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Resort at Governor's Crossing

1,314 reviews
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Traveller (409)
Room & Suite (180)
Pool & Beach (89)
Overview
  • Excellent60%
  • Very good22%
  • Average8%
  • Poor5%
  • Terrible5%
Travellers talk about
“full kitchen”(134 reviews)
“water slides”(120 reviews)
“lazy river”(113 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.5 Star Hotel
All hotel details
Rooms
Mar. 4Mar. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,314)Write a Review
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114
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All reviewsfull kitchenwater slideslazy riverbedroom condopool attendantwasher and dryerpool areapigeon forgeindoor waterparkgreat for kidshot tuball agessleeper sofaliving areafamily vacationtanger outletstwo queen beds
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361 - 365 of 1,310 reviews
Reviewed 12 August 2016 via mobile

This place is great, even for families with small children! So much to do! Great pools and water park for younger kids. Rooms are very nice and beds and pillows are great! Lots to do right around Resort and Walmart is really close. Jacuzzi tub...More

Thank Rhonda W
Response from THeResort, General Manager at Resort at Governor's CrossingResponded 14 August 2016

Thank you for a 5 star review! Our pools are Great! The pillows were just recently upgraded so glad you enjoyed those. Thanks again for the great review and hope to see you again making Smoky Mountain Memories. Heather, General Manager

Reviewed 10 August 2016 via mobile

My family and I made a trip down stayed here had a great time of it hated to leave. The pools sauna water slides. Even a movie for the kids during the right season. Wonderful place to stay and very well priced.More

Thank Miles W
Response from THeResort, General Manager at Resort at Governor's CrossingResponded 11 August 2016

Thank you for your very positive review of your time with us. We value all that our guests share with us and look forward to having you stay with us again in The Great Smoky Mountains. We agree our pools are the best ever in...More

Reviewed 10 August 2016 via mobile

This had several pools, lazy river, water slides, and Jacuzzi. Since our kids are like fish it was a great choice. The hotel is down the street from the movies, Walmart, and the outlet mall. So we loved the location. The rooms are pretty good....More

Thank NLEACH75
Response from THeResort, General Manager at Resort at Governor's CrossingResponded 11 August 2016

Thank you for your very positive review of your time with us. We value all that our guests share with us and look forward to having you stay with us again in The Great Smoky Mountains. Again, we thank you for sharing your thoughts with...More

Reviewed 10 August 2016

My family booked a one bedroom condo. The check-in people were not overly friendly and really gave us no additional information about things to do in the area. I specifically requested a condo "not on the ground floor". We were given a room on the...More

2  Thank Donna S
Response from THeResort, General Manager at Resort at Governor's CrossingResponded 1 September 2016

Thank you for your time, I apologize your stay was disappointing. We do only provide limited stay over service, which includes fresh towels and trash removal. We could have resolved the issues you encountered with a quick cal to the 24 hour front desk. Again...More

Reviewed 10 August 2016 via mobile

The pictures of the resort made me think I was going to stay at an exceptionally nice place..the air conditioner didn't work in our room and we were all constantly burning up, but the pool was the worst part. The chairs at the outdoor pool...More

Thank Katie W
Response from THeResort, General Manager at Resort at Governor's CrossingResponded 11 August 2016

We certainly apologize regarding what you feel is imperfect conditions during your stay with The Resort at Governor's Crossing. We appreciate feedback that allows us to address areas of improvement. General Manager, Heather

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About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$83 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Sevierville
#7 Romantic Hotel in Sevierville
#8 Family Hotel in Sevierville
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$83 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Sevierville
#7 Romantic Hotel in Sevierville
#8 Family Hotel in Sevierville
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (409)
Room & Suite (180)
Pool & Beach (89)
Dining (1)
Amenities (43)
Outdoor Waterpark (23)
Family and Play Areas (18)
Indoor Pool (12)
Questions & Answers
Ask a question
mel19782017
13 January 2018|
Answer
Response from Tamara J |
Yes they do at the pool area but they are small.
1
Vote
erinpearce83
11 January 2018|
Answer
Response from erinpearce83 |
Oops, posted this in wrong spot, please disregard!
0
Votes
jenniferphalin
8 January 2018|
AnswerShow all 2 answers
Response from deputy242 | Reviewed this property |
The hotel front desk can help you with that. They offer discounts on lots of stuff. Sign up for membership discounts. Worth it!
0
Votes
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Room Tips
"It would be nice if there were a couple pots about one quart or one and a half quart size."
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"Room had everything we needed."
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"Verse yourselves on how to operate a high tech coffee pot"
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"good views everywhere"
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