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Comfort Suites Smyrna

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Traveller (34)
Room & Suite (37)
Dining (6)
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Overview
  • Excellent23%
  • Very good16%
  • Average14%
  • Poor15%
  • Terrible32%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
2 Star Hotel
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (145)
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All reviewshotel coupon bookfull hot breakfastwould stay here againbreakfast areabreakfast was excellentroad tripspacious roomgreat roompleasant staynashvillegrandsonsofachain
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21 - 25 of 144 reviews
Reviewed January 2, 2017

My husband and I decided to stay somewhere outside of Loud, and busy Nashville. Upon arrival, we were greeting by a wonderful desk employee. She checked us in, gave us wonderful suggestions for dinner.... Wonderful full hot breakfast! Loved the waffles!!!!! We will definitely stay...More

1  Thank wigley4rus
Response from Comfort Suites S, Director of Sales at Comfort Suites SmyrnaResponded January 4, 2017

Thank you for staying with us. We are glad that you enjoyed your entire stay. We hope to see you soon.

Reviewed November 29, 2016

Upon arrival in our room a large black bug was dead on the bathroom floor, there was a bathtub half full of water, dust was every where, no batteries in tv remote, someone's clothes in the drawers, bedspreads were dirty,and what looked like a sexual...More

2  Thank travelingmamaw123
Response from Comfort Suites S, Guest Relations Manager at Comfort Suites SmyrnaResponded November 30, 2016

I really appreciate your taking the time to share your recent experience. I want to personally apologize for your disappointment with the room. We want our guest to have the best stay possible where everything is Perfect. I am sorry if that was not the...More

Reviewed November 25, 2016 via mobile

The room was comfortable and clean. The room looks to have been updated recently. The vent in the bathroom was not very clean but that was the only thing that seemed unclean. The breakfast was not good, but there was close eateries. Coffee was not...More

1  Thank Andy H
Response from Comfort Suites S, Guest Relations Manager at Comfort Suites SmyrnaResponded November 27, 2016

Thank you for taking the time to complete our online survey. We are glad that you enjoyed your stay. Your concerns regarding the vent is being rectified with our house keeping department. In reference to you breakfast issue we are updating our breakfast. We hope...More

Reviewed October 23, 2016 via mobile

My daughter and I decided to choose Comfort Suites since we have stayed in one before in Omaha Nebraska. However, I was less than thrilled when room costed nearly 270 dollars. I talked to others that just happened to drive through and were offered a...More

2  Thank Angel L
Response from Comfort Suites S, Guest Relations Manager at Comfort Suites SmyrnaResponded October 25, 2016

I would like to apologize for your experience at the hotel. We have looked in to all the areas of your concern and have addressed the rectifiction. We hope that you will give us another try again.

Reviewed October 12, 2016

Would highly recommend this hotel. It is a convenient location past Nashville if traveling South. Spacious comfortable room. Assorted choices for breakfast. Many restaurants in area. Staff very courteous.More

1  Thank SLS963
Response from Comfort Suites S, Guest Relations Manager at Comfort Suites SmyrnaResponded October 13, 2016

Thank you very much for staying with us. We are delighted that you enjoyed your stay in every aspect of your stay from the front desk staff to the breakfast staff to your room amenities. We hope that you will come back and stay with...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Self-Serve Laundry
Breakfast Available
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Room amenities
Microwave
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Hot Tub
Heated pool
Details
Price range
US$116 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$116 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (34)
Room & Suite (37)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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ASouthernBelle
November 8, 2015|
Answer
Response from xeflx | Reviewed this property |
The Corporate office deflect the issue back to local hotels . They do nothing. I ensured the corporate office with pics & videos of the health hazard at Comfort Suites in Smyrna Tennessee and they did absolutely nothing.
2
Votes
Room Tips
"Stay Away From this Hotel"
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"Not sure what to say anymore....I can't recommend."
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"Call before you stop to make sure what stage the renovations are in."
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"Ask for the 3rd floor"
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