the front desk was notified someone immediately came to the room to inspect the problem with me and determined maintenance would need to fix the problem....More
Response from Katti J, Manager at Fairfield Inn & Suites Pigeon ForgeResponded 24 October 2016
Than you so much for leaving this kind review. I'm glad you enjoyed your stay even with the issue you had. Again I want to apologize that this was taken care of right away. We hope that you come back and visit us next year
US$40 - US$110 (Based on Average Rates for a Standard Room)
Non-Smoking Rooms ,
Number of rooms
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United States >
Sevier County >
Also Known As
Fairfield Inn & Suites Pigeon Forge Hotel Sevierville ,
If you are looking for the Fairfield Inn it is currently under renovation. When we open in May we will be known as The Lodge at Five Oaks. If you would like more information please call 865-429-8300. Than you
Response from General M | Property representative |
We will be accepting reservations mid to late March. You can call our main hotel line at 865-429-8300, and it will ring to our corporate office. From there we can log into the property management system and make your... More
We will be accepting reservations mid to late March. You can call our main hotel line at 865-429-8300, and it will ring to our corporate office. From there we can log into the property management system and make your reservation.
Thank you...we look forward to having you!
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"The rooms on the north side and third floor have the better view."