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Resort at Governor's Crossing

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Traveller (434)
Room & Suite (184)
Pool & Beach (90)
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Overview
  • Excellent60%
  • Very good22%
  • Average8%
  • Poor5%
  • Terrible5%
Travellers talk about
“full kitchen”(137 reviews)
“lazy river”(114 reviews)
“bedroom condo”(73 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,359)
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Traveller rating
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Show reviews that mention
All reviewsfull kitchenlazy riverbedroom condopool attendantwater slideswasher and dryerpool areapigeon forgeindoor waterparkgreat for kidsall agesliving areasleeper sofahot tubfamily vacationtanger outletsspring break
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21 - 25 of 1,355 reviews
Reviewed 4 weeks ago

We stayed at this Resort Sun. - Tuesday and it was wonderful. Very convenient location to everything. The waterpark is amazing and is heated outdoors as well as the indoors. The king studio was very clean and very spacious. The only drawback we had was...More

Thank SHGfor88
Response from TheResort, Manager at Resort at Governor's CrossingResponded 4 weeks ago

Thanks for the fantastic review! We're thrilled to hear you enjoyed our waterparks and our clean and spacious condos. Thanks for staying and we will see you next time! Assistant General Manager, Cierra Layman

Reviewed 4 weeks ago

I brought a school group to Dollywood for a spring trip. Hotels that could accommodate 100+ people were hard to find. After a couple of calls, I ended up talking to Brenda and Missy from Smoky Mountain Resorts who offered this as an option. I...More

Thank recorder96
Response from TheResort, Manager at Resort at Governor's CrossingResponded 4 weeks ago

Thank you so much for your review! Brenda and Missy are the best. We really enjoy having you guys here and look forward to your next stay! Assistant General Manager, Cierra Layman

Reviewed 4 weeks ago via mobile

What a great family friendly resort to stay at. We have 3 kids 5 and under. The indoor water park was so awesome - just wish the water was warmer. It was perfect for all ages. Roxy, the lifeguard was so sweet and kind to...More

Thank hfj0510
Response from TheResort, Manager at Resort at Governor's CrossingResponded 4 weeks ago

Thank you for the great review! We're thrilled to hear you and your family enjoyed the waterparks and that Roxanne and Greg made your vacation perfect. See you next time in The Great Smoky Mountains! Assistant General Manager, Cierra Layman

Reviewed April 15, 2018

We stayed for 4 nights over spring break at the end of March. We liked the location. We were close to all the attractions, but not right in the middle of everything. We spent the day exploring and enjoyed coming back to a hotel property...More

Thank No_L25
Response from TheResort, Manager at Resort at Governor's CrossingResponded April 19, 2018

Thank you for choosing The Resort for your spring break getaway! We're thrilled to hear your family enjoyed all the amenities we have to offer and that our staff was able to make your stay a memorable one. See you next time! Assistant General Manager,...More

A TripAdvisor Member
1
Reviewed April 15, 2018 via mobile

We stayed here for 2 nights and didn’t have any problems at all. Room is very clean and staff was real nice. The outdoor and indoor pools were great. They say the outdoor pool is heated but it could have been a little warmer. I...More

Thank A TripAdvisor Member
Response from TheResort, Manager at Resort at Governor's CrossingResponded April 19, 2018

Thank you for your kind words! We're glad you enjoyed our clean rooms and waterparks. We do not have a restaurant on site, however, we are surrounded by many great places to eat! During your next stay, ask about our rewards program and how you...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$108 - US$292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Sevierville
#7 Romantic Hotel in Sevierville
#8 Family Hotel in Sevierville
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$108 - US$292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Sevierville
#7 Romantic Hotel in Sevierville
#8 Family Hotel in Sevierville
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (434)
Room & Suite (184)
Pool & Beach (90)
Dining (1)
Amenities (43)
Outdoor Waterpark (23)
Family and Play Areas (18)
Indoor Pool (12)
Questions & Answers
Ask a question
Andrea C
May 1, 2018|
AnswerShow all 3 answers
Response from NancyPat280 | Reviewed this property |
We didn't encounter a problem. There is construction on both sides of the resort. As you enter the entrance, they are digging to connect fiber Optic cabling and other underground necessary connections to the other side of... More
1
Vote
SGibbs58
March 5, 2018|
Answer
Response from Diana P | Reviewed this property |
My husband and I stayed in a special-needs room on the first floor. But what they consider the first floor is not the ground floor. You have to take stairs or an elevator to reach it. There is another building possibly that... More
1
Vote
mel19782017
January 13, 2018|
AnswerShow all 2 answers
Response from Tamara J |
Yes they do at the pool area but they are small.
2
Votes
Room Tips
"The room was equiped to cook and serve full meals comfortably. Only complaint would be there is no large ice..."
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"Asela took care of our room and all our needs during our stay."
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"We were on the top floor - no noise- but fantastic view of the city, people, lights."
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"Some rooms do not have a balcony."
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