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Holiday Inn Express & Suites Pigeon Forge - Sevierville

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393 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Pigeon Forge - Sevierville
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Showing 393: English reviews
Tuscaloosa, Alabama
Reviewed 12 November 2016

Wonderful place to stay. We had two bedrooms with 2 tvs and a bathroom in between. This was great because we took my father and he had his own room but still with us. The beds were fantastic, service was excellent, and the breakfast was one of the best ever. Normally there would have been an outdoor fire pit burning...

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Helpful?
Thank tteach1963
Erek B, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this review

Dear tteach1963, Thank you for taking the time to submit such a wonderful review regarding your recent stay with our Holiday Inn Express & Suites near Tanger Outlets in Seveirville, TN. I am pleased to hear the split room design worked out conveniently for you and your family. We tend to normally start the fire pit when the sun starts...

Rock Spring, GA
Reviewed 11 November 2016

My husband and I stayed here first weekend in November. We enjoyed the location close to attrctions and shopping, but set back away from the main road.We had an incredible view of the mountains! Hotel is modern and clean. Had a Mountain View Suite, with a couch and TV separate from the bed. Bed was comfortable with a high mattress....

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Helpful?
Thank srballew_10
Erek B, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this review

Dear srballew, Thank you for taking the time to submit such an outstanding review regarding your recent stay at our Award Winning Holiday Inn Express & Suites near the Five Oaks Tanger Outlet Mall in Sevierville, TN. As you mentioned, we are conveniently located within minutes from Pigeon Forge attractions, such as Hatfield McCoy Dinner Show, Dolly's New Lumberjack Adventure,...

Franklin, Indiana
Reviewed 6 November 2016 via mobile

We stayed one night at this hotel as we passed through the state. It was very nice and modern. I loved having the two beds separated by the bathroom. The beds were comfortable and the room was very clean. It felt open and spacious. Breakfast was good and the staff was friendly and helpful. The only issues were that we...

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Helpful?
Thank Caryn K
Erek B, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this review

Dear Caryn K, Thank you for taking the time to submit a review regarding your recent stay at our Holiday Inn Express & Suites near the Five Oaks Tanger Outlet mall. I am glad to hear you enjoyed our split room design, which all of our room are equipped with. I apologize for the inconvenience for needing to request for...

San Antonio, Texas
Reviewed 1 November 2016

We stayed here 2 mo ago it has been completely renovated and is a very nice place to stay it is close to all attractions. The staff was very nice. Breakfast was good and item were well stocked. I have recommended this hotel to other people.

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Helpful?
Thank Warren v
Erek B, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this review

Dear Warren V, Thank you for taking the time to submit such a wonderful review regarding your recent stay with us at our Holiday Inn Express & Suites near Five Oaks Tanger Outlet mall. As you mentioned we are within minutes from attractions in Pigeon Forge such as Dollywood, Hatfield McCoy Dinner show, or right next door to chained restaurants...

Indianapolis, Indiana
Reviewed 26 October 2016

This was a great place to stay. The rooms were clean and the staff was extremely friendly and helpful. It is back off of the strip but makes it extremely easy to get to all the attractions. The breakfast that was available was excellant and the staff did a great job of keeping it stocked. We will definitely stay here...

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Helpful?
Thank miss_pat1
Erek B, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this review

Dear miss_pat1, Thank you for taking a moment to submit such a wonderful review regarding your Fall Break vacation stay at our Award Winning Holiday Inn Express & Suites near Tanger Outlets in Sevierville, TN. I am pleased to hear that our staff was extremely friendly and helpful, I have shared your kind comments with the members of staff to...

Glenford, OHio
Reviewed 24 October 2016

We stayed at the Holiday Inn Express in Sevierville,Tn.from 10/18-10/21/16.It was a beautiful hotel, very clean, staff was very friendly. I would liked to have had a lamp on the desk in the room. It was very difficult to work or read there due to no light. I also thought it would have been nice had there been a nice...

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Helpful?
1Thank karen701
Erek B, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this review

Dear karen701, Thank you for such kind words regarding your stay in October. I am pleased to hear you had such a great experience other than the listed inconveniences regarding minimum lighting at the desk and extra seating. We now carry lamps to accommodate our guests on the desk area in the rooms. Also we have ordered extra chairs to...

Indiana
Reviewed 22 October 2016 via mobile

Wanted a hotel close to everything but far enough away to be quiet and easy to get in and out of. This hotel worked out real good. Had a 2 king bed room that the beds are separated by the bathroom so a little more privacy, but no door between the two bedrooms, so not totally private but good enough....

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Helpful?
Thank purplepenguin
Erek B, Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this review

Dear purplepenguin, Thank you for taking the time to submit such a wonderful review about our Holiday Inn Express & Suites near Tanger Outlets. As you mentioned all of our rooms are equipped with a split room design, which does provide some privacy between each bedding area. I have informed our maintenance team about the issue of the handrail in...

Mobile, Alabama
Reviewed 20 October 2016 via mobile

This is a nice little hotel, but there are a few (but big to me) issues. First of all, the girls who work at the front are outstanding and deserve recognition. They went above and beyond for me in more than one way. These girls alone would make me return here. Now my issues. The way the split rooms are...

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Helpful?
Thank LizG80
Erek B, Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this review

Dear LizG80, Thank you for submitting such a great review regarding your recent stay at our Award Winning Holiday Inn Express & Suites near Tanger Outlets in Sevierville. I couldn't agree with you more in regards to our front desk team. They take great pride in ensuring that each one of our guests receive the absolute best customer service possible....

Florence
Reviewed 18 October 2016

We felt welcome from the time we got here until we left. The staff is so friendly and helpful and the rooms are perfect for parents with a teen daughter. The rooms are divided so each has a separate sleeping area. The hotel has recently been redecorated and looked brand new. The outside fireplace is awesome, even in Summer.

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Helpful?
Thank Marion B
Erek B, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this review

Dear Marion B, Thank you for taking the time to submit a review regarding your stay at our Award Winning Holiday Inn Express & Suites near Tanger Outlets in Sevierville, TN. I am so glad to hear you were able to enjoy both our unique split-room design and our outdoor fire-pit and fire place. As you mentioned the hotel was...

Asheville, North Carolina
Reviewed 17 October 2016

We've stayed here several times and love it every time we stay. Once we had an issue and the front desk people went out of their way to fix it. They know me and my foster kids by name. Only thing is they usually run out of hot chocolate and my kids are always asking for it! Definitely stay here...

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Helpful?
Thank squeege777
Erek B, General Manager at Holiday Inn Express & Suites Pigeon Forge - Sevierville, responded to this review

Dear squeege777, First and foremost, I would like to thank you for your patronage to our Award Winning Holiday Inn Express & Suites property. I am pleased to hear such kind words from one of our most frequent traveling guests. I have counseled with our Breakfast attendants in regards to ensure we keep our coffee & hot chocolate station stocked...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Holiday Inn Express & Suites Pigeon Forge - Sevierville

Address: 121 Nascar Dr, Sevierville, TN 37862-6917 (Formerly Governor's Inn)
Region: United States > Tennessee > Sevier County > Sevierville
Price Range: $112 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Pigeon Forge - Sevierville 2.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Governor`s Hotel Sevierville
Governors Hotel Sevierville
Governor Inn Sevierville
Governors Inn Sevierville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Pigeon Forge - Sevierville staff and other travellers.
6 questions
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SEVIERVILLE, United States
6 months ago
2 months ago
Hixson, Tennessee
over a year ago
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites Pigeon Forge - Sevierville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor was very quiet”
 of 5 bubbles 981keithy, 7 Jan 2017 | Read review
“Get a lower level floor in peak seasons as the elevators are not fast”
 of 5 bubbles Walkermama, 28 Dec 2016 | Read review
“Rooms 201 and 203 seem to be favorites.”
 of 5 bubbles MBChemist, 14 Nov 2016 | Read review
“Higher rooms have better views of the mountains”
 of 5 bubbles tteach1963, 12 Nov 2016 | Read review
“Choose a Mountain View Room”
 of 5 bubbles srballew_10, 11 Nov 2016 | Read review
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