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Resort at Governor's Crossing

1,314 reviews
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Traveller (409)
Room & Suite (180)
Pool & Beach (89)
Overview
  • Excellent60%
  • Very good22%
  • Average8%
  • Poor5%
  • Terrible5%
Travellers talk about
“full kitchen”(134 reviews)
“water slides”(120 reviews)
“lazy river”(113 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.5 Star Hotel
All hotel details
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Reviews (1,314)Write a Review
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All reviewsfull kitchenwater slideslazy riverbedroom condopool attendantwasher and dryerpool areapigeon forgeindoor waterparkgreat for kidshot tuball agessleeper sofaliving areafamily vacationtanger outletstwo queen beds
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341 - 345 of 1,310 reviews
Reviewed 1 September 2016 via mobile

Awesome stay...family stayed in a one bedroom suite, which was very spacious and clean. My nephew loved the pools on site. Resort was in close driving distance of lots of attractions. Customer service was awesome, especially by Sally who assisted me with staying an additional...More

Thank sashafierce1975
Response from THeResort, General Manager at Resort at Governor's CrossingResponded 2 September 2016

Thank you for positive review! Your kind words go along way to reassure staff, especially Sally, what a great job they do. Pools are everyone's favorite and our location makes enjoying all of the surrounding area possible. Hope to see you on your return visit....More

Reviewed 31 August 2016

My family and I recently rented a 2 bedroom condo. We had a fairly large party – 4 adults and 4 children. The rooms very spacious and clean. The staff was were courteous and helpful, especially Greg who always greeted our party with a smile...More

Thank Phillip T
Response from THeResort, General Manager at Resort at Governor's CrossingResponded 2 September 2016

Thank you for positive review! Your kind words go along way to reassure staff, especially Greg, what a great job they do. Movie night is one of our guest favorite activities. Thank you again for your review and can't wait to see you on your...More

Reviewed 31 August 2016

Great place to stay very clean room. Watched movie by the pool saturday night that was really neat. The outdoor pool and lazy river was great, could of used more big tubes for lazy river. The front desk employees were very nice and helpful.More

Thank fondab545
Response from THeResort, General Manager at Resort at Governor's CrossingResponded 1 September 2016

Thank you for the great 5 star review! We love ensuring our guest have Great Smoky Mountain Memories. We agree Greg is wonderful and it goes along way when guest comment on our Front desk employees customer service skills and clean rooms. Again thank you...More

Reviewed 29 August 2016

We rented a one bedroom condo for a three night vacation. The room was very quite except for the AC which only goes to 68 and large enough for three of us not to bump into each other. Unfortunately for us the beds were very...More

Thank nshollar
Response from THeResort, General Manager at Resort at Governor's CrossingResponded 1 September 2016

Thank you for taking the time to review your stay with us and we welcome opportunities for improvement. Please reach out to us if we can help with your decision to return to stay with us. Heather, General Manager

Reviewed 28 August 2016 via mobile

Lovely place to stay great for kids. 2pools indoor and outdoor very nice friendly especially Caleb who helped my husband and sons book a game of golf and Sally who greated us when we arrived and helped us with a booking problem. It is very...More

Thank Carol S
Response from THeResort, General Manager at Resort at Governor's CrossingResponded 1 September 2016

Thank you for the great 5 star review! We love ensuring our guest have Great Smoky Mountain Memories. We agree Caleb and Sally are wonderful and it goes along way when guest comment on their customer service. Again thank you and your kind review and...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$83 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Sevierville
#7 Romantic Hotel in Sevierville
#8 Family Hotel in Sevierville
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$83 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Sevierville
#7 Romantic Hotel in Sevierville
#8 Family Hotel in Sevierville
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (409)
Room & Suite (180)
Pool & Beach (89)
Dining (1)
Amenities (43)
Outdoor Waterpark (23)
Family and Play Areas (18)
Indoor Pool (12)
Questions & Answers
Ask a question
mel19782017
13 January 2018|
Answer
Response from Tamara J |
Yes they do at the pool area but they are small.
1
Vote
erinpearce83
11 January 2018|
Answer
Response from erinpearce83 |
Oops, posted this in wrong spot, please disregard!
0
Votes
jenniferphalin
8 January 2018|
AnswerShow all 2 answers
Response from deputy242 | Reviewed this property |
The hotel front desk can help you with that. They offer discounts on lots of stuff. Sign up for membership discounts. Worth it!
0
Votes
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Room Tips
"It would be nice if there were a couple pots about one quart or one and a half quart size."
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"Room had everything we needed."
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"Verse yourselves on how to operate a high tech coffee pot"
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"good views everywhere"
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