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    Resort at Governor's Crossing

    225 Collier Dr, Sevierville, TN 37862-6911
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    2017-12-03 2017-12-04
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    Savings alert: 30% below average rate

    The price you found is 30% lower than this hotel's average rate of US$113/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$89
    US$79
    SAVE US$10
    US$89
    US$79
    Traveller (397)
    Room & Suite (160)
    Pool & Beach (89)
    Overview
    • Excellent60%
    • Very good22%
    • Average8%
    • Poor5%
    • Terrible5%
    Travellers talk about
    “full kitchen” (133 reviews)
    “water slides” (120 reviews)
    “lazy river” (113 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    3.5 Star Hotel
    All hotel details
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    Rooms
    Dec 3Dec 4
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,273)
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    1 - 5 of 1,269 reviews

    Reviewed 5 days ago

    My spouse and I recently took a brief family vacation with our daughter, SIl and grandson (3 year old) to Sevierville, TN. We chose The Resort at Governor's Crossing based in part on the reviews we had read plus the indoor water park for the...More

    Review collected in partnership with this hotel
    Thank champ1464
    Response from TheResort, General Manager at Resort at Governor's CrossingResponded 2 days ago

    Hello Champ464! Thanks for taking the time to review your stay with us and giving us 5 stars! It was great to hear that everyone had fun and enjoyed their stay. We hope to see you again! Mike

    Reviewed 5 days ago

    Everyone was super nice and helpful. Our room was clean and just what we needed. We loved the way that our room was set-up. The only thing that was inconvenient was the walk way up to the building from the parking lot. Our kids loved...More

    Review collected in partnership with this hotel
    Thank kagrant85
    Response from TheResort, Manager at Resort at Governor's CrossingResponded 5 days ago

    We appreciate your review! It's great to hear you enjoyed the layout of the room you were in and the kids liked our indoor pool. We're looking forward to your next stay! Assistant General Manager, Cierra Layman

    Reviewed 6 days ago

    towels looked dirty even though we had just gotten them from the front office. didn't receive cleaning service on second day there. Have stayed here before and will stay again in the future. Will recommend to others to stay.

    Review collected in partnership with this hotel
    Thank J6626BVtinam
    Response from TheResort, Manager at Resort at Governor's CrossingResponded 5 days ago

    Thanks for your review. We will investigate this matter to ensure it does not happen on your next stay. Thank you! Assistant General Manager Cierra Layman

    Reviewed 1 week ago

    Pretty nice for a studio with separate living area. Downfall was no balcony. Upon arriving ice make did not work. Had to call maintenance to fix it and then next the TV would not work. Called maintenance again. All in all pretty nice for the...More

    Thank Martha H
    Response from TheResort, Manager at Resort at Governor's CrossingResponded 6 days ago

    Thank you for your review! It is feedback like this that improves the way we serve our guests. Please rest assured, we have some studios available with balconies that we can book for you! Please contact the hotel directly when making your reservations. Thank you!...More

    Reviewed 1 week ago via mobile

    First off they don't replace the toilet paper when you run out. I thought maybe the maid forgot buy the front desk said it's not really their policy to replace the toilet paper, guests have to ask for more. Second, the dirty towels weren't picked...More

    Thank Nicki C
    Response from TheResort, Manager at Resort at Governor's CrossingResponded 6 days ago

    Thank you for taking the time to write this review as your input is very important to us. Please understand that these issues are being investigated as they are not typical of us here at The Resort at Governor's Crossing. Please contact the hotel directly...More

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    Holiday Inn Express & Suites Pigeon Forge - Sevierville
    462 reviews
    #5 of 20 hotels in Sevierville
    0.5 km
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Laundry Service
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • US$84 - US$224 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Sevierville
    • #7 Romantic Hotel in Sevierville
    • #8 Family Hotel in Sevierville
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 165
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, TripOnline SA, Travelocity, Hotwire, HotelQuickly, getaroom.com, Cancelon and Cheap Tickets so you can book your Resort at Governor's Crossing reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Sevierville
    • Also Known As
    • Resort At Governor`s Crossing Hotel Sevierville ,
    • The Resort At Governors Crossing ,
    • Governors Crossing Resort ,
    • Governor's Crossing ,
    • Resort Governors Crossing
    Add Photo Photos
    Traveller (397)
    Room & Suite (160)
    Pool & Beach (89)
    Dining (1)
    Hotel & Grounds (235)
    Bathroom (20)
    Family and Play Areas (18)
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    Ask a question
    Questions & Answers
    Katlyn T
    2 November 2017|
    AnswerShow all 4 answers
    Response from ontheroadagain1007 | Reviewed this property |
    Since we were there during the summer, we usually went to the indoor pool from being outside at the out door pool. If I am correct though, I believe both buildings are connected to the indoor pool and you would not need to... More
    1
    Vote
    luvtovaca111
    29 August 2017|
    AnswerShow all 3 answers
    Response from jendhall22 | Reviewed this property |
    I don't believe they allow pets unless it's for medical purposes. Everything I read said you will pay a $200 deep cleaning fee if you bring a pet no matter if there are damages or not.
    1
    Vote
    Haley R
    25 July 2017|
    AnswerShow all 2 answers
    Response from Mistifie16 | Reviewed this property |
    Old enough to know not to they aren't good people and don't care about their customers
    1
    Vote
    Room Tips
    "Left a tip for maid."
    Read review
    "A pack-n-play is available to be reserved and used for $5/night. However, there is no guarantee that one will..."
    Read review
    "The room is spacious. Beds are a little hard."
    Read review
    "We were on the second floor.I was real quiet."
    Read review
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