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Comfort Suites Smyrna

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126 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Tennessee
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 days ago NEW via mobile

Upon arrival in our room a large black bug was dead on the bathroom floor, there was a bathtub half full of water, dust was every where, no batteries in tv remote, someone's clothes in the drawers, bedspreads were dirty,and what looked like a sexual aid on the floor. When shower was turned on it flooded the floor. When all... More 

Helpful?
Thank travelingmamaw123
Comfort Suites S, Guest Relations Manager at Comfort Suites Smyrna, responded to this review

I really appreciate your taking the time to share your recent experience. I want to personally apologize for your disappointment with the room. We want our guest to have the best stay possible where everything is Perfect. I am sorry if that was not the case during your stay. You can be Confident that we will follow-up on your that... More 

Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

The room was comfortable and clean. The room looks to have been updated recently. The vent in the bathroom was not very clean but that was the only thing that seemed unclean. The breakfast was not good, but there was close eateries. Coffee was not really even drinkable.

Helpful?
Thank Andy H
Comfort Suites S, Guest Relations Manager at Comfort Suites Smyrna, responded to this review

Thank you for taking the time to complete our online survey. We are glad that you enjoyed your stay. Your concerns regarding the vent is being rectified with our house keeping department. In reference to you breakfast issue we are updating our breakfast. We hope that you will give us another try again. Patricia McQueen More 

1 review
Reviewed 23 October 2016 via mobile

My daughter and I decided to choose Comfort Suites since we have stayed in one before in Omaha Nebraska. However, I was less than thrilled when room costed nearly 270 dollars. I talked to others that just happened to drive through and were offered a room were given their rooms for fraction of the price. Our room smelled like Urine... More 

Helpful?
Thank Angel L
Comfort Suites S, Guest Relations Manager at Comfort Suites Smyrna, responded to this review

I would like to apologize for your experience at the hotel. We have looked in to all the areas of your concern and have addressed the rectifiction. We hope that you will give us another try again. More 

Libertyville Illinois USA
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 October 2016

Would highly recommend this hotel. It is a convenient location past Nashville if traveling South. Spacious comfortable room. Assorted choices for breakfast. Many restaurants in area. Staff very courteous.

Helpful?
Thank SLS963
Comfort Suites S, Guest Relations Manager at Comfort Suites Smyrna, responded to this review

Thank you very much for staying with us. We are delighted that you enjoyed your stay in every aspect of your stay from the front desk staff to the breakfast staff to your room amenities. We hope that you will come back and stay with us home away from home. Sincerely Patricia McQueen Guest relations manager More 

Level Contributor
4 reviews
4 hotel reviews
Reviewed 2 October 2016

Good place to stay to avoid the high prices and traffic of Nashville. Better than the average Comfort suites. Nice eating area, pleasant stall. Management assured me bedding will upgraded within month. Great access to the Natchez Trace Parkway that avoids the Nashville traffic.

Helpful?
Thank Pat M
Comfort Suites S, Director of Sales at Comfort Suites Smyrna, responded to this review

Thank you for staying with us. We are glad that you enjoyed your stay. See you next time when you are in Nashville. More 

Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 September 2016

This was a clean, updated hotel. Staff friendly . Located next to Cracker Barrel which is important to us. Quiet. The lighting though needs to be improved. A women needs a good mirror and lighting. You won't be disappointed. Almost forgot the beds and pillows were excellent.

Helpful?
Thank Carol J
Comfort Suites S, Director of Sales at Comfort Suites Smyrna, responded to this review

Thank you for staying with us. We are glad that you enjoyed your stay. See you next time when you are in the area. More 

Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 25 September 2016 via mobile

My boyfriend and I chose to stay here last minute for a concert in Nashville. The hotel is about 15 minutes from Nashville, so it is perfectly located. There are a bunch of restaurants nearby (Cracker Barrel is right next door). The front desk staff don't have the greatest customer service skills. Most front desk usually say "hello" when you... More 

Helpful?
Thank dcj1009
Comfort Suites S, Director of Sales at Comfort Suites Smyrna, responded to this review

Thank you for staying with us. We are glad that you enjoyed your stay. We will look into further of your concerns about the printer problem and the staff services. We hope that you can give us a try again. More 

Woodlawn, Illinois
Level Contributor
108 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 September 2016 via mobile

We had an excellent visit, room was excellent and the staff was very helpful. Good hot breakfast to start the day. The hotel was very clean, and well lit in the parking area. We would stay here again.

Helpful?
Thank Michael P
Comfort Suites S, Director of Sales at Comfort Suites Smyrna, responded to this review

Thanks for staying with us. We are glad that you enjoyed every facility and amenities that the hotel provides. Hope to see you next time. More 

1 review
Reviewed 14 August 2016 via mobile

My fiancé travels due to work and his company put him in this hotel for 3 weeks. I visited him since I was close to the area, was a nice hotel and very clean I never interacted with the staff so I have no comment on that. My problem was what happened when my fiancé lost his key card to... More 

Helpful?
Thank Kirsten F
Comfort Suites S, Guest Relations Manager at Comfort Suites Smyrna, responded to this review

We are so sorry to hear about your loss of possessions. The police detective that came to the hotel to investigate this case found no forced entry to the guest room door. No hinges to the door was found tampered with. Again we apologize for your situation. Nonthless if the hotel find any clues or missing items, we will contact... More 

Parsons, Kansas
1 review
Reviewed 19 July 2016

Are first night had kids playing and so loud after 10:00 pm went to front desk and they told me I would have to deal with it myself. The front desk person was on there personal phone and did not seem want to be bothered.

Helpful?
Thank lewism223
Comfort Suites S, General Manager at Comfort Suites Smyrna, responded to this review

We are so sorry for the problem. And we will look in to this. Thank you for the feed back.. and you have a wonderful day. Thanks Patricia More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Comfort Suites Smyrna

Address: 3001 Highwood Blvd, Smyrna, TN 37167
Region: United States > Tennessee > Smyrna
Price Range: $159 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Smyrna 2.5*
Number of rooms: 64
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Also Known As:
Comfort Suites Smyrna Hotel Smyrna
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Smyrna staff and other travellers.
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Questions? Get answers from Comfort Suites Smyrna staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet away from the highway”
 of 5 bubbles 245patm, 2 Oct 2016 | Read review
“Look for coupons at the Interstate reststops”
 of 5 bubbles CrestwoodChuck, 25 Mar 2016 | Read review
“Go some where else.”
 of 5 bubbles lonniel29, 28 Dec 2015 | Read review
“Go somewhere else.”
 of 5 bubbles evannap2015, 16 Oct 2015 | Read review
“We were on the second floor...very quiet.”
 of 5 bubbles PamKV, 4 Nov 2014 | Read review
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