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Fairfield Inn & Suites Nashville Smyrna

246 reviews
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Traveller (60)
Room & Suite (41)
Dining (4)
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Overview
  • Excellent59%
  • Very good23%
  • Average12%
  • Poor2%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Suites
2.5 Star Hotel
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (246)Write a Review
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141
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11
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All reviewslast namehand writtenmarriott rewards membersroom was cleanbiscuits and gravycookiesroom keyfront desk staffconvenient locationindoor poolhotel roomright next dooroff the highwayeach morningchecking inthe general managerwaffles
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1 - 5 of 245 reviews
Reviewed 23 December 2017 via mobile

Easy on and off the highway. Arrived around midnight from Michigan, slept well, nice shower with good water pressure, clean room, decent breakfast with abundant fresh fruit, waffles and eggs. Headed out around 8am, will for sure plan to stay at this Fairfield next time...More

Thank bugphobic_10
Response from Jody H, General Manager at Fairfield Inn & Suites Nashville SmyrnaResponded 25 December 2017

Thank you so much for the wonderful review! I am thrilled you enjoyed your stay and I will pass your comments on to Joe and the entire team. I know they take great pride in our hotel and the level of service they extend to...More

Reviewed 28 September 2017

Our stay at this hotel exceeded our expectations, and we look forward to staying there again. The location was close to shopping, restaurants, and the interstate. Our room was very clean and comfortable, and the housekeeping staff had even created a cute animal out of...More

Thank lthom01
Response from Jody H, General Manager at Fairfield Inn & Suites Nashville SmyrnaResponded 29 September 2017

Thank you so much for the high marks. I cannot wait to share your feedback with Sarah and the entire team in order to motivate them to continue to go above and beyond and to exceed our guests' expectations every time!

Reviewed 8 September 2017

We stayed here for four nights at the time of the total eclipse. The hotel was very clean and the staff were top notch. The young girl at reception on our arrival was outstanding. She immediately sorted out a concern we raised with her, to...More

Thank LeginLeets
Response from Jody H, General Manager at Fairfield Inn & Suites Nashville SmyrnaResponded 12 September 2017

Thank you for the wonderful review! We are thrilled you enjoyed your stay and I will pass your compliments to the team to encourage them to keep providing outstanding service to our guests!

Reviewed 4 August 2017 via mobile

This is a very nice hotel. Very clean and comfortable. I chatted with the evening and night staff and they were all kind and helpful. Great attitude. Room was clean with plenty of towels. Breakfast was very good. The biscuits and gravy were better than...More

Thank Jonathan R
Response from Jody H, General Manager at Fairfield Inn & Suites Nashville SmyrnaResponded 12 September 2017

Thank you for the great review! We have recently made efforts to improve our breakfast and I am glad those efforts are paying off. I will share your feedback with our team. I know they will love to hear how much you enjoyed our hotel!

Reviewed 2 August 2017 via mobile

Travel for a living like many these days and chose to stay at this location as it's 5 min from my clients site. Sadly, I wish I had just paid more and stayed further away. Hotel is out of bottled water for going on 3...More

Thank Aaron M
Response from Jody H, General Manager at Fairfield Inn & Suites Nashville SmyrnaResponded 4 August 2017

Thank you for taking the time to provide your feedback. Please accept my sincerest apology for the unacceptable way this was handled as well as not having the water stocked. I have addressed this with my team and assure you this will be an isolated...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Restaurant
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Restaurant
Tennis Court
Details
Price range
US$120 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Smyrna
#3 Business Hotel in Smyrna
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$120 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Smyrna
#3 Business Hotel in Smyrna
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (60)
Room & Suite (41)
Dining (4)
Business Centre & Event Rooms (1)
Questions & Answers
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saleengrl
1 December 2017|
Answer
Response from lthom01 | Reviewed this property |
The parking should be ok, but I don't know about the charging outlets. That was not something I was looking for, so I don't know one way or the other. Good luck!!
1
Vote
jaynebell99
16 August 2017|
AnswerShow all 6 answers
Response from Jody H | Property representative |
Our hotel accepts service animals only.
0
Votes
Room Tips
"Ask for the cookies"
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"When in doubt, always choose the top floor."
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"If you stay ask for the highest floor to avoid smell and noise"
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"go to 2nd or 3rd floor and not on truck stop side"
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